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ELGA
PURELAB Ultra Mk 2
Operator Manual
PURELAB Ultra Mk2 Version 3 11/08
Page 43
9. TROUBLE
SHOOTING
This section highlights the problems that could occur with the
PURELAB Ultra
unit and how to rectify them. The unit will normally
sound an alarm and the respective icons will flash. The alarm sound
can be silenced by pressing the mute button. If the problem cannot be
solved using this manual please call either your supplier or the local
distributor.
(See Section 13.0 - Useful Addresses).
Problems
Action
No display message
Check mains supply and lead.
Check that the mains power is switched on.
Check fuses in power inlet module and replace if blown.
Alarm and Flashing
Quality value
Mute alarm. Check alarm set value is correct.
See Section 5.4 Step 8 - Purity Alarm Settings.
Dispense approximately 10 liters of water to drain.
Check UMF or UF if fitted.
If problem persists replace polishing Purification Pack.
See Section 7.1 - Replacing the Purification Packs.
If problem persists call Customer Services.
=== M
Ω
.cm
Feature out of measurement range. Allow unit to recirculate.
Replace Purification Packs.
See Section 7.1 - Replacing the Purification Packs.
If problem persists call Customer Services.
=== TOC
Feature out of measurement range. Allow unit to recirculate.
If problem persists call Customer Services.
High Water
Temperature alarm
Check correct alarm point is set.
See Section 5.4 Step 10 - Temperature Alarm Setting.
Check feedwater temperature has not risen suddenly.
Dispense some water to allow cold water to be drawn into
the unit.
Operate unit in Intermittent Operation to minimize
temperature rises.
Purification Pack
Change reminder
alarm
Mute Alarm. Replace Purification Pack.
See section 7.1 - Replacing a Purification pack.
UMF Change
reminder alarm
Mute Alarm. Replace UMF filter.
See section 7.2 - Replacing the UMF filter.
UF Change
reminder alarm
Mute Alarm. Replace UF filter.
See section 7.3 - Replacing the UF filter.
UV Change
reminder alarm
Mute Alarm. Replace UV filter.
See section 7.4 - Replacing the UV Lamp.
Sanitization
reminder alarm
Mute alarm. Initiate Sanitization Procedure.
See Section 8 - Sanitization Procedure.
Reservoir Low level
alarm
Mute Alarm. Ensure unit is fed from a reservoir and that the
correct feature has been set. See Section 5.4 Step 15 -
Reservoir Level.
Check feed to the reservoir is operational and that the
reservoir is filling.
Reservoir level
disconnect fault
alarm
Mute alarm. Ensure control lead from reservoir is properly
connected.
Note:
unit must be powered down to clear alarm.
Reduced flow from
dispenser
Check inlet water strainer. Replace POU filter if fitted.
Replace UF or UMF if fitted.
Pump worn, call Customer Services.
Unit Noisy
Open front door and secure pipework to stop vibration.
Unit will not operate
Ensure that the correct Purification Packs are correctly
installed.
Ensure each Purification Pack has a valid consumable date
and that the reminder has not been overrun by 6 months.
Fuse Removal
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