6
Troubleshooting
21
21
972
20
20
WATER IN DRUM
The water level is higher than EMPTY at
programme start.
First verify whether:
• the same error appears again following reset-
ting of the error code
• the drain is blocked by fluff or foam
• the level hose and air box are blocked (blow
into the level hose)
• For machines with a drain pump, verify cor-
rection operation.
Pay attention to temperature extremes in the
surrounding which may affect the level system,
generating this error code.
1. Verify whether there is any water in the drum.
Water in drum No water in drum
2. Enter the service program and record the
actual level value. Disconnect the level hose
from the programme unit card A1.
Level value does Level value falls
not change
The level hose is probably blocked by fluff
or due to incorrect installation. Verify and
clean, or replace the hose.
Level detector on programme unit card A1 is
defective.
Verify the operation of the drain valve using the service
programme. Remedy or replace the defective drain valve if
necessary.
Level indication
SERVICE PROGRAM
LEVEL
2
TEMP
22°C
SPEED
0
DRAIN CLOSED
YES
EMERGENCY STOP
DOOR LOCKED
TEMPORARY PAUSE
DOOR CLOSED
OIL
REMOTE START
IMBALANCE
SERVICE
PHASE CHECK
Level hose connection
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