36
Anomaly
Anomaly type
Description
Possible causes
Actions
ACU_OT
Blocking Machine
ACU board over
temperature.
ACU board over
temperature;
Air duct dirty;
Any of Fan1, Fan2 or
HVTF fans fault
Wait for the unit to cool down
and reset the Error by switching
Off/On.
If the error re-occurs call
Service.
UP_OT
Blocking Machine
PT1000 upper plate
over temperature.
Check integrity of PT1000
up/replace it;
Triac in short circuit-
Replace ACU.
Wait for the unit to cool down
and reset the Error by switching
Off/On.
If the error re-occurs call
Service.
WT_OT
Blocking Machine
PT1000 working top
over temperature.
PT1000 temp. sensor not
in contact with glass;
Triac in short circuit.
Replace ACU
Wait for the unit to cool down
and reset the Error by switching
Off/On.
If the error re-occurs call
Service.
SMPS_F
Warning
SMPS output voltage
too low.
MW internal leakage;
SMPS faulty.
Remove the warning according
to User Manual procedure.
Call service if the warning is
repetitive.
BRIDGE
Blocking Machine
Only PEP: is the
bridge on J7 jump of
ACU.
Poor connection at the
bridge of J7 on ACU;
Fault on bridge of J7 on
ACU.
Reset the Error by switching
Off/On.
If the error re-occurs, call
Service.
LINE
Blocking Machine
A 50Hz appliance is
connected to a 60Hz
power supply or
viceversa.
The appliance has
detected a wrong power
supply line frequency. Not
possible to operate.
Please refer to the data
plate for correct opera-
tional frequency (50 or 60
Hz)
Check the data plate of the
machine and report to Service.
LID_WARN
Warning
The lid is not closed
properly (twisted) or
breakdown of the
reed contact S1 or S2.
Reed S1: broken;
Reed S2: broken;
Lid: twisted;
Reed's magnet: lost.
Close the lid ensuring that:
1. the food is correctly posi-
tioned in the middle of the
plate and does not interfere
with the borders;
2. the handle is correctly
engaged If the problem per-
sists, call Service.
LID_DAMAG
Blocking machine
The lid is not closed
properly. After 5 con-
secutive times the
appliance is blocked
and a technician is
requested. There is a
mechanical or electric
issue on the lid.
Reed S1: broken;
Reed S2: broken;
Lid: twisted;
Reed's magnet: lost.
Switch the unit OFF/ON. Close
the lid ensuring the handle is
correctly engaged.
If the anomaly shows up again,
call Service.
The appliance
does not switch
on.
Pressing ON/OFF
button the machine
does not react.
External supply energy
missing or interrupted;
Machine internal breakage.
Carefully check that the
machine cable is intact and that
the plug is inserted correctly
into the power socket (the
power socket has to be
functioning).
If the problem persists call
service.
The appliance
shuts off
unexpectedly.
Blocking machine
While working, the
machine switches
OFF with no apparent
action from the oper-
ator side.
Temporary blackout or
false contacts or uninten-
tional power interruptions.
Check the ON/OFF button is
correctly pressed or that the
cable plug is correctly inserted.
If the anomaly re-appears, call
service.
The lid doesn't
keep closed
when the
machine is in
operating mode
Blocking machine
The operator closes
the lid but the lid re-
opens.
Dirt accumulation inter-
feres with the closure;
Lid unlocking group dis-
connected/fault.
Remove the dirt from the
handle hooks and the front
teeth; try to close the lid again:
in case still not possible to
close the lid, call Service.
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