33
L.2
Anomaly table
If the appliance does not start or stops during operation, first try to find a solution to the problem referring to the table below. If not,
contact the Customer Service.
With some anomalies, you can hear some acoustic signals and the display shows an error massage.
Anomaly
Anomaly type
Description
Possible causes
Actions
Display shows a
BIG YELLOW
TRIANGLE
Blocking machine
An error occurred.
LOG access is
needed to discover
the error.
See cause/s relevant to
the error LOG report.
1. Press simultaneously but-
tons “1“ and “2“ to access
the error list;
2. Select the line reporting the
latest generated error;
3. Press ENTER (bottom left
side hand button) and read
the error description;
4. Report to call centre.
Display shows a
BIG RED TRIAN-
GLE WITH ONE
BLUE AIR
WHIFFLE
Warning
Cooling phase
because of overtem-
perature detected at
the transformer.
Many sandwiches cooked
in quick sequence using
microwaves.
1. Wait for the appliance to
cool down;
2. Reduce microwaves cook-
ing intensity;
Display shows a
BIG RED TRIAN-
GLE WITH TWO
BLUE AIR
WHIFFLES
Warning
Cooling phase
because of overtem-
perature detected at
the magnetron.
1. Long time microwaves
use.
2. Room temperature
above 35°C/95°F.
3. Magnetron fault.
1. Wait for the appliance to
cool down;
2. Reduce microwaves cook-
ing intensity;
3. In case the warning does
not disappear after some
minutes, call Service;
Display shows a
BIG RED TRIAN-
GLE WITH
THREE BLUE
AIR WHIFFLES
Warning
Cooling phase
because of overtem-
perature detected on
the glass.
1. Cooking with no food
on the glass;
2. PT1000 WT tempera-
ture sensor not in
contact with glass.
1. Wait for the appliance to
cool down;
2. Be sure food is in place
before starting a consistent
cooking cycle;
3. In case of persistent warn-
ing even after setting the
cooking in the proper way,
call Service.
COMM
Blocking machine
Communication error
between ACU and UI
boards.
• Internal error;
• ACU and UI
disconnected;
• MW internal leakage;
• Faulty ACU - Faulty UI.
If the error persists, call Service.
NTC_HVT
Blocking MW
HV transformer: NTC
sensor mal-function
(disconnected or in
short circuit).
Internal error;
NTC HVT not properly
cabled;
NTC HVT failure.
• Turn machine OFF and on;
• If the error persists, call
Service.
T_WT
Blocking machine
Working Top PT1000
sensor mal-function
(disconnected or in
short circuit).
PT1000 WT not properly
cabled;
PT1000 WT failure.
• Check if burned spots are
visible in the centre of the
glass;
• Call Service and report the
above findings.
T_UP
Blocking machine
Upper Plate PT1000
sensor malfunction
(disconnected or in
short circuit).
PT1000 UP not proper-ly
cabled;
PT1000 UP failure.
Check if any visible damages
at the flexible tube of the lid;
Call Service and report the
above findings if any.
ZC_FAIL
Blocking machine
ZC signal absent.
Lack of power to
heaters and
magnetrons.
KLX3 open (components
over temperature);
J18 on board
disconnected;
KM malfunction;
RL5 on ACU malfunction:
faulty ACU.
Check if the machine is
exposed to external heat
sources;
Call Service and report the
above findings.
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