43
Issue
Possible Cause
Solution
The air conditioner
won’t
operate.
There is a power failure.
Wait until power is restored.
The power plug is loose.
Reinsert the power plug.
The air switch trips off or the
fuse is burnt out.
Ask a professional to replace
the air switch or fuse.
There is a wiring malfunction.
Ask a professional to replace
the wiring.
The function was set
incorrectly with the remote.
Reset the function correctly.
Mist is emitted from the indoor
unit’s air outlet.
The indoor temperature and
humidity are high.
The mist forms because the
indoor air is cooled rapidly.
After a period of operation the
indoor temperature and
humidity will decrease and
the mist will disappear.
The set temperature can’t be
adjusted.
The unit is operating in Auto
mode.
The temperature can’t be
adjusted in Auto mode.
Please switch to a different
operation mode if you need to
adjust the set temperature.
Your desired temperature
exceeds the set temperature
range.
The set temperature range is
16° C
– 30° C (61° F – 86° F).
The Cooling or Heating function
is not effective.
The voltage is too low.
Wait until the voltage returns
to normal.
The filter is dirty.
Clean the filter.
The set temperature is not
within the available range.
Adjust the temperature to be
within the available range.
Doors and/or windows are
open.
Close any open doors or
windows.
Odors are emitted.
The odor source is within the
room, such as furniture or
cigarette smoke.
Eliminate the odor source.
The filter is dirty.
Clean the filter.
The air conditioner operates
abnormally.
There is interference, such as
thunder, wireless devices, etc.
Disconnect the power.
Reconnect power, then turn
the unit back on.
There is a water flowing noise.
The air conditioner was
recently turned on or off.
The noise is the sound of
refrigerant flowing inside the
unit. This is normal operation.
There is a cracking noise.
The air conditioner was
recently turned on or off.
This is the sound of friction
caused by expansion and/or
contraction of the panel or
other parts due to
temperature changes. This is
normal operation.