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Store Locator:

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PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT

NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.

READ THE SAFETY INFORMATION

Your safety and the safety of others are very important. There are many important safety messages in this manual

and on your water heater. Always read and obey all safety messages. This is the safety alert symbol. Recognize

this symbol as an indication of Important Safety Information! This symbol alerts you to potential hazards that can

kill or hurt you and others.

All safety messages will follow the safety alert symbol and the words:

“DANGER”, “WARNING”, “CAUTION”

“NOTICE”.

These words mean:

WARNING - A potentially hazardous situation that could result in death or serious injury and/or damage to property.

DANGER - An imminently hazardous situation that will result in death or serious injury.

CAUTION - A potentially hazardous situation that may result in minor or moderate injury.

FOR YOUR RECORDS

Write your serial number here: #_______________________________

Staple sales slip or canceled check here for easy record keeping. Proof of the

original purchase date is needed to obtain service under the warranty.

READ THIS MANUAL

heater properly. A little preventive care on your part can save you time and

problems in the Troubleshooting Guide. If you review the chart of Troubleshooting

CONGRATULATIONS!

You’ve just purchased a new Eccotemp SH12 Whole Home Tankless
Water Heater. This will open a world of enjoyment to going tankless!

We highly suggest taking the time to read through the safety and
installation procedures in this manual before having a professional
plumber install your SH12 Whole Home Tankless Water Heater.

Should you have any questions, please feel free to visit our helpdesk
located at support.eccotemp.com.

APPLICATION

Residential

INSTALLATION

Indoor

KW’S

3.98 - 23.7 KW

FLOW RATE

15.1 LPM

PLEASE RETAIN THE INSTRUCTION MANUAL FOR FUTURE REFERENCE

Use & Care Manual

With Installation Instructions for the Installer

SH12 WHOLE HOME TANKLESS WATER HEATER

Содержание CE-L5

Страница 1: ......

Страница 2: ...FLOW U M TEMPERATURE RISE IN DEGREES 80 75 70 65 60 55 50 45 40 35 30 SH12 LPM 3 76 4 1 4 27 4 6 5 5 42 6 6 6 7 5 8 55 9 9 CEL5 LPM 1 56 1 64 1 78 1 92 2 04 2 25 2 48 2 77 3 11 3 56 4 21 CEL10 LPM 2 5...

Страница 3: ...s within it please reach out to our support team at support eccotemp com Any questions regarding the operation maintenance service or warranty of this water heater should be directed to the manufactur...

Страница 4: ...sult in death or serious injury CAUTION A potentially hazardous situation that may result in minor or moderate injury FOR YOUR RECORDS Write your serial number here _______________________________ Sta...

Страница 5: ...tructions in this local gas utility DANGER INSTALL AND PROPERLY VENT THE WATER HEATER Failure to properly install the water heater indoors as outlined in the installation instructions in for proper in...

Страница 6: ...ermometer The temperature of the water at the outlet of the water heater can be regulated by setting the temperature on the included remote control or using the Eccotemp SMARTHOME app The default temp...

Страница 7: ...ions and or local laws rules regulations or customs proper gas type is installed based on your current product gas type to a fuel type not in accordance with the water heater data plate liquid propane...

Страница 8: ...its intended purpose as described in this use and care manual Be sure your water heater is properly installed in accordance with local codes and the provided installation instructions Unless recommend...

Страница 9: ...on The water heater should be installed far from any blockage and with plenty of enough space for installation and maintenance Adequate clearances for servicing must be provided The water heater shoul...

Страница 10: ...iance must be located as close as practical to a chimney or gas vent be maintained If the clearances stated on the Instruction Warning Label located on the side panel of the heater WARNING Combustible...

Страница 11: ...om outdoors or a freely ventilated attic or crawl space If air is supplied from outdoors directly or through vertical ducts a minimum net free area of not less than one square inch 2 5cm per 1 17 KW o...

Страница 12: ...OTEMP COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL Typical Installation INSTALLATION For demonstration purposes only Refer to local manicupalities for 15 2cm Wall Thimble Minimum 3 angle of descent...

Страница 13: ...ration of the water heater the following water pressure guidelines should be followed and 1 89 LPM to maintain activation kPa must be ensured The measurement should be calculated by the distance betwe...

Страница 14: ...connected from the gas supply piping system during any psi 3 5 kPa The water heater must be isolated from the gas supply piping any pressure testing of the gas supply piping system at test than the ty...

Страница 15: ...eater but are available for purchase at eu eccotemp com For safe operation of the water heater be sure that 1034 kPa the water heater as marked on the data plate plate Discharge from the relief valve...

Страница 16: ...or ducts with internal plastic coatings It is recommended to use included venting Refer to your local municipality if additional venting is needed The included vent termination should be used If not a...

Страница 17: ...el condensate trap MUST be installed at the beginning of the horizontal run See page 20 Typical Horizontal Number of 90 elbows bends Length of Straight Pipe 1 2 3 5m 4m 3m One 1 90 Elbow is Equivalent...

Страница 18: ...2m below 4 1 2m horizontally from or 1 0 3 m above any door operable window or gravity air inlet into any building 3 1 m above any forced air inlet within 10 3m Vent Clearances When Heater is Installe...

Страница 19: ...ARRANTY AND MANUAL INSTALLATION Please reference the below illustration and chart for the included sold separately venting pieces Check with your local municipality for additional installation and ven...

Страница 20: ...wall thickness from 3 1 2 to 6 15 2cm thick 6 15 2cm diameter snaplock or welded seam galvanized pipe up to 6 15 2cm long Select the larger diameter half of the wall thimble for the outside of the wal...

Страница 21: ...l meet the requirements as shown in There should be no other intake or exhaust vents within 60cm of the exhaust pipe outlet The vent pipe must use the termination elbow with screen included in the ven...

Страница 22: ...ground terminal The installation of an electric leakage breaker is recommended GFCI WARNING Field wiring connections and electrical grounding must comply with local codes national codes and in some c...

Страница 23: ...cturer disclaims any responsibility for such loss or injury resulting from the use of such unauthorized devices manufacturer s instructions included with the kit must be carefully followed Hot and Col...

Страница 24: ...1 Aim the holes in the water heater onto the nuts tightly 2 Put the vent pipe through the holes in the wall and connect the elbow with the water heater and vent pipe C VERTICAL INSTALLATION Please re...

Страница 25: ...ng cleaning materials rags etc clear of the heater and vent piping Water heater is properly attached to the wall B Water Supply Air purged from water heater and piping Water connections tight and free...

Страница 26: ...R SAFETY BEFORE USING THE WATER HEATER OPERATING INSTRUCTIONS TO TURN OFF GAS TO WATER HEATER A This water heater does not have a pilot It is equipped with an ignition device which automatically light...

Страница 27: ...burner still fails to ignite turn repeat of the above procedures may be required due to accumulated air inside the gas pipe Safety Precautions perform the work adhesives or paint thinner in vicinity o...

Страница 28: ...bel located on the water water in branch water lines temperature setting consistent with the consumer s needs Contact a licensed plumber or the local plumbing authority for further information Control...

Страница 29: ...Heater App lets you adjust temperature turn water heaters to Smart voice commands commands to adjust your water heaters A broad range of commands can be used to control water temperature check heater...

Страница 30: ...at the problem is Download it today to unlock your Eccotemp SMARTHOME SH12 s full capabilities Simply search for Eccotemp on the Apple App Store or Google Play Eccotemp SMARTHOME Mobile App Continued...

Страница 31: ...te the water heater if you feel something is wrong with the water heater DO NOT allow children to operate or otherwise handle the water heater water released by the valve The water may be hot enough t...

Страница 32: ...er s warranty If these conditions are anticipated please drain the water heater as follows to help but not guarantee from freezing Below are instructions for draining water out of the water heater 1 2...

Страница 33: ...tankless clean your Eccotemp tankless water heater every 6 months To do this we recommend that you use our Eccotemp EZ Flush System Descaler Kit For more information and to purchase please visit us at...

Страница 34: ...Eccotemp to place orders for any parts All parts orders should include The model and serial number of the water heater from the data plate Specify type of gas natural or liquid propane as marked on th...

Страница 35: ...k and replace if necessary Error code displayed on remote control panel See instructions for Error Code and if required contact a dealer for service Water not hot enough The temperature may be set too...

Страница 36: ...Eccotemp com locator 36 ENGLISH PLEASE NOTE SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE PLEASE VISIT SUPPORT ECCOTEMP COM F...

Страница 37: ...istance E3 There is flame when no water coming in Blinks 3 times and pause 2sec Oops There seems to be a problem with your SMARTHOME Tankless Water Heater There is a Flame and no water present Turn of...

Страница 38: ...s for indoor installation only Installing this water heater outdoors will void this warranty Eccotemp will provide 1 round of parts per incident deemed by Eccotemp Support Team under the warranty prio...

Страница 39: ...mbers that have been removed or altered and cannot be readily determined This Product is not to be used as a pool or spa heater In the event of an Eccotemp Systems recognized defect malfunction or fai...

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