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Support:
Support.Eccotemp.com
Shop Online:
eu.Eccotemp.com
Store Locator:
eu.Eccotemp.com/locator
PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT
NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
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Please refer to the Installation Manual and Use & Care Manual supplied with your new Eccotemp Systems product.
This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor by
Eccotemp to the failure of the product:
1. Abuse, misuse, alteration, neglect or misapplication.
2. Improper, dangerous, destructive maintenance procedures or inadequate maintenance.
3. Damages caused by services performed by servicers other than Eccotemp Systems.
4. Installation in a corrosive or otherwise destructive environment.
5. Damage as a result of freezing within the unit or surrounding piping.
6. Scale buildup.
7. Incorrect gas or water pressure.
8. Acts of force Majeure.
9. Damage as a result of use with non-potable, untreated or poorly treated well water, or water with high PH levels or
10. Incorrect sizing for the application.
11. Products with original serial numbers that have been removed or altered and cannot be readily determined.
This Product is not to be used as a pool or spa heater.
In the event of an Eccotemp Systems recognized defect, malfunction, or failure to conform to this Warranty and based
upon Eccotemp approval of warranty claim, Eccotemp Systems, at its sole and absolute discretion, will settle the
warrant claim of such defect, malfunction, or failure to conform to this Warranty. In order to make a claim under this
Warranty, The Owner must notify Eccotemp of the failure of the Product to conform to this Warranty.
Under this Warranty, Eccotemp Systems will only provide replacement parts as described in the “Limited Warranty
Period”. The Owner will be responsible for any cost incurred including labor costs for servicing the unit, shipping,
delivery, and handling of the replacement part, cost for permits or materials necessary for the repair, or incidental
for a region. Eccotemp Systems shall not be liable for any claim or demand against Eccotemp Systems by any other
part for damages of any kind, including, but not limited to incidental and consequential damages, arising out of the
may also have other rights that vary from region to region.
Please Note: This warranty and all Eccotemp content is subject to change. Please refer to support.eccotemp.
com for the most updated version. For further questions, please email our support team at
[email protected].
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