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Support:
Support.Eccotemp.com
Shop Online:
eu.Eccotemp.com
Store Locator:
eu.Eccotemp.com/locator
PLEASE NOTE: SH12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT
NOTICE. PLEASE VISIT SUPPORT.ECCOTEMP.COM FOR THE MOST UP TO DATE WARRANTY AND MANUAL.
WARNING:
This water heater may not be suitable for use
in manufactured (mobile) homes! Please check local code
manufactured homes in your area.
The purpose of this manual is twofold: one, to provide
your professional plumber with the basic directions and
recommendations for the proper installation and adjustment
the features, operation, safety precautions, maintenance and
troubleshooting of the water heater. This manual also includes
a parts list.
It is imperative that all persons who will install, operate or
adjust this water heater read the instructions in this manual
carefully so they may understand how to perform these
operations. If you don’t understand these instructions or
any terms within it, please reach out to our support team at
support.eccotemp.com.
Any questions regarding the operation, maintenance, service
or warranty of this water heater should be directed to the
manufacturer at support.eccotemp.com.
Do not destroy this manual. Please read carefully and keep in a safe place for future reference.
Recognize this symbol as an indication of Important Safety Information!
WARNING:
result causing property damage, personal injury or death.
WARNING:
WHAT TO DO IF YOU SMELL GAS:
• DO NOT
try to light any appliances.
• DO NOT
touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier,
• DO NOT
return to your home until authorized
SA
FE
TY
Use & Care Manual
With Installation Instructions for the Installer
SH12 WHOLE HOME TANKLESS WATER HEATER
Improper installation, adjustment, alteration,
service or maintenance can cause property
damage, personal injury, or death. Installation
installer, service agency or the gas supplier.
DO NOT
store or use gasoline or other
combustible materials in the vicinity of this or
any other appliance. To do so may result in an
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