Eaton Powerware 9355, Инструкция по установке и эксплуатации

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Troubleshooting
88 Eaton 9355 UPS (20/30kVA) Installation and Operation Manual 164201626—Rev F www.eaton.com/powerquality
Silencing the Alarm
Before silencing an alarm, check the alarm condition and perform the applicable action to resolve the condition.
Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps
again, overriding the previous alarm silencing.
Service and Support
If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of
the following telephone numbers and ask for a UPS technical representative.
Please have the following information ready when you call for service:
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Model number
l
Serial number
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Firmware version number
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Date of failure or problem
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Symptoms of failure or problem
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Customer return address and contact information
Power is not available at the
UPS output terminals. The UPS is in Standby mode. Supply power to the connected equipment: Press
any button on the front panel display to activate
the menu options. Press the
button on the front
panel display and then press the button to
select the TURN UPS ON/OFF menu. Press the
button to select the TURN UPS ON option; press
the
button. Press and hold the button for
three seconds, until the UPS stops beeping.
The UPS does not provide the
expected backup time. The batteries need charging or service. Apply utility power for 48 hours to charge the batteries. If the condition
persists, contact your service representative.
The battery circuit breakers are in the OFF position. Switch all battery circuit breakers to the ON position.
Check Parallel Board The UPS is not recognizing another parallel unit. From the UPS Status menu, select the Units on CAN Bus option and verify
that all UPSs appear in the list.
If any UPS is missing, verify the Powerware Hot Sync CAN Bridge Card
connections and recheck the status from the UPS front panel.
If all UPSs appear in the list, check the pull-chain wiring (see page 64).
Set the system to internal Bypass mode (see page 74).
If the condition persists, contact your service representative.
Abnormal output voltage at
startup The UPS breaker on the Tie Cabinet was not switched
to the ON position properly. Shut down the UPS where the alarm is indicated.
Switch the UPS breaker on the Tie Cabinet to the ON position.
Start up the UPS.
Select the System On option through the front panel of the UPS that was
turned off.
Selective Trip The Powerware Hot Sync CAN Bridge Card is not wired
correctly. Verify the CAN wiring (see page 64).
Verify the pull-chain wiring (see page 64).
If the condition persists, contact your service representative.
Alarm or Condition Possible Cause Action
United States: 1-800-8 4 3-9 4 33
Canada: 1-800- 4 61-9166 ext 260
All other countries: Call your local service representative