Dynatron Dynatronics ibox, Руководство оператора

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30 Dynatron® ibox™ Operator’s Manual
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Rev. 2
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5/14/2019 Maintenance and Repair
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Maintenance
and Repair
CAUTION
Do not attempt to open the device by any means except for the
removal of the battery compartment cover. There are no user
serviceable parts inside the Dynatron ibox. The device should be
returned to Dynatronics for repair.
Maintenance
The device and patient lead wires should be checked periodically.
Replace patient lead wires after 6 months.
Under normal conditions, the
Dynatron ibox does not require periodic maintenance or calibration
;
however, if it becomes necessary to send a device in for repair please
contact Dynatronics’ Customer Service Department at (800) 874-6251
to obtain a return authorization Service Order Number (SVO) before
returning the device. This will allow the device to be properly tracked
through the repair process and returned to you as quickly as possible.
Returning a Device for Repair
If it becomes necessary to return the device during the warranty period,
the following information must be supplied when calling Dynatronics’
Customer Service to obtain a return Service Order Number:
1. User name and address
2. User phone number
3. Serial number of the device
4. A description of the problem with the device
After receiving the Service Order Number (SVO), the number should be
clearly written on the outside of the shipping container.
Packaging and Shipping
All defective or broken parts should be shipped back to Dynatronics in
the original shipping container, if possible. These containers are designed
to withstand the punishment of shipping. If the original containers are
not usable, find containers that are similar in protection so damage in
shipping will be prevented. The person or company sending the device
to Dynatronics is responsible for any shipping damage resulting from a
poorly packaged part or device.