222
Appendix/Index
If you have problems with the
terminal
Before asking repair, see "Troubleshooting"
(P.212) in this manual to check the problem. If
the problem still persists, contact "Repairs
(Inquiries/Request)" on the last page (in
Japanese only).
If repair is required resultingly
Bring the terminal to the DOCOMO-specified
repair office. However, it must be taken
during business hours of the repair office.
Make sure to bring a warranty card with the
product when you visit the shop. Note that
repair may take some days depending on the
problem.
* Recycled parts which meets DOCOMO
quality standard may be used for repairs.
■
Within the warranty period
・
We repair the terminal free of charge
based on the terms documented in the
warranty.
・
When requesting a repair, make sure to
bring the warranty card with the terminal.
Repair requests that are not accompanied
by the warranty, that involve malfunction
and damage due to incorrect handling by
the owner (damage of external
connection jack, display, etc.), or for the
terminal once repaired in a repair office
other than one specified by DOCOMO will
only be repaired at the owner's expense,
even if the warranty period is still effective.
・
Malfunction due to use of devices and
consumable parts other than those
specified by DOCOMO will only be
repaired at the owner's expense, even if
the warranty period is still effective.
■
Note that repair may be refused in the
following cases:
・
When the terminal has corrosion due to
wet by liquid, condensation, perspiration,
etc. or the internal circuit board is
damaged or deformed (we may not be
able to repair when the external
connection jack, display, etc. is damaged
or the frame itself is cracked) based on the
result of our examination.
After Sales Services
Содержание xperia XZS SO-03J
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