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Double Layer/Dual Layer Partition Issue
If you have a 16x speed or higher autoloader with double layer/dual layer DVD9 capability, the hard drive
partitions are set to a default size of 9 GB each to accommodate for the expanded size of the DVD9 format.
If you require more partitions and do not plan on using double layer/dual layer DVD9 media, you can reduce
the size of the partitions using the instructions given in Partition Size on page 26. Keep in mind that if you
alter the partition size, all previous data/video stored on the hard drive will be lost and you will only be able
to load media with less than 5 GB capacity such as DVD5 (4.7 GB), CD (700 MB), etc.
Disc Static and Sticky Media Issues
The most common problems when using an autoloader are the disc static and sticky media issues. These
static charge problems cause multiple discs to stick together, resulting in improper operation and more
severely, can shocks the robotic arm while loading a disc that causes system freeze due to heavy static
charge. Even though the autoloader has a sticky media separator function to prevent the sticky media, but
you should still follow these steps to prevent sticky media from disrupting your operation and protect your
system from disc static charge.
This issue is most commonly seen when you buy a 100 pack of blank discs and insert them into the
autoloader without any treatment. If you have experienced this kind of problem, please do the following to
remove the adhesive static between the discs:
Separate the blank discs before you place them into the autoloader's spindle(s). Separating them
will greatly reduce the static between discs.
If this doesn't achieve the desired outcome, use an air duster (canned air) to blow air around the
circular edge of the blank discs. This process reduces the static between the discs up to 90%. The
amount of air to use depends on factors specific to your environment.
Figure 1-1 Using Canned Air to Reduce Static
If you are still having problems, put your media into the refrigerator (NOT in the freezer) for three
hours. Afterwards, store it at room temperature for one hour prior to use. Studies show that cold
temperature (with no condensation) will also reduce the static charges between objects
dramatically.
