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14.4 Troubleshooting
Error
User action
Call service if…
Controls out of range
Check if it is caused
by instrument, rea-
gent or method.
Instrument failure
Inaccuracy, deviation
between channels
Check reproducibility
with parallel measure-
ments.
Light paths are dirty,
contaminated
Abnormal start or stop
of measurement
Check with standard
(PT) assay and nor-
mal sample
Occurs with all assays
Frozen software
Switch off and restart
Repeated freezing
Temperature
regulation failure
Switch off.
Call service
14.5 Disposal of the Instrument
Follow local legal disposal of waste regulations when scrapping the inst-
rument.
When the block overheats and/or the temperature
value displayed is out of acceptable range, switch off
the instrument immediately. If you fail to do so, the
instrument may get permanently damaged.