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DENTALEZ and its employees are proud of the products we provide to the dental community. We stand behind these products with
a warranty against defects in material and workmanship as provided below and have our own in-house repair facility to service our
products.
In the event that you experience difficulty with the application or operation of any of our products, please contact our customer
service department at our expense at (866) DTE-INFO.
If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or suggest that the product be
returned to our factory for inspection.
If product return or repair is required, we will provide you with a Return Authorization number and shipping instructions to return the
product to the proper facility. If the product is under warranty, we will ask you to provide proof of purchase such as a copy of your
invoice. Please be sure to include the Return Authorization number on the package you are returning. Products returned without a
return authorization number cannot be repaired.
Freight costs for product returns are the responsibility of the customer.
Products under warranty will be repaired or replaced, at our
sole discretion, and returned at our expense. Products outside the warranty limits will be repaired and returned with costs invoiced
to the customer. We are not responsible for shipping damages. We will, however, help you file a claim with the freight carrier. Written
repair estimates are available.
SCOPE OF WARRANTY
DENTALEZ warrants all Aeras Compressors to be free of defects in material and workmanship, under normal usage and service.
DENTALEZ
’
obligations under this warranty is limited to the repair or replacement, at our option, of the defective parts which are
reported to DentalEZ during the applicable warranty period.
APPLICABLE WARRANTY PERIOD
EXCLUSIONS
This warranty covers manufacturing defects only and does not cover defects resulting from abuse, negligence, alterations,
accidents, misuse, improper handling, cleaning, care or maintenance. Damage resulting from the use of chemicals, cleaners,
disinfectants [or sterilization] is not covered under this warranty nor is normal wear and tear. Failure to follow or observe our
operating/use, maintenance and/or installation instructions voids this warranty as does [installation or other work performed by
anyone other than DENTALEZ or its authorized dealers] the use of non-authorized parts and repairs made by an unauthorized
repair facility.Liability is limited to repair or replacement of the defective part(s) or products at our sole discretion. All other
liabilities, in particular liability for damages, including, without limitation, special, exemplary, consequential or incidental damages
are excluded.
EXCLUSIVE REMEDY
Liability is limited to repair or replacement of the defective part(s) at our sole discretion. All other liabilities, in particular liability for
damages, including, without limitation, special, exemplary, consequential or incidental damages are excluded and DENTALEZ shall
not be liable for loss of profits or loss of use.
AUTHORIZATION
THIS WARRANTY IS DENTALEZ’ ONLY WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO
EMPLOYEE, REPRESENTATIVE OR DEALER IS AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR TO GRANT
ANY OTHER WARRANTY.
WARRANTY REPAIRS
Parts repaired or replaced on a product that is in warranty will be warranted for the duration of that product’s original warranty.
© 2020 DENTALEZ Alabama, Inc. DENTALEZ is a registered trademark and Aeras is a trademark of DENTALEZ, Inc. Ramvac is a
registered trademark of Ramvac Dental Products, Inc.
AERAS COMPRESSOR FROM RAMVAC
Aeras Compressors
6 Years/4,200 hours
(whichever comes first)
from date of installation
Aeras Compressors with
Aeras Smart Monitoring
Service
8 Years/5,600 hours
(whichever comes first)
from date of installation provided the following additional terms
applicable to this 2 year extended warranty are met:
--Aeras Smart Monitoring Service must be continuously maintained throughout the eight (8) year warranty
period
--Aeras Compressor must be serviced and maintained by DENTALEZ or by an authorized DENTALEZ dealer
in accordance with DENTALEZ’ maintenance schedule and as provided in the manual
--Only genuine Ramvac parts are used for all repairs and maintenance
LIMITED WARRANTY
