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Troubleshooting Tools
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Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
Windows XP:
1
Click Start
→
Help and Support .
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the Fix a Problem section, click Hardware Troubleshooter .
4
In the Hardware Troubleshooter list, select the option that best describes
the problem and click Next to follow the remaining troubleshooting steps.
Windows Vista:
1
Click the Windows Vista start button ™, and click Help and Support.
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 106) and run the Dell Diagnostics before you contact Dell for technical
assistance.
book.book Page 95 Friday, April 25, 2008 3:58 PM