106
Troubleshooting
Lockups and Software Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
The computer does not start up
E
NSURE
THAT
THE
POWER
CABLE
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T
URN
THE
COMPUTER
OFF
—
If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
ND
THE
PROGRAM
—
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the
Applications
tab.
3
Click to select the program that is no longer responding.
4
Click
End Task
.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
HECK
THE
SOFTWARE
DOCUMENTATION
—
If necessary, uninstall and then reinstall
the program.
A program is designed for an earlier Windows operating system
R
UN
THE
P
ROGRAM
C
OMPATIBILITY
W
IZARD
—
Windows XP
:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
→
Next
.
2
Follow the instructions on the screen.
book.book Page 106 Friday, April 25, 2008 3:58 PM
Содержание XPS 630
Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS 630i Owner s Manual Model DCDR01 ...
Страница 10: ...10 Contents ...
Страница 19: ...About Your Computer 19 Back View of the Computer 5 4 3 2 1 ...
Страница 24: ...24 About Your Computer ...
Страница 84: ...84 System Setup ...
Страница 100: ...100 Troubleshooting Tools ...
Страница 142: ...142 Getting Help ...
Страница 162: ...162 Glossary ...
Страница 168: ...168 Index ...