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Getting Help

135

Getting Help

Obtaining Assistance

CAUTION:

If you need to remove the computer cover, first disconnect the

computer power and modem cables from all electrical outlets.

If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:

See "Troubleshooting" on page 101 for information and procedures that
pertain to the problem your computer is experiencing.

See "Dell Diagnostics" on page 95 for procedures on how to run Dell
Diagnostics.

Fill out the "Diagnostics Checklist" on page 140.

Use Dell's extensive suite of online services available at Dell Support
(

support.dell.com

) for help with installation and troubleshooting

procedures. See "Online Services" on page 136 for a more extensive list of
Dell Support online.

If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 141.

NOTE:

Call Dell Support from a telephone near or at the computer so that the

support staff can assist you with any necessary procedures.

NOTE:

Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the

Dell Accessories

folder,

double-click the

Express Service Code

icon, and follow the directions.

book.book Page 135 Friday, April 25, 2008 3:58 PM

Содержание XPS 630

Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS 630i Owner s Manual Model DCDR01 ...

Страница 2: ...HERE are trademarks of Dell Inc Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Intel is a registeredtrademarkandCoreisatrademarkofIntelCorporation Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a t...

Страница 3: ...l Connectors 20 Back Panel Connectors 21 2 Setting Up Your Computer 25 Installing Your Computer in an Enclosure 25 Connecting to the Internet 27 Setting Up Your Internet Connection 28 Transferring Information to a New Computer 29 Microsoft Windows XP 30 Windows Vista 33 Setting Up a Printer 33 Printer Cable 34 Connecting a USB Printer 34 ...

Страница 4: ...ruptible Power Supplies 38 Power Management 38 Power Management Options in Windows XP 38 Power Management Options in Windows Vista 42 3 Using Multimedia 43 Playing CDs or DVDs 43 Copying CDs and DVDs 45 How to Copy a CD or DVD 45 Using Blank CDs and DVDs 46 Helpful Tips 47 Adjusting the Picture 47 Connecting Your Computer to a TV or Audio Device 48 S Video and Standard Audio 50 S Video and S PDIF ...

Страница 5: ...onfigurations 67 RAID Level 0 Configuration 67 RAID Level 1 Configuration 68 Configuring Your Hard Drives for RAID 69 Setting Your Computer to RAID Enabled Mode 69 Using the Nvidia MediaShield ROM Utility 70 Using Nvidia MediaShield 71 Creating a RAID Array 71 Deleting a RAID Array 72 Converting From One RAID Configuration to Another RAID Configuration 73 Rebuilding a RAID Configuration 74 5 Clean...

Страница 6: ...e 82 Option Settings 82 Changing Boot Sequence for the Current Boot 82 Changing Boot Sequence for Future Boots 83 7 Clearing Passwords and CMOS Settings 85 Clearing Passwords 85 Clearing CMOS Settings 87 Flashing the BIOS 88 8 Troubleshooting Tools 89 Power Lights 89 Beep Codes 90 System Messages 93 Hardware Troubleshooter 95 ...

Страница 7: ...Messages 103 IEEE 1394 Device Problems 104 Keyboard Problems 105 Lockups and Software Problems 106 Memory Problems 108 Mouse Problems 108 Network Problems 109 Power Problems 110 Printer Problems 110 Scanner Problems 111 Sound and Speaker Problems 112 Video and Monitor Problems 113 Overclocking Problems 115 Power Lights 115 10 Reinstalling Software 117 Drivers 117 What Is a Driver 117 Identifying D...

Страница 8: ...store and Dell Factory Image Restore 124 Using the Operating System Media 127 11 Specifications 129 12 Getting Help 135 Obtaining Assistance 135 Technical Support and Customer Service 136 DellConnect 136 Online Services 136 AutoTech Service 137 Automated Order Status Service 137 Problems With Your Order 137 Product Information 138 Returning Items for Warranty Repair or Credit 138 Before You Call 1...

Страница 9: ...Contents 9 A Appendix 143 FCC Notice U S Only 143 FCC Class B 143 Macrovision 144 Glossary 145 Index 163 ...

Страница 10: ...10 Contents ...

Страница 11: ...ilities Media NOTE The Drivers and Utilities media may be optional and may not ship with your computer Documentation and drivers are already installed on your computer You can use the media to reinstall drivers see Reinstalling Drivers and Utilities on page 118 To run the Dell Diagnostics see Dell Diagnostics on page 95 Readme files may be included on your media to provide last minute updates abou...

Страница 12: ...mation Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide How to set up my computer Setup Diagram What Are You Looking For Find It Here ...

Страница 13: ...umber and an Express Service Code Use the Service Tag to identify your computer when you use support dell com or contact support Enter the Express Service Code to direct your call when contacting support Use the product key on the License Label if you need to reinstall your operating system NOTE As an increased security measure the newly designed Microsoft Windows license label incorporates a miss...

Страница 14: ...dell com NOTE Select your region or business segment to view the appropriate support site Desktop System Software DSS If you reinstall the operating system for your computer you should also reinstall the DSS utility DSS provides critical updates for your operating system and support for processors optical drives USB devices and so on DSS is necessary for correct operation of your Dell computer The...

Страница 15: ...ter How to use Microsoft Windows XP or Windows Vista How to work with programs and files How to personalize my desktop Windows Help and Support Microsoft Windows XP 1 Click the Start button and click Help and Support 2 Either select one of the topics listed or type a word or phrase that describes your problem into the Search box click the arrow icon and then click the topic that describes your pro...

Страница 16: ...ee Restoring Your Operating System on page 122 in your User s Guide or Owner s Manual After you reinstall your operating system use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer Your operating system product key label is located on your computer NOTE The color of your CD varies based on the operating system you ordered What Are You Looking For Fi...

Страница 17: ...ter Front View of the Computer 1 front panel LEDs 3 Multi colored lights provide illumination for the front of the computer 2 optical drive panel This panel covers the optical drive Use the optical drive to play a CD DVD 1 2 5 10 3 4 9 6 8 7 ...

Страница 18: ... place it into a power saving state see Power Management on page 38 for more information 7 front panel LEDs 4 Multi colored lights provide illumination for the front of the computer 8 power light The power light illuminates or remains solid to indicate different states No light The computer is turned off White light The computer is in a normal operating state Blinking white light The computer is i...

Страница 19: ...About Your Computer 19 Back View of the Computer 5 4 3 2 1 ...

Страница 20: ...ilable for the power supply or the power supply is not working For more information see Power Lights on page 89 3 card slots Access connectors for any installed PCI or PCI Express cards NOTE Some connector slots support full length cards 4 back I O connectors Plug USB and other devices into the appropriate connectors see Back Panel Connectors on page 21 5 power connector Insert the power cable The...

Страница 21: ...ound or telephony program 3 headphone connector Use the headphone connector to attach headphones or external speakers 4 USB 2 0 connectors 2 Use the front USB connectors for devices that you connect occasionally such as flash memory keys or cameras or for bootable USB devices see System Setup on page 77 for more information on booting to a USB device NOTE It is recommended that you use the back US...

Страница 22: ...ork cable to the network adapter connector on your computer A click indicates that the network cable has been securely attached NOTICE Do not plug a telephone cable into the network connector On computers with an additional network connector card use the connectors on the card and on the back of the computer when setting up multiple network connections such as a separate intra and extranet It is r...

Страница 23: ...y Effects Audio channel found in digital surround sound audio schemes carries only low frequency information of 80 Hz and below The LFE channel drives a subwoofer to provide extremely low bass extension Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup 12 USB 2 0 connectors 4 Use the back USB connectors for devices that typically remain con...

Страница 24: ...24 About Your Computer ...

Страница 25: ...emperature needs to be a consideration when installing your computer in an enclosure For example if the ambient room temperature is at 25 C 77 F depending on your computer s specifications you only have 5 to 10 C 9 to 18 F temperature margin before you reach your computer s maximum operating temperature For details about your computer s specifications see Specifications on page 129 Leave a 10 2 cm...

Страница 26: ... Your Computer If your computer is installed in a corner on a desk or under a desk leave at least 5 1 cm 2 in clearance from the back of the computer to the wall to permit the airflow required for proper ventilation ...

Страница 27: ... an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options DSL connections that provide high speed Internet access through your existing telephone line or cellular telephone service With a DSL connection you can access the Internet and use your telephone on the same line simultaneously Cable modem connections that provide high speed Internet acce...

Страница 28: ...the screen to complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section that corresponds to the operating system your computer is using NOTE If you are having problems connecting to the Internet see Error Messages on page 103 If you cannot connect to the Internet but have success...

Страница 29: ... Under Network and Internet click Connect to the Internet The Connect to the Internet window appears 4 Click either Broadband PPPoE or Dial up depending on how you want to connect Choose Broadband if you will use a DSL satellite modem cable TV modem or Bluetooth wireless technology connection Chose Dial up if you will use a dial up modem or ISDN NOTE If you do not know which type of connection to ...

Страница 30: ... setting up an advanced connection and designating the host computer and the guest computer For instructions on setting up a direct cable connection between two computers see Microsoft Knowledge Base Article 305621 titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP This information may not be available in certain countries For transferring information to a new compu...

Страница 31: ...ter is this screen click Old Computer Next 5 On the Select a transfer method screen click the transfer method you prefer 6 On the What do you want to transfer screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears 7 Click Finish To transfer data to the new computer 1 On the Now go to your old computer scr...

Страница 32: ...D screen click I want to create a Wizard Disk in the following drive Next 5 Insert the removable media such as a writable CD and click OK 6 When the disk creation completes and the Now go to your old computer message appears do not click Next 7 Go to the old computer To copy data from the old computer 1 On the old computer insert the wizard disk 2 Click Start Run 3 In the Open field on the Run win...

Страница 33: ...s To Transfer Files From My Old Computer To My New Dell Computer Using the Microsoft Windows XP Operating System NOTE Access to the Dell Knowledge Base document may not be available in certain countries Windows Vista 1 Click the Windows Vista Start button and then click Transfer files and settings Start Windows Easy Transfer 2 In the User Account Control dialog box click Continue 3 Click Start a n...

Страница 34: ...patible with your printer and computer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer s shipping box Connecting a USB Printer NOTE You can connect USB devices while the computer is turned on 1 Complete the operating system setup if you have not already done so 2 Attach the USB printer cable to the USB connectors on the computer an...

Страница 35: ...ctions to connect and enable your monitors The instructions tell you how to connect either two monitors each with a VGA connector one monitor with a VGA connector and one monitor with a DVI connector or a TV NOTICE If you are connecting two monitors that have VGA connectors you must have the optional DVI adapter to connect the cable If you are connecting two flat panel monitors at least one of the...

Страница 36: ... the VGA connector on the monitor to the VGA blue connector on the back of the computer 3 Connect the DVI connector on the other monitor to the DVI white connector on the back of the computer 4 Restart your system 1 optional DVI adapter 2 DVI white connector 3 TV OUT connector 4 VGA blue connector May not be present on your computer 4 2 1 3 ...

Страница 37: ...op mode in the display settings In extended desktop mode you can drag objects from one screen to the other effectively doubling the amount of viewable work space Power Protection Devices Several devices are available to protect against power fluctuations and failures Surge protectors Line conditioners Uninterruptible power supplies UPS Surge Protectors Surge protectors and power strips equipped wi...

Страница 38: ...result in data loss or file damage NOTE To ensure maximum battery operating time connect only your computer to a UPS Connect other devices such as a printer to a separate power strip that provides surge protection A UPS protects against power fluctuations and interruptions UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted The battery char...

Страница 39: ...ose data To set standby mode to automatically activate after a defined period of inactivity 1 Click Start Control Panel Pick a category Performance and Maintenance 2 Under or pick a Control Panel icon click Power Options To immediately activate standby mode without a period of inactivity click Start Turn Off Computer Stand by To exit from standby mode press a key on the keyboard or move the mouse ...

Страница 40: ...ory Performance and Maintenance 2 Under or pick a Control Panel icon click Power Options 3 Define your power settings on the Power Schemes tab Advanced tab and Hibernate tab Power Schemes Tab Each standard power setting is called a scheme If you want to select one of the standard Windows schemes installed on your computer choose a scheme from the Power schemes drop down menu The settings for each ...

Страница 41: ...ings for that scheme unless you click Save As and enter a new name for the changed scheme Advanced Tab The Advanced tab allows you to Place the power options icon in the Windows taskbar for quick access Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode Program the power button to activate standby mode activate hibernate mode or t...

Страница 42: ...it was in before entering sleep mode To enter sleep mode in Windows Vista click Start click the arrow in the lower right corner of the Start menu and then click Sleep To exit sleep mode press a key on the keyboard or move the mouse Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the hard drive and then completely turning off the computer When the computer...

Страница 43: ...o not move the computer while playing CDs or DVDs 1 Press the eject button on the front of the drive 2 Place the disc label side up in the center of the tray 3 Press the eject button or gently push in the tray To format CDs for storing data to create music CDs or to copy CDs see the CD software that came with your computer NOTE Ensure that you follow all copyright laws when you create CDs ...

Страница 44: ...yer if available Play Move backward within the current track Pause Move forward within the current track Stop Go to the previous track Eject Go to the next track Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject ...

Страница 45: ...r available software patches on the Sonic Support website at sonic com The DVD writable drives installed in Dell computers can write to and read DVD R DVD RW and DVD R DL dual layer media but cannot write to and may not read DVD RAM or DVD R DL media NOTE Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus 1 Open Roxio Creator Plus 2 Under the Copy tab clic...

Страница 46: ...ate information on the CD later Blank DVD Rs can be used to permanently store large amounts of data After you create a DVD R disc you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process Use blank DVD RWs if you plan to erase rewrite or update information on the disc later CD Writable Drives DVD Writable Drives Media Typ...

Страница 47: ...or example do not copy a 650 MB file to a blank 650 MB CD The CD RW drive needs 1 2 MB of blank space to finalize the recording Use a blank CD RW to practice CD recording until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects before you record the project permanently to a ...

Страница 48: ...o device may not be included with your computer Cables and TV digital audio adapter cables are available for purchase from Dell Your computer has an S video TV out connector optional that together with a standard S video cable a composite video adapter cable or a component video adapter cable available from Dell enable you to connect the computer to a TV Your TV has either an S video input connect...

Страница 49: ...OTE See the diagrams at the beginning of each subsection to help you determine which method of connection you should use 1 S video TV out connector 2 composite video adapter 3 S PDIF digital audio connector 4 composite video output connector 5 S video connector 1 S video TV out connector 2 component video adapter 3 S PDIF digital audio connector 4 Pr red component video output connector 5 Pb blue ...

Страница 50: ...he TV See Enabling the Display Settings for a TV on page 63 to ensure that the computer recognizes and works properly with the TV Additionally if you are using S PDIF digital audio see Enabling S PDIF Digital Audio on page 62 S Video and Standard Audio 1 audio connector 2 S video TV out connector 1 standard S video cable 2 standard audio cable 1 2 1 2 ...

Страница 51: ... end of the S video cable into the S video input connector on your TV 4 Plug the single connector end of the audio cable into the headphone connector on your computer 5 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device 6 Turn on the TV and any audio device that you connected if applicable and then turn on the computer 7...

Страница 52: ... the S video cable into the S video output connector on the composite video adapter 4 Plug the other end of the S video cable into the S video input connector on the TV 5 Plug one end of the S PDIF digital audio cable into the digital audio connector on the composite video adapter cable 1 composite video adapter 2 S video cable 3 S PDIF digital audio cable 1 composite video adapter 2 S video cable...

Страница 53: ...evice that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 63 to ensure that the computer recognizes and works properly with the TV Composite Video and Standard Audio 1 composite video adapter 2 S PDIF digital audio cable 1 audio input connector 2 S video TV out connector 3 composite video adapter 1 2 2 1 3 ...

Страница 54: ...r on your computer 3 Plug one end of the composite video cable into the composite video output connector on the composite video adapter 4 Plug the other end of the composite video cable into the composite video input connector on the TV 1 composite video adapter 2 composite video cable 3 standard audio cable 1 composite video adapter 2 composite video cable 1 2 3 2 1 ...

Страница 55: ... the audio input connectors on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 63 to ensure that the computer recognizes and works properly with the TV Composite Video and S PDIF Digital Audio 1 S video TV out connector 2 composite video adapter 1 2 ...

Страница 56: ... cable into the composite video input connector on the composite video adapter 4 Plug the other end of the composite video cable into the composite video input connector on the TV 5 Plug one end of the S PDIF digital audio cable in to the S PDIF audio connector on the composite video adapter 1 composite video adapter 2 composite video cable 3 standard audio cable 1 composite video adapter 2 compos...

Страница 57: ...n any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 63 to ensure that the computer recognizes and works properly with the TV Component Video and Standard Audio 1 composite video adapter 2 S PDIF digital audio cable 1 S video TV out connector 2 component video adapter 1 2 2 1 ...

Страница 58: ... on your computer 3 Plug all three ends of the component video cable into the component video output connectors on the component video adapter Make sure that the red green and blue colors of the cable match the corresponding adapter ports 1 component video adapter 2 component video cable 3 standard audio cable 1 component video adapter 2 component video cable 1 2 3 2 1 ...

Страница 59: ...e into the headphone connector on the computer 6 Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 63 to ensure that the computer recognizes and works properly with the ...

Страница 60: ...he S video TV out connector on the computer 3 Plug all three ends of the component video cable into the component video output connectors on the component video adapter Make sure that the red green and blue colors of the cable match the corresponding adapter ports 1 component video adapter 2 component video cable 3 standard audio cable 1 2 3 ...

Страница 61: ...tor on the component video adapter 6 Plug the other end of the digital audio cable into the S PDIF input connector on your TV or other audio device 7 Turn on the TV turn on any audio device that you connected if applicable and then turn on the computer 8 See Enabling the Display Settings for a TV on page 63 to ensure that the computer recognizes and works properly with the TV 1 component video ada...

Страница 62: ... Back button once and then click the Back button again to return to the main menu screen Enabling S PDIF in the Windows Audio Driver 1 Double click the speaker icon in the Windows notification area 2 Click the Options menu and then click Advanced Controls 3 Click Advanced 4 Click S PDIF Interface 5 Click Close 6 Click OK Setting Up the Cyberlink CL Headphones NOTE The CL headphone feature is avail...

Страница 63: ... XP 1 Click the Start button point to Settings and then click Control Panel 2 Double click Display and click the Settings tab 3 Click Advanced 4 Click the tab for your video card NOTE To determine the type of video card installed in your computer see the Windows Help and Support Center To access the Help and Support Center click Start Help and Support Under Pick a Task click Use Tools to view your...

Страница 64: ...rrect for your selection Using a Media Card Reader Optional CAUTION Before you perform any of the procedures in this section follow the safety instructions in the Product Information Guide Use the media card reader to transfer data directly to your computer The media card reader can also be used to pair Bluetooth devices with the computer The media card reader supports the following memory types x...

Страница 65: ...nd SmartMedia Card SMC 2 Memory Stick MS MS Pro MS Duo MS Pro Duo 3 Secure Digital card SD miniSD MultiMedia Card MMC RS MMC 4 Bluetooth pairing button 5 Bluetooth LED 6 CompactFlash card Type I and II CF I II and MicroDrive card 6 3 1 2 5 4 ...

Страница 66: ...gain Instructions for Setting Up a Device With Bluetooth Wireless Technology 1 Turn on the device 2 Press the connect button on the device The Bluetooth LED on the device blinks indicating that the device is active and can be detected by the computer 3 Press the connect button on the front of the media card reader 4 The Bluetooth LED on the device stops blinking and stays on for a few moments indi...

Страница 67: ...tegrity NOTE RAID levels do not represent a hierarchy A RAID level 1 configuration is not inherently better or worse than a RAID level 0 configuration The drives in a RAID configuration should be the same size in order to ensure that the larger drive does not contain unallocated and therefore unusable space RAID level 0 and RAID level 1 require a minimum of two drives RAID Level 0 Configuration NO...

Страница 68: ...tion RAID level 1 uses a data redundancy storage technique known as mirroring to enhance data integrity When data is written to the primary drive the data is also duplicated or mirrored on the second drive in the configuration A RAID level 1 configuration sacrifices high data access rates for its data redundancy advantages If a drive failure occurs subsequent read and write operations are directed...

Страница 69: ...e at support dell com You can use one of two methods to configure RAID hard drive volumes The first method uses the Nvidia MediaShield ROM utility and is performed before you install the operating system onto the hard drive The second method uses Nvidia MediaShield and is performed after you have installed the operating system and Nvidia RAID drivers Both methods require that you set your computer...

Страница 70: ...e 73 Hard drives of any size may be used to create a RAID configuration Ideally however the drives should be of equal size to avoid unallocated or unused space For an explanation of RAID levels and their requirements see About RAID Configurations on page 67 For information on how to install a hard drive see Installing a Hard Drive in the Service Manual on the Dell Support website at support dell c...

Страница 71: ... keys to select the array and press D 10 Press Enter to return to the previous screen 11 Press Ctrl X to exit the RAID BIOS Using Nvidia MediaShield Nvidia MediaShield allows you to create view and manage RAID configurations NOTE Use Nvidia MediaShield to create a RAID configuration only when you are adding one or more new hard drives to an existing non RAID single drive computer and you want to c...

Страница 72: ...n NOTE Your computer supports a maximum of two drives per RAID 1 array and four per RAID 0 array The Clearing System Data window appears NOTICE The Clear System Data option deletes all data on the selected drive 9 Click Next 10 Click Finish to create the RAID configuration The MediaShield RAID management utility window appears and lists the array along with any other installed hard drives Deleting...

Страница 73: ...instructions Nvidia MediaShield utilizes a one step process known as migrating to change the current state of a disk or array without losing any data If needed additional hard drives can be added to an existing array including a single drive RAID 0 configuration for conversion to a two drive RAID 0 configuration however the capacity of the resulting array must be equal to or greater than the size ...

Страница 74: ...being used the operating system etc Rebuilding a RAID Configuration If one of the hard drives in a RAID array fails you can rebuild the array by restoring the data to a replacement drive NOTE Rebuilding an array can only be performed on RAID 1 configuration 1 Launch Nvidia MediaShield 2 Click to select your RAID configuration Mirroring in the management utility window 3 Select Rebuild Array in the...

Страница 75: ...ard NOTICE Do not wipe the display screen with a soap or alcohol solution Doing so may damage the antiglare coating To clean your monitor screen lightly dampen a soft clean cloth with water If possible use a screen cleaning tissue or solution suitable for the monitor s antistatic coating NOTICE Do not soak the cloth or let water drip inside your computer or keyboard Wipe the keyboard computer and ...

Страница 76: ...the lens in the CD DVD drive and follow the instructions that come with the compressed air product Never touch the lens in the drive If you notice problems such as skipping with the playback quality of your CDs or DVDs try cleaning the discs 1 Hold the disc by its outer edge You can also touch the inside edge of the center hole NOTICE To avoid damaging the surface do not wipe in a circular motion ...

Страница 77: ... work incorrectly Entering System Setup 1 Turn on or restart your computer 2 When the DELL logo appears press F2 immediately NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the system setup screen appears If you wait too long and the operating system logo appears co...

Страница 78: ...keys As an option is highlighted the Options Field displays the option s current and available settings Options Field Appears on the right side of Options List and contains information about each option listed in the Options List In this field you can view information about your computer and make changes to your current settings Press Enter to make changes to your current settings Press ESC to ret...

Страница 79: ...ess service code Asset Tag Displays the asset tag Date Displays the system date Time Displays the system time Memory Installed Displays the total memory size Memory Available Displays the memory available in the system Memory Speed Displays the memory speed Memory Channel Mode Displays the memory channel modes Single Dual Memory Technology Displays the type of memory used in the system Processor T...

Страница 80: ... so on connected to the computer Overclock Configuration This option enables you to set the system clock mode Overvoltage configuration This option enables you to configure the voltage of the CPU core FSB memory voltage and chipset voltage Security Supervisor Password Is Specifies whether a supervisor password has been assigned User Password Is Specifies whether a user password has been assigned S...

Страница 81: ...an incoming call is detected on the modem Auto Power On Enables you to set an alarm to turn on the computer automatically Boot Removable Device Priority Sets the boot priority among the attached removable devices Hard Disk Boot Priority Sets the hard drive boot priority The items displayed are dynamically updated according to the hard drives detected 1st Boot Device through 3rd Boot Device Sets th...

Страница 82: ...oot Menu appears in the upper right corner of the screen press F12 The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device must be bootable To ensure that your device is bootable check the device documentation NOTE An error message is generated only after the computer attempts to boot from every device in the boot sequence and no operating...

Страница 83: ...ht the device that is to be used for the current boot only and then press Enter For example if you are booting to a USB memory key highlight USB Flash Device and press Enter NOTE To boot to a USB device the device must be bootable To ensure that your device is bootable check the device documentation Changing Boot Sequence for Future Boots 1 Enter system setup see Entering System Setup on page 77 2...

Страница 84: ...84 System Setup ...

Страница 85: ...e Product Information Guide 1 Follow the procedures in Before You Begin in the Service Manual on the Dell Support website at support dell com 2 Remove the computer cover see Removing the Computer Cover in the Service Manual on the Dell Support website at support dell com 3 Locate the 2 pin password connector on the system board 4 Remove the 2 pin jumper plug from the pins and set the jumper plug a...

Страница 86: ...se then disconnect the computer and monitor from their electrical outlets 9 Press the power button on the computer to ground the system board 10 Remove the computer cover 11 Replace the 2 pin jumper plug onto the pins of the password connector on the system board NOTE The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature 12 Replace the com...

Страница 87: ...ual on the Dell Support website at support dell com 3 Locate the 3 pin CMOS jumper on the system board see System Board Components in the Service Manual on the Dell Support website at support dell com 4 Move the 3 pin jumper plug from pins 3 and 2 to pins 1 and 2 5 Wait five seconds for the CMOS to clear 6 Move the 2 pin jumper plug back to pins 3 and 2 7 Replace the computer cover see Replacing t...

Страница 88: ...mpliance Disclaimer window appears click Yes I Accept this Agreement The File Download window appears 5 Click Save this program to disk and then click OK The Save In window appears 6 Click the down arrow to view the Save In menu select Desktop and then click Save The file downloads to your desktop 7 Click Close when the Download Complete window appears The file icon appears on your desktop and is ...

Страница 89: ...cable into both the power connector on the back of the computer and the electrical outlet If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is workin...

Страница 90: ...at the main power cable is connected to the system The power supply is not working This issue occurs either due to a bad power supply or a device attached to the power supply To resolve the issue contact Dell See Contacting Dell on page 141 Beep Codes Your computer may emit a series of beeps during start up The series of beeps is called a beep code and can be used to help identify a problem with y...

Страница 91: ...port dell com then reinstall one module see Installing Memory in the Service Manual on the Dell Support website at support dell com and restart the computer If the computer starts normally continue to install additional memory modules one at a time until you have identified a faulty module or reinstalled all modules without error If available install working memory of the same type into your compu...

Страница 92: ... Contacting Dell on page 141 Keyboard controller test failure Possible keyboard failure Ensure that the cables are connected properly If the problem persists contact Dell see Contacting Dell on page 141 4 RAM Read Write failure Ensure that no special requirements for memory module connector placement exist see Memory in the Service Manual on the Dell Support website at support dell com Ensure that...

Страница 93: ...N RESOLVING THIS PROBLEM PLEASE NOTE THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT The computer failed to complete the boot routine three consecutive times for the same error see Contacting Dell on page 141 for assistance CMOS CHECKSUM ERROR Possible motherboard failure or RTC battery low Replace the battery see Replacing the Battery in the Service Manual on the Dell Support website at suppor...

Страница 94: ... is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter System Setup and ensure that the boot sequence information is correct see Entering System Setup on page 77 NO TIMER TICK INTERRUPT A chip on the system board might be malfunctioning or motherboard failure see Contacting Dell on page 141 for assistance NON SYSTEM...

Страница 95: ...ollow the remaining troubleshooting steps Windows Vista 1 Click the Windows Vista start button and click Help and Support 2 Type hardware troubleshooter in the search field and press Enter to start the search 3 In the search results select the option that best describes the problem and follow the remaining troubleshooting steps Dell Diagnostics CAUTION Before you begin any of the procedures in thi...

Страница 96: ...agnostic utility partition on your hard drive Desktop Computers NOTE Ifyourcomputercannotdisplayascreenimage see ContactingDell onpage 141 1 Ensure that the computer is connected to an electrical outlet that is known to be working properly 2 Turn on or restart your computer 3 When the DELL logo appears press F12 immediately Select Diagnostics from the boot menu and press Enter NOTE If you wait too...

Страница 97: ...he next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 3 When the boot device list appears highlight CD DVD CD RW and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the CD menu and press Enter to proceed 6 Select Run the 32 Bit Dell...

Страница 98: ...w to run a more thorough check of devices in the computer Option Function Test Memory Run the stand alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics Option Function Express Test Performs a quick test of devices in the system This typically can take 10 to 20 minutes Extended Test Performs a thorough check of devices in the system This typically can take an hour or more...

Страница 99: ...tart the computer close the Main Menu screen 6 Remove the Dell Drivers and Utilities media if applicable Tab Function Results Displays the results of the test and any error conditions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and may indicate requirements for running the test Configuration Displays your hardware configu...

Страница 100: ...100 Troubleshooting Tools ...

Страница 101: ...ay not apply if you set your Dell computer to the Windows Classic view Battery Problems CAUTION There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions CAUTION Before you begin any of the procedures in this section follow ...

Страница 102: ...ISK See Cleaning Your Computer on page 75 CHECK THE CABLE CONNECTIONS RUN THE HARDWARE TROUBLESHOOTER See Troubleshooting Software and Hardware Problems in the Microsoft Windows XP and Windows Vista Operating Systems on page 121 RUN THE DELL DIAGNOSTICS See Dell Diagnostics on page 95 Optical drive problems NOTE High speed optical drive vibration is normal and may cause noise which does not indica...

Страница 103: ...Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 4 Follow the instructions on the screen Error Messages CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Pro...

Страница 104: ...LOSE SOME PROGRAMS AND TRY AGAIN Close all windows and open the program that you want to use In some cases you may have to restart your computer to restore computer resources If so run the program that you want to use first OPERATING SYSTEM NOT FOUND Contact Dell see Contacting Dell on page 141 IEEE 1394 Device Problems CAUTION Before you begin any of the procedures in this section follow the safe...

Страница 105: ...keyboard cable is firmly connected to the computer Shut down the computer see Preparing to Work Inside Your Computer in the Service Manual on the Dell Support website at support dell com reconnect the keyboard cable as shown on the setup diagram for your computer and then restart the computer Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins Straight...

Страница 106: ...d then restart your computer A program stops responding END THE PROGRAM 1 Press Ctrl Shift Esc simultaneously to access the Task Manager 2 Click the Applications tab 3 Click to select the program that is no longer responding 4 Click End Task A program crashes repeatedly NOTE Most software includes installation instructions in its documentation or on a floppy disk CD or DVD CHECK THE SOFTWARE DOCUM...

Страница 107: ...off and then restart your computer Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure t...

Страница 108: ...ervice Manual on the Dell Support website at support dell com to ensure that your computer is successfully communicating with the memory Ensure that you are following the memory installation guidelines see Installing Memory in the Service Manual on the Dell Support website at support dell com Ensure that the memory you are using is supported by your computer For more information about the type of ...

Страница 109: ...t Windows XP and Windows Vista Operating Systems on page 121 Network Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cable is firmly inserted into the network connector on the back of the computer and the network jack CHECK THE NETWORK LIGHTS ON THE BACK...

Страница 110: ...s being used are plugged into an electrical outlet and are turned on Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the main power cable and front panel cable are securely connected to the system board see System Board Components in the Service Manual on the Dell Support website at support dell com ELIMINATE INTERFERENCE Some possible caus...

Страница 111: ...a 1 Click Start Control Panel Hardware and Sound Printer 2 If the printer is listed right click the printer icon 3 Click Properties and click Ports 4 Adjust the settings as needed REINSTALL THE PRINTER DRIVER See the printer documentation for information on reinstalling the printer driver Scanner Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions...

Страница 112: ...R CABLE CONNECTIONS Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers If you purchased a sound card ensure that the speakers are connected to the card ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion AD...

Страница 113: ...fety instructions in the Product Information Guide NOTICE If your computer came with a PCI graphics card installed removal of the card is not necessary when installing additional graphics cards however the card is required for troubleshooting purposes If you remove the card store it in a safe and secure location For information about your graphics card go to support dell com The screen is blank NO...

Страница 114: ...ctions on adjusting the contrast and brightness demagnetizing degaussing the monitor and running the monitor self test MOVE THE SUBWOOFER AWAY FROM THE MONITOR If your speaker system includes a subwoofer ensure that the subwoofer is positioned at least 60 centimeters 2 feet away from the monitor MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES Fans fluorescent lights halogen lamps and other elect...

Страница 115: ...verclocking Problems Overclocking may result in system instability After three unsuccessful boot attempts the system automatically resets the overclock settings in the system setup program to the BIOS defaults To correct the issue manually you must change the overclock setting in the system setup program see Entering System Setup on page 77 or reset CMOS defaults see Clearing CMOS Settings on page...

Страница 116: ...em Board Components in the Service Manual on the Dell Support website at support dell com Eliminate interference Some possible causes of interference are Power keyboard and mouse extension cables Too many devices on a power strip Multiple power strips connected to the same electrical outlet The power supply diagnostic LED located on the back of the computer indicates different states of the power ...

Страница 117: ...y contain drivers for operating systems that are not on your computer Ensure that you are installing software appropriate for your operating system Many drivers such as the keyboard driver come with your Microsoft Windows operating system You may need to install drivers if you Upgrade your operating system Reinstall your operating system Connect or install a new device Identifying Drivers If you e...

Страница 118: ...d your Drivers and Utilities media provide approved drivers for Dell computers If you install drivers obtained from other sources your computer might not work correctly Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver use Windows Device Driver Rollback to replace the driver with the previously installed version Windows XP 1 Click Start ...

Страница 119: ... click Finish to restart the computer 4 When you see the Windows desktop reinsert the Drivers and Utilities media 5 At the Welcome Dell System Owner screen click Next NOTE The Drivers and Utilities media displays drivers only for hardware that came installed in your computer If you installed additional hardware the drivers for the new hardware might not be displayed by the Drivers and Utilities me...

Страница 120: ...driver appears click Next 8 Click Finish and restart your computer Windows Vista 1 Click the Windows Vista start button and right click Computer 2 Click Properties Device Manager NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to enter the Device Manager 3 Double click the type of device for which you a...

Страница 121: ...Support 2 Type hardware troubleshooter in the search field and press Enter to start the search 3 In the Fix a Problem section click Hardware Troubleshooter 4 In the Hardware Troubleshooter list select the option that best describes the problem and click Next to follow the remaining troubleshooting steps Windows Vista 1 Click the Windows Vista start button and click Help and Support 2 Type hardware...

Страница 122: ...roblem If you received an Operating System disc with your computer you can use it to restore your operating system However using the Operating System disc also deletes all data on the hard drive Use the disc only if System Restore did not resolve your operating system problem Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which allows you to re...

Страница 123: ...ntrol window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTICE Before you undo the last system restore save and close...

Страница 124: ...vers installed after you received your computer If possible back up the data before using these options Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system problem NOTE Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell PC Restore Windows XP or Dell Factory Image...

Страница 125: ...to its original operating state the screens that appear such as the End User License Agreement are the same ones that appeared the first time the computer was turned on 6 Click Next The System Restore screen appears and the computer restarts 7 After the computer restarts click OK Removing PC Restore NOTICE Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from...

Страница 126: ... added to the free space allocation on the hard drive 6 Right click Local Disk C in Windows Explorer click Properties and verify that the additional disk space is available as indicated by the increased value for Free Space 7 Click Finish to close the PC Restore Removal window and restart the computer Windows Vista Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press ...

Страница 127: ...ndows Device Driver Rollback on page 118 If Device Driver Rollback does not resolve the problem then use system restore to return your operating system to the operating state it was in before you installed the new device driver See Using Microsoft Windows System Restore on page 122 NOTICE Before performing the installation back up all data files on your primary hard drive For conventional hard dri...

Страница 128: ...so 1 Save and close any open files and exit any open programs 2 Insert the Operating System disc 3 Click Exit if the Install Windows message appears 4 Restart the computer When the DELL logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The ne...

Страница 129: ...e option to view information about your computer Processor Processor type Intel Core 2 Duo Intel Core 2 Quad Intel Core 2 Extreme dual and quad core processor Cache at least 1 MB FSB speed 1066 1333 MHz System Information System chipset NVIDIA nForce 650i SLI Northbridge C55 Southbridge MCP51 BIOS chip 8 MB NIC integrated network interface capable of 10 100 1000 communication ...

Страница 130: ...wo connector size 124 pins connector data width maximum 32 bits bus speed 33 MHz PCI Express SLOT2 connector one x1 connector size 36 pins connector data width maximum one PCI Express lane Bus throughput x1 slot bidirectional speed 2 5 Gbps PCI Express SLOT3 connector one x8 connector size 98 pins connector data width maximum 1 PCI Express lane PCI Express SLOT1 and SLOT4 connector two x16 connect...

Страница 131: ...2 keyboard mouse 6 pin mini DIN connector USB 4 pin USB 2 0 compliant connector S PDIF Toslink optical connector Systemboard Connectors IDE drive one 40 pin connector Serial ATA four 7 pin connectors Floppy drive one 34 pin connector Fan three 4 pin connectors PCI two 124 pin connectors PCI Express x1 one 36 pin connector PCI Express x8 one 98 pin connector PCI Express x16 two 164 pin connector ...

Страница 132: ...ical connection to the network Power supply diagnostic LED green light Indicates power availability for power supply off no light Indicates no power available for the power supply Activity light on integrated network adapter yellow blinking light Indicates activity on the network off no light Indicates no activity on the network Standby power light AUX_PWR on the system board Front panel LEDs seve...

Страница 133: ...ducts plugged into an electrical outlet power strip or other receptacle should not exceed 80 percent of the branch circuit rating Wattage 750 W Heat dissipation 750 W 2559 1 BTU hr NOTE Heat dissipation is calculated based upon the power supply rating Voltage see the safety instructions located in the Product Information Guide auto sensing power supply 90 V to 265 V at 50 60 Hz Backup battery 3 V ...

Страница 134: ...aximum vibration using a random vibration spectrum that simulates user environment Operating 0 9 GRMS Storage 1 3 GRMS Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 122 G Storage 163 G Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 0...

Страница 135: ... of online services available at Dell Support support dell com for help with installation and troubleshooting procedures See Online Services on page 136 for a more extensive list of Dell Support online 5 If the preceding steps have not resolved the problem see Contacting Dell on page 141 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with a...

Страница 136: ...for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com and click DellConnect Online Services You can learn about Dell products and services on the ...

Страница 137: ...mputers When you call AutoTech use your touch tone telephone to select the subjects that correspond to your questions For the telephone number to call for your region see Contacting Dell on page 141 Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts yo...

Страница 138: ...f the invoice and a letter describing the reason for the return 3 Include a copy of the Diagnostics Checklist see Diagnostics Checklist on page 140 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 95 4 Include any accessories that belong with the item s being returned power cables software floppy disks guides and so on if t...

Страница 139: ...ics Checklist see Diagnostics Checklist on page 140 If possible turn on your computer before you call Dell for assistance and call from a telephone at or near the computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available CAUT...

Страница 140: ...ion Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the system s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description of ...

Страница 141: ...support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate serv...

Страница 142: ...142 Getting Help ...

Страница 143: ...nges or modifications not expressly approved by Dell Inc could void your authority to operate this equipment These limits are designed to provide reasonable protection against harmful interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television recept...

Страница 144: ...Dell Way Round Rock TX 78682 USA 512 338 4400 NOTE For further regulatory information see your Product Information Guide Macrovision This product incorporates copy protection technology that is protected by U S and foreign patents including patent numbers 5 315 448 and 6 836 549 and other intellectual property rights The use of Macrovision s copy protection technology in the product must be author...

Страница 145: ...Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing NCQ and hot plug ALS ambient light sensor A feature that helps to control display brightness antivirus software A program designed to identify quarantine and or delete viruses from your computer ASF alert standards format A standard to d...

Страница 146: ...tput bus A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data unit used by your computer A byte is usually equal to 8 bits C C Celsius A temperature measurement scale where 0 is the freezing point and 100 is the boiling point of water cache A special high speed storage mechanism w...

Страница 147: ...ravel Remote in some systems In other systems this port allows you to transfer data between the computer and infrared compatible devices without using a cable connection Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the processor and memory or between the process...

Страница 148: ... network that are administered as a unit with common rules and procedures for use by a specific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such as a printer Many devices do not work proper...

Страница 149: ...t provides bidirectional data transmission ESD electrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot ...

Страница 150: ...or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface between the processor and RAM FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that ...

Страница 151: ...gahertz MHz gigahertz GHz or terahertz THz I iAMT Intel Active Management Technology Delivers more secure systems management capabilities regardless of whether the computer is turned on or off or the operating system is not responding IC integrated circuit A semiconductor wafer or chip on which thousands or millions of tiny electronic components are fabricated for use in computer audio and video e...

Страница 152: ...ame and access phone numbers for a fee K Kb kilobit A unit of data that equals 1024 bits A measurement of the capacity of memory integrated circuits KB kilobyte A unit of data that equals 1024 bytes but is often referred to as 1000 bytes key combination A command requiring you to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area netw...

Страница 153: ...s used as a synonym for RAM memory address A specific location where data is temporarily stored in RAM memory mapping The process by which the computer assigns memory addresses to physical locations at start up Devices and software can then identify information that the processor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz...

Страница 154: ...that stores data when the computer is turned off or loses its external power source NVRAM is used for maintaining computer configuration information such as date time and other system setup options that you can set O optical drive A drive that uses optical technology to read or write data from CDs DVDs or DVD RWs Example of optical drives include CD drives DVD drives CD RW drives and CD RW DVD com...

Страница 155: ...mpliant POST power on self test Diagnostics programs loaded automatically by the BIOS that perform basic tests on the major computer components such as memory hard drives and video If no problems are detected during POST the computer continues the start up processor A computer chip that interprets and executes program instructions Sometimes the processor is referred to as the CPU central processin...

Страница 156: ...d programs that cannot be deleted or written to by the computer ROM unlike RAM retains its contents after you shut down your computer Some programs essential to the operation of your computer reside in ROM RPM revolutions per minute The number of rotations that occur per minute Hard drive speed is often measured in rpm RTC real time clock Battery powered clock on the system board that keeps the da...

Страница 157: ...e A SIM card contains a microchip that encrypts voice and data transmissions SIM cards can be used in phones or portable computers smart card A card that is embedded with a processor and a memory chip Smart cards can be used to authenticate a user on computers equipped for smart cards S PDIF Sony Philips Digital Interface An audio transfer file format that allows the transfer of audio from one fil...

Страница 158: ...er hardware and the operating system System setup allows you to configure user selectable options in the BIOS such as date and time or system password Unless you understand what effect the settings have on the computer do not change the settings for this program T TAPI telephony application programming interface Enables Windows programs to operate with a wide variety of telephony devices including...

Страница 159: ...sheath around each pair of wires to protect against interference UXGA ultra extended graphics array A video standard for video cards and controllers that supports resolutions up to 1600 x 1200 V video controller The circuitry on a video card or on the system board in computers with an integrated video controller that provides the video capabilities in combination with the monitor for your computer...

Страница 160: ...an supply 66 W of power for 1 hour or 33 W for 2 hours wallpaper The background pattern or picture on the Windows desktop Change your wallpaper through the Windows Control Panel You can also scan in your favorite picture and make it wallpaper WLAN wireless local area network A series of interconnected computers that communicate with each other over the air waves using access points or wireless rou...

Страница 161: ... Zip format are called Zip files and usually have a filename extension of zip A special kind of zipped file is a self extracting file which has a filename extension of exe You can unzip a self extracting file by double clicking it Zip drive A high capacity floppy drive developed by Iomega Corporation that uses 3 5 inch removable disks called Zip disks Zip disks are slightly larger than regular flo...

Страница 162: ...162 Glossary ...

Страница 163: ...k 103 CMOS settings clearing 87 computer beep codes 90 crashes 106 107 restore to previous state 122 specifications 129 stops responding 106 conflicts software and hardware incompatibilities 95 121 connecting audio device 48 TV 48 contacting Dell 141 copying CDs general information 45 helpful tips 47 how to 45 copying DVDs general information 45 helpful tips 47 how to 45 D Dell contacting 141 Dell...

Страница 164: ...ng 43 E End User License Agreement 12 ergonomics information 12 error messages beep codes 90 problems 103 F Factory Image Restore 124 126 Files and Settings Transfer Wizard 29 Flex Bay drive Media Card Reader 18 H hard drive problems 103 hardware beep codes 90 conflicts 95 121 Dell Diagnostics 95 drives RAID configuration 67 Hardware Troubleshooter 95 121 hibernate mode 39 41 42 I IEEE 1394 proble...

Страница 165: ... to read 113 mouse problems 108 N network problems 109 O operating system media 127 reinstalling 16 Operating System CD 16 optical drive problems 102 P password clearing 85 jumper 85 PC Restore 124 phone numbers 141 playing CDs 43 playing DVDs 43 power button 18 hibernate mode 39 41 42 line conditioners options 40 options schemes 40 problems 110 protection devices sleep mode 42 standby mode 39 sur...

Страница 166: ...ork 109 optical drive 102 power 110 power light conditions 110 printer 110 program crashes 106 program stops responding 106 restore to previous state 122 scanner 111 screen hard to read 113 problems continued screen is blank 113 software 106 107 volume adjusting 112 Product Information Guide 12 R RAID configuring 67 RAID array creating 71 regulatory information 12 ResourceCD Dell Diagnostics 95 S ...

Страница 167: ...s 95 121 Dell Diagnostics 95 Hardware Troubleshooter 95 121 restore to previous state 122 TV connect to computer 35 37 connecting 48 U uninterruptible power supply See UPS UPS USB booting to devices 82 V volume adjusting 112 W warranty information 12 Windows Vista Factory Image Restore 124 hibernate mode 42 sleep mode 42 System Restore 122 Windows XP Device Driver Rollback 118 Files and Settings T...

Страница 168: ...168 Index ...

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