Entering the system Service Tag by using System Setup
If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.
1.
Turn on the system.
2.
Press F2 to enter System Setup.
3.
Click
Service Tag Settings
.
4.
Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct
Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5.
Click
Ok
.
6.
Import your new or existing iDRAC Enterprise license.
For more information, see the
Integrated Dell Remote Access Controller User's Guide
at
Dell.com/idracmanuals
.
Restoring the Service Tag by using the Easy Restore feature
By using the Easy Restore feature, you can restore your system’s Service Tag, license, UEFI configuration, and the system
configuration data after replacing the system board. All data is automatically backed up in a backup flash device. If BIOS detects a
new system board and the Service Tag in the backup flash device, BIOS prompts the user to restore the backup information.
1.
Turn on the system.
If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS displays the Service Tag,
the status of the license, and the
UEFI Diagnostics
version.
2.
Perform one of the following steps:
After the restore process is complete, BIOS prompts to restore the system configuration data.
3.
Perform one of the following steps:
•
Press
Y
to restore the system configuration data.
•
Press
N
to use the default configuration settings.
After the restore process is complete, the system restarts.
Trusted Platform Module
Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into
devices. A software can use a Trusted Platform Module to authenticate hardware devices. As each TPM chip has a unique and
secret RSA key burned in as it is produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. After the TPM is
installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM breaks the
cryptographic binding, and it cannot be re-installed or installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell
certified service technicians.
Installing the Trusted Platform Module
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
1.
Follow the safety guidelines listed in the Safety instructions section.
2.
Follow the procedure listed in the Before working inside your system section.
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