or a hard-disk drive in the bay before it
can continue.
Error reading PCMCIA
card
The computer cannot identify the PC
Card.
Reseat the card or try another PC Card that you know works.
Extended memory size
has changed
The amount of memory recorded in
NVRAM does not match the memory
installed in the computer.
Reboot the computer. If the error appears on the display again,
call Dell
for technical assistance.
Gate A20 failure
An installed memory module may be
loose.
Reseat the
memory module
in the upgrade socket. If the problem
persists, remove the memory module from the upgrade socket. If
the problem still persists,
call Dell
for technical assistance.
General failure
The operating system is unable to carry
out the command.
This message is usually followed by specific information
—
for
example,
Printer out of paper
. Respond by taking the
appropriate action.
Hard-disk drive
configuration error
The computer cannot identify the drive
type.
Turn off the computer, remove the drive, and boot the computer
from a bootable diskette. Then turn off the computer, reinstall the
drive, and reboot the computer. Run the
Hard-Disk Drive
tests in
the
Dell Diagnostics
.
Hard-disk drive
controller failure 0
The hard-disk drive does not respond to
commands from the computer.
Turn off the computer, remove the drive, and boot the computer
from a bootable diskette. Then turn off the computer again,
reinstall the drive, and reboot the computer. If the problem
persists, try another drive. Then run the
Hard-Disk Drive
tests in
the
Dell Diagnostics
.
Hard-disk drive
failure
The hard-disk drive does not respond to
commands from the computer.
Turn off the computer, remove the drive, and boot the computer
from a bootable diskette. Then turn off the computer again,
reinstall the drive, and reboot the computer. If the problem
persists, try another drive. Then run the
Hard-Disk Drive
tests in
the
Dell Diagnostics
.
Hard-disk drive read
failure
The hard-disk drive may be faulty.
Turn off the computer, remove the drive, and boot the computer
from a bootable diskette. Then turn off the computer again,
reinstall the drive, and reboot the computer. If the problem
persists, try another drive. Then run the
Hard-Disk Drive
tests in
the
Dell Diagnostics
.
Invalid configuration
information-please run
System Setup Program
The system configuration information
does not match the hardware
configuration. This message is most
likely to occur after a memory module is
installed.
Correct the appropriate options in the
System Setup
program.
Keyboard clock line
failure
A cable or connector may be loose, or
the keyboard may be faulty.
Run the
Keyboard Controller
test in the
Dell Diagnostics
.
Keyboard controller
failure
A cable or connector may be loose, or
the keyboard may be faulty.
Reboot the computer, and avoid touching the keyboard or the
mouse during the boot routine. If the problem persists, run the
Keyboard Controller
test in the
Dell Diagnostics
.
Keyboard data line
failure
A cable or connector may be loose, or
the keyboard may be faulty.
Run the
Keyboard Controller
test in the
Dell Diagnostics
.
Keyboard stuck key
failure
If an external keyboard or keypad is
being used, a cable or connector may be
loose or the keyboard may be faulty. If
the integrated keyboard is being used,
the keyboard may be faulty.
A key on the integrated keyboard or
external keyboard may have been
pressed while the computer was booting.
Run the
Stuck Key
test in the
Dell Diagnostics
.
Memory address line
failure at address,
read value expecting
value
An installed memory module may be
faulty or improperly seated.
Reseat the
memory module
in the upgrade socket. If the problem
persists, remove the memory module from the upgrade socket. If
the problem still persists,
call Dell
for technical assistance.
Memory allocation
error
The software you are attempting to run is
conflicting with the operating system,
another application program, or a utility.
Turn off the computer, wait 30 seconds, and then restart it. Try to
run the program again. If the problem persists, contact the
software company.
Memory data line
failure at address,
read value expecting
value
An installed memory module may be
faulty or improperly seated.
Reseat the
memory module
in the upgrade socket. If the problem
persists, remove the memory module from the upgrade socket. If
the problem still persists,
call Dell
for technical assistance.
Memory double word
logic failure at
address, read value
expecting value
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