The status of the replacement DIMM should read
Healthy
. If the status is still
Faulted
, wait a few minutes and refresh
PowerStore Manager. If the status does not change, ensure that the DIMM is correctly seated, or contact your service
provider.
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material
within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
1. Package the faulted part in the shipping box that contained the replacement part.
2. Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
3. For more information about returning customer-replaceable parts:
a. Open PowerStore Manager.
b. Click
Settings
on the upper right of the screen.
c. Click
General Support
.
d. Under
Drives, Power Supplies, and Other Parts
, click
Return Part
.
e. If your screen does not show the Return Part link, contact your service provider for instructions.
Replace an internal M.2 boot module
Take the following actions to remove the faulted internal M.2 boot module and install the replacement internal M.2 boot module
into the system.
The internal M.2 boot module are located within the node. You can access the internal M.2 boot module by removing the node
from the chassis and opening the top cover.
Identify a faulted internal M.2 boot module from PowerStore
Manager
Before you replace an internal M.2 boot module, ensure that you have identified its location within the system. Using
PowerStore Manager, you can identify and locate a faulted part.
Steps
1. From PowerStore Manager, select
Hardware
.
2. Select the appliance that includes the internal M.2 boot module that you need to replace.
3. On the
Components
card, under
Internal View
, expand the node that includes the internal M.2 boot module, and then
select the relevant
InternalM.2BootModule
.
Faulted parts appear in red in the image of the system, and report a status of
Faulted
in the
State
field.
Power down the node
Power down the node as described in
.
68
Base enclosure service procedures
