Restoring Your Operating System
269
Using the Operating System Media
Before you Begin
If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback. See "Determining Whether a Device Driver is the Source of a
Device Problem" on page 79. Then try Device Driver Rollback (see "Replacing
a Driver With a Previous Version of the Driver" on page 79).
If Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver (see "Using Microsoft
®
Windows
®
System
Restore" on page 265).
NOTICE:
Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
•
Dell™
Operating System
media
•
Dell
Drivers and Utilities
media
NOTE:
The Dell
Drivers and Utilities
media
contains drivers that were installed
during the assembly of the computer. Use the Dell
Drivers and Utilities
media to load
any required drivers. Depending on the region from which you ordered your
computer, or whether you requested the media, the Dell
Drivers and Utilities
media
and
Operating System
media may not ship with your computer.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
NOTICE:
The
Operating System
media provides options for reinstalling
Windows XP. The options can overwrite files and possibly affect programs that are
installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell
technical support representative instructs you to do so.
1
Save and close any open files and exit any open programs.
2
Insert the
Operating System
disc.
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