Troubleshooting
275
Diagnostic Lights for Laptop Computers
Typically laptop computers have keyboard status lights located above the
keyboard. S
ee the documentation shipped with your computer for more details.
During normal operation, the keyboard status lights display the current status
of certain features. If the computer malfunctions, you can use the status of
the lights to help identify the problem.
System Messages for Desktop Computers
NOTE:
If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
A
LERT
! P
REVIOUS
ATTEMPTS
AT
BOOTING
THIS
SYSTEM
HAVE
FAILED
AT
CHECKPOINT
[
NNNN
] . F
OR
HELP
IN
RESOLVING
THIS
PROBLEM
,
PLEASE
NOTE
THIS
CHECKPOINT
AND
CONTACT
D
ELL
T
ECHNICAL
S
UPPORT
—
The computer failed to
complete the boot routine three consecutive times for the same error (see "Contacting
Dell" on page 337 for assistance).
C M O S
CHECKSUM
ERROR
—
Possible motherboard failure or RTC battery low.
Replace the battery (see the documentation shipped with your computer or see
"Contacting Dell" on page 337 for assistance).
C P U
FAN
FAILURE
—
CPU fan failure. Replace the CPU fan (see the
Service Manual
for your computer).
H
ARD
-
DISK
READ
FAILURE
—
Possible HDD failure during HDD boot test (see
"Contacting Dell" on page 337 for assistance).
FOR MORE INFORMATION:
To learn more about the meaning of the
various diagnostic lights displayed, see the
Service Manual
for your
computer or search for the topic on the Dell Support website
support.dell.com
.
FOR MORE INFORMATION:
to learn more about the meaning of the
various keyboard status lights displayed, see the
Service Manual
for
your computer or search for the topic on the Dell Support website
support.dell.com
.
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