Troubleshooting
301
No Sound From Headphones
C
HECK
THE
HEADPHONE
CABLE
CONNECTION
—
Ensure that the headphone cable is
securely inserted into the headphone connector (
see the documentation shipped with
your computer
).
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted.
Touch Pad or Mouse Problems for Laptop Computers
C
HECK
THE
TOUCH
PAD
SETTINGS
—
1
Click
Start
→
Control Panel
→
Printers and Other Hardware
→
Mouse
.
2
Try adjusting the settings.
C
HECK
THE
MOUSE
CABLE
—
Shut down the computer. Disconnect the mouse cable,
check it for damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the computer.
T
O
VERIFY
THAT
THE
PROBLEM
IS
WITH
THE
MOUSE
,
CHECK
THE
TOUCH
PAD
—
1
Shut down the computer.
2
Disconnect the mouse.
3
Turn on the computer.
4
At the Windows
desktop, use the touch pad to move the cursor around,
select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
C
HECK
THE
SYSTEM
SETUP
PROGRAM
SETTINGS
—
Verify that the system setup
program lists the correct device for the pointing device option. (The computer
automatically recognizes a USB mouse without making any setting adjustments.) For
more information on using the system setup program, see "System Setup" on
page 307.
T
EST
THE
MOUSE
CONTROLLER
—
To test the mouse controller (which affects
pointer movement) and the operation of the touch pad or mouse buttons, run the
Mouse test in the
Poin
t
ing Devices
test group in the Dell Diagnostics (see "Running
the Dell Diagnostics" on page 281).
R
EINSTALL
THE
TOUCH
PAD
DRIVER
—
See "Installing Drivers for Media Drives" on
page 79.
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Страница 202: ...202 E mail ...
Страница 214: ...214 Multimedia ...
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Страница 264: ...264 Microsoft Windows XP Pro Remote Desktop ...
Страница 306: ...306 Troubleshooting ...
Страница 330: ...330 Ports ...
Страница 338: ...338 Getting Help ...