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Contents

contents

Checking replaceables

Replacing the DADF rubber pad

62 Managing your printer from the website

To access Embedded Web Service:

62 Checking the printer’s serial number

TROUBLESHOOTING

63 Tips for avoiding paper jams
63 Clearing document jams

Input misfeed

Exit misfeed

Roller misfeed

64 Clearing paper jams

In the paper feed area

In the multi-purpose tray

In the fuser unit area

In the paper exit area

In the optional tray

70 Understanding display messages
73 Solving other problems

Paper feeding

Printing problems

Printing quality problems

Copying problems

Scanning problems

Dell Scan Manager problems

Fax problems

Common PostScript problems

Common Windows problems

Common Linux problems

Common Macintosh problems

ORDERING SUPPLIES AND ACCESSORIES

83 Supplies
83 Accessories
83 How to purchase

INSTALLING ACCESSORIES

84 Precautions to take when installing accessories
84 Activating the added accessories in printer properties
84 Upgrading a memory module

Installing a memory module

85 Using the hard disk

Installing the hard disk

Printing with the optional hard disk

File policy

Deleting residual image data

SPECIFICATIONS

88 General specifications
89 Printer specifications
89 Scanner specifications
89 Copier specifications
90 Facsimile specifications

Содержание 2145 Color Laser

Страница 1: ...Dell 2145cn Multi Functional Printer User s Guide www dell com support dell com ...

Страница 2: ...lectricity by substantially reducing power consumption when not in use To save paper you can print on both sides of the paper double sided printing See Software section Expand your printer s capacity Your printer has an extra memory slot to expand their memory see Accessories on page 83 Zoran IPS Emulation compatible with PostScript 3 PS enables PS printing Zoran IPS Emulation compatible with Post...

Страница 3: ...fers the conventions of this guide FEATURES Dell 2145cn USB 2 0 USB Memory Interface Duplex Automatic Document Feeder DADF Hard Disk optional O Network Interface Enthernet 10 100 Base TX wired LAN Duplex 2 sided printing FAX CONVENTION DESCRIPTION EXAMPLE Bold Used for texts on the display or actual prints on the printer Start Note Used to provide additional information or detailed specification o...

Страница 4: ...talling accessories This user s guide also contains a Software section to provide you with information on how to print documents with your printer in various operating systems and how to use the included software utilities You can access the user s guide in other languages from the Manual folder on the printer software CD Printer Driver Help Provides you with help information on printer driver pro...

Страница 5: ... have misunderstood the operating instruction If you cannot resolve the conflict contact your sales or service representative for assistance 5 Unplug the printer from the AC wall socket and or telephone jack before cleaning Do not use liquid or aerosol cleaners Use only a damp cloth for cleaning 6 Do not place the printer on an unstable cart stand or table It may fall causing serious damage 7 Your...

Страница 6: ...nstructions Improper adjustment of other controls may result in damage and may require extensive work by a qualified service technician to restore the printer to normal operation 15 Avoid using this printer during a lightning storm There may be a remote risk of electric shock from lightning If possible unplug the AC power and telephone cord for the duration of the lightning storm 16 The Power cord...

Страница 7: ...inter s basic settings 20 Altitude adjustment 20 Changing the display language 20 Setting the date and time 20 Changing the clock mode 20 Changing the default mode 21 Setting sounds 21 Entering characters using the number keypad 21 Using the save modes 22 Setting print job timeout 22 Auto continue 22 Changing the font setting LOADING ORIGINALS AND PRINT MEDIA 23 23 Loading originals 23 On the scan...

Страница 8: ...n programs 37 Scanning by a network connection 37 Preparing for network scanning 38 Scanning to Email 39 Scanning to an FTP server 39 Scanning to an SMB server 39 Changing the settings for each scan job 39 Changing the default scan settings 39 printing scan confirmation report automatically 39 Setting up address book 39 Registering speed email numbers 40 Configuring group email numbers 40 Retrievi...

Страница 9: ...y 49 Setting up address book USING USB FLASH MEMORY 52 52 About USB memory 52 Plugging in a USB memory device 52 Scanning to a USB memory device 52 Scanning 53 Customizing scan to USB 53 Printing from a USB memory device 53 To print a document from a USB memory device 53 Backing up data 53 Backing up data 53 Restoring data 54 Managing USB memory 54 Deleting an image file 54 Formatting a USB memory...

Страница 10: ...ting quality problems 77 Copying problems 78 Scanning problems 78 Dell Scan Manager problems 78 Fax problems 79 Common PostScript problems 79 Common Windows problems 80 Common Linux problems 82 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 83 83 Supplies 83 Accessories 83 How to purchase INSTALLING ACCESSORIES 84 84 Precautions to take when installing accessories 84 Activating the ad...

Страница 11: ...Contents 11 contents APPENDIX 91 91 Dell Technical Support Policy 91 Contacting Dell 91 Warranty and Return Policy GLOSSARY 92 INDEX 96 ...

Страница 12: ... indicator 3 Control panel 14 Optional tray 2 4 Output support 15 Multi purpose tray paper width guides 5 Front cover 16 Toner cartridge 6 Front cover handle 17 Paper transfer belt 7 Multi purpose tray handle 18 Scanner lid 8 Multi purpose tray 19 Scanner lock switch 9 Tray 1 20 Scanner glass 10 Document input tray 21 Scan unit 11 Document output tray 1 USB port 7 Power switch 2 Network connector ...

Страница 13: ...ing the Status LED on page 14 16 Darkness Adjusts the document brightness for the current copy job see Darkness on page 31 17 Original Type Selects the document type for the current copy job See Original type on page 31 18 ID Copy You can copy both sides of an ID card e g driver s license to a single side of paper see ID card copying on page 32 19 Reduce Enlarge Makes a copy smaller or larger than...

Страница 14: ...printer is receiving data from the computer When the green LED blinks rapidly the printer is printing data On The printer is powered on and can be used Red Blinking A minor error has occurred and the printer is waiting for the error to be cleared Check the display message and solve the problem referring to Understanding display messages on page 70 The toner cartridge is low Order a new toner cartr...

Страница 15: ...e menus can be accessed by pressing Menu Refer to the following diagram Some menus may not appear in the display depending on options or models If so it is not applicable to your printer System Setup Machine Setup Machine ID Machine Fax No Date Time Clock Mode Form Menu Select Form Language Default Mode Power Save Scan PWR Save Timeout Job Timeout Altitude Adj Auto Continue Import Setting Export S...

Страница 16: ...allows you to set up printer s other options from your computer desktop Firmware Update Utility This program helps you to update printer s firmware SetIP Use this program to set your printer s TCP IP addresses a Allows you to edit a scanned image in many ways using a powerful image editor and to send the image by email You can also open another image editor program like Adobe Photoshop from SmarTh...

Страница 17: ...he toner cartridge 5 Load paper see Loading paper on page 27 6 Ensure that all the cables are connected to the printer 7 Turn the printer on PRINTING A DEMO PAGE Print a demo page to ensure that the printer is operating correctly To print a demo page In Ready mode press and hold the OK button for about 2 seconds SETTING UP THE NETWORK You need to set up the network protocols on the printer to use ...

Страница 18: ...UIREMENTS Before you begin ensure that your system meets the following requirements Microsoft Windows Your printer supports the following Windows operating systems Macintosh Contact the network administrator if you are not sure how to configure You can also set up the network settings through the network administration programs Embedded Web Service Web server embedded on your network print server ...

Страница 19: ...t click Update to refresh the list or select Add TCP IP Port to add your printer to the network To add the printer to the network enter the port name and the IP address for the printer To verify your printer s IP address or the MAC address print a Network Configuration page see Printing reports on page 55 To find a shared network printer UNC Path select Shared Printer UNC and enter the shared name...

Страница 20: ...t right arrow to move the cursor under the digit you want to correct and enter a new number 5 To select AM or PM for 12 hour format press the or button or any number button When the cursor is not under the AM or PM indicator pressing the or button immediately moves the cursor to the indicator You can change the clock mode to 24 hour format e g 01 00 PM as 13 00 For details see the next section 6 P...

Страница 21: ...r you want Press the button until the correct letter appears on the display For example to enter the letter O press 6 labeled with MNO Each time you press 6 the display shows a different letter M N O m n o and finally 6 You can enter special characters such as space plus sign and etc For details see the below section 2 To enter additional letters repeat step 1 If the next letter is printed on the ...

Страница 22: ... the option to set the printer to continue printing or not in case the paper size you have set and the paper within the tray mismatches 1 Press Menu until System Setup appears on the bottom line of the display and press OK 2 Press OK when Machine Setup appears 3 Press the left right arrow until Auto Continue appears and press OK 4 Press the left right arrow until the binding option you want appear...

Страница 23: ...m2 20 lb bond for one job When you use the DADF Do not load paper smaller than 148 x 148 mm 5 8 x 5 8 inches or larger than 216 x 356 mm 8 5 x 14 inches Do not attempt to load the following types of paper carbon paper or carbon backed paper coated paper onion skin or thin paper wrinkled or creased paper curled or rolled paper torn paper Remove all staples and paper clips before loading Ensure that...

Страница 24: ...ty When you choose print materials consider the following The type size and weight of the print media for your printer are described later in this section Desired outcome The print media you choose should be appropriate for your project Brightness Some print media are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the print media affects how crisp t...

Страница 25: ... mm 5 5 x 8 5 inches A6 105 x 148 mm 4 13 x 5 82 inches Envelope Envelope Monarch 98 x 191 mm 3 87 x 7 5 inches 75 to 105 g m2 20 to 28 lb bond 10 sheets of 75 g m2 20 lb bond in the multi purpose tray Envelope 6 3 4 92 x 165 mm 3 62 x 6 5 inches Envelope No 10 105 x 241 mm 4 12 x 9 5 inches Envelope No 9 98 x 225 mm 3 87 x 8 87 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope C5 162 x ...

Страница 26: ...e with the printer s fusing temperature for 0 1 second Check your printer s specification to view the fusing temperature See Printer specifications on page 89 The extra flaps and strips might cause wrinkling creasing or jams and may even damage the fuser For the best print quality position margins no closer than 15 mm from the edges of the envelope Avoid printing over the area where the envelope s...

Страница 27: ... a maximum of 250 sheets of 75 g m2 20 lb bond plain paper You can purchase an optional tray and attach it below the standard tray to load an additional 500 sheets of paper see Accessories on page 83 Preprinted paper Letterhead must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature for 0 1 second Check y...

Страница 28: ... print media Print media should be loaded face down with the top edge going into the multi purpose tray first and be placed in the center of the tray Always load only the specified print media to avoid paper jams and print quality problems see Selecting print media on page 24 Flatten any curl on postcards envelopes and labels before loading them into the multi purpose tray 1 Hold the handle of mul...

Страница 29: ...ld the extension For A4 or Legal sized paper Pull out the output support to the location indicated A4 LGL as shown and unfold the extension Depending on the media type you are using keep the following loading guidelines Envelopes Flap side down and with the stamp area on the top left side Labels Print side up and top short edge entering the printer first Preprinted paper Design side up with the to...

Страница 30: ...ess the left right arrow until Paper Setup appears and press OK 3 Press OK when Paper Size appears 4 Press the left right arrow until the paper tray you want appears and press OK 5 Press the left right arrow until the paper size you are using appears and press OK 6 Press Back to return to the upper level 7 Press the left right arrow until Paper Type appears and press OK 8 Press the left right arro...

Страница 31: ...l Darkness If you have an original containing faint markings and dark images you can adjust the brightness to make a copy that is easier to read To adjust the darkness of copies press Darkness Each time you press the button the following modes are available Lightest Works well with darker print Light Works well with dark print Normal Works well with standard typed or printed originals Dark Works w...

Страница 32: ...ress Start 5 Open the scanner lid and turn the original over 6 Press Color Start to begin color copying Or press Black Start to begin black and white copying USING SPECIAL COPY FEATURES You can use the following copy features Collation You can set the printer to sort the copy job For example if you make 2 copies of a 3 page original one complete 3 page document will print followed by a second comp...

Страница 33: ...re removes the background color and can be helpful when copying an original containing color in the background such as a newspaper or a catalog 1 Press Copy 2 Load originals face up into the DADF or place a single original face down on the scanner glass For details about loading an original see Loading originals on page 23 3 Press Menu until Copy Feature appears on the bottom line of the display a...

Страница 34: ... to begin copying 7 Press Stop Clear to return to Ready mode Gray enhance copying When you copy the original in gray scale use this feature for the better quality of copy output This feature is only for the copy in gray scale 1 Press Copy 2 Load originals face up into the DADF or place a single original face down on the scanner glass For details about loading an original see Loading originals on p...

Страница 35: ... line of the display and press OK 2 Press OK when Machine Setup appears 3 Press the left right arrow until Timeout appears and press OK 4 Press the left right arrow until the time setting you want appears Selecting Off means that the printer does not restore the default settings until you press Black Start or Color Start to begin copying or Stop Clear to cancel 5 Press OK to save your selection 6 ...

Страница 36: ...omputer must be connect by USB cable or by network Also with the offered Dell Scan Manager program scanned documents can be opened with the program you have setup previously Such as Microsoft Paint Email SmarThru Office OCR can be added to application program See Setting scan information in Dell Scan Manager on page 36 Scanned images can be saved as BMP JEPG TIFF PDF files Setting scan information...

Страница 37: ...o email from the control panel 7 Click Apply Register authorized network users 1 Enter your printer s IP address as the URL in a browser and click Go to access the web site of your printer 2 Click Machine Settings 3 Select Network Authentication on the General Setup of User Authentication web page 4 Click Apply and OK 5 Select the Authentication Type that you prefer 6 Configure the values for each...

Страница 38: ...10 Enter the Share name of the server 11 Check the box next to Anonymous if you want to permit unauthorized persons to access the SMB server This box is unchecked by default 12 Enter the login name and password 13 Enter the domain name of the SMB server 14 Enter the Scan File Folder under shared folder for storing the scanned image 15 Click Apply Scanning to Email You can scan and send an image as...

Страница 39: ...lect TIFF or PDF you can select to scan multiple pages Depending on the selected scan type this option may not appear To customize the settings before starting a scan job 1 Press Scan Email 2 Press Menu until Scan Feature appears on the bottom line of the display and press OK 3 Press the left right arrow until the scan type you want appears and press OK 4 Press the left right arrow until the scan ...

Страница 40: ...the first digit button s and then hold down the last digit button You can also search through memory for an entry by pressing Address Book See Searching address book for an entry on page 40 Group email numbers To use a group email entry you need to search for and select it from memory When you are prompted to enter a destination address while sending an email press Address Book See Searching addre...

Страница 41: ... right arrow until the binding option you want appears Off Scans in Normal mode 2 Side Scans both sides of the original 2 1Side ROT2 Scans both sides of the original and prints each one on a separate sheet but the information on the back side of the printout is rotated 180 3 Press OK to save your selection If the mode is enabled the Duplex button is backlit X Y X Y X Y ...

Страница 42: ...print job is waiting in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start menu 2 For Windows 2000 select Settings and then Printers For Windows XP 2003 select Printers and Faxes For Windows Vista 2008 select Control Panel Hardware and Sound Printers 3 Double click the Dell 2145cn Color Laser MFP icon 4 From the Document menu sel...

Страница 43: ...s You can select the default contrast mode to fax your originals lighter or darker 1 Press Fax 2 Press Menu and then OK when Fax Feature appears on the bottom line of the display 3 Press OK when Darkness appears 4 Press the left right arrow until the option you want appears and press OK 5 Press Stop Clear to return to Ready mode It is recommended that you use traditional analog phone services PSTN...

Страница 44: ...e is no answer when you send a fax the printer automatically redials the number every three minutes up to seven times according to the factory default settings When the display shows Retry Redial press OK to redial the number without waiting To cancel the automatic redialing press Stop Clear To change the time interval between redials and the number of redial attempts See Receiving options on page...

Страница 45: ...untry Distinctive Ring is a telephone company service which enables an user to use a single telephone line to answer several different telephone numbers The particular number someone uses to call you is identified by different ringing patterns which consist of various combinations of long and short ringing sounds This feature is often used by answering services who answer telephones for many diffe...

Страница 46: ...ing an original see Loading originals on page 23 3 Adjust the document resolution and darkness to suit your fax needs See Adjusting the document settings on page 43 4 Press Menu until Fax Feature appears on the bottom line of the display and press OK 5 Press the left right arrow until Multi Send appears and press OK 6 Enter the number of the first receiving fax printer and press OK You can use spe...

Страница 47: ...43 4 Press Menu until Fax Feature appears on the bottom line of the display and press OK 5 Press the left right arrow until Priority Send appears and press OK 6 Enter the number of the receiving printer You can use speed buttons speed dial numbers or group dial numbers For details see Setting up address book on page 49 7 Press OK to confirm the number 8 Enter the job name you want and press OK The...

Страница 48: ...press OK 6 If necessary repeat steps 4 through 5 7 Press Stop Clear to return to Ready mode Sending options Receiving options OPTION DESCRIPTION Redial Times You can specify the number of redial attempts If you enter 0 the printer will not redial Redial Term Your printer can automatically redial a remote fax printer if it was busy You can set an interval between attempts Prefix Dial You can set a ...

Страница 49: ...ant and press OK Rcv Start Code This code allows you to initiate fax reception from an extension phone plugged into the EXT socket on the back of the printer If you pick up the extension phone and hear fax tones enter the code It is preset to 9 at the factory Auto Reduction When receiving a fax containing pages as long as or longer than the paper loaded in the paper tray the printer can reduce the...

Страница 50: ...ress Book until New Edit appears on the bottom line of the display and press OK 3 Press the left right arrow until Group Dial appears and press OK 4 Enter a group dial number between 0 and 199 and press OK 5 Enter a speed dial number and press OK 6 Press OK when speed dial information appears correctly 7 Press OK when Yes appears 8 Repeat steps 5 and 6 to include other speed dial numbers into the ...

Страница 51: ... Book Select Search ID to search for an entry by the first few letters of the name 4 Press the left right arrow until the name you want appears and press OK Or enter the first letters and press OK Press the left right arrow until the name you want appears and press OK 5 Press OK 6 Press OK when Yes appears to confirm the deletion 7 Press Stop Clear to return to Ready mode Printing Address Book 1 Y...

Страница 52: ...authorized USB memory device with an A plug type connector Use only a metal shielded USB memory device Insert a USB memory device into the USB connector on the front of your printer SCANNING TO A USB MEMORY DEVICE You can scan a document and save the scanned image onto a USB memory device There are two ways of doing this you can scan to the device using the default settings or you can customize yo...

Страница 53: ...SB Print Your printer automatically detects the device and reads data stored on it 2 Press the left right arrow until the folder or file you want appears and press OK If you see D in the front of a folder name there are one or more files or folders in the selected folder 3 If you selected a file skip to the next step If you selected a folder press the left right arrow until the file you want appea...

Страница 54: ...e USB memory device into the USB connector on your printer 2 Press Scan Email 3 Press OK when Scan to USB appears on the bottom line of the display 4 Press the left right arrow until File Manage appears and press OK 5 Press the left right arrow until Format appears and press OK 6 Press OK when Yes appears to confirm your selection 7 Press Stop Clear to return to Ready mode Viewing the USB memory s...

Страница 55: ... selectable options You may print this list to confirm your changes after changing settings Supplies Info This list shows the current status of consumables in your printer Address Book This list shows all of the fax numbers and email addresses currently stored in the printer s memory Send Report This report shows the fax number the number of pages the elapsed time of the job the communication mode...

Страница 56: ...rinter to cool down 2 Using the handle completely open the front cover Before clearing the memory ensure that all fax jobs have been completed or you will lose those jobs Some menus may not appear in the display depending on options or models If so it is not applicable to your printer OPTIONS DESCRIPTION All Settings Clears all of the data stored in memory and resets all of your settings to the fa...

Страница 57: ...7 Reinstall all the compartments into the printer and close the front cover 8 Plug in the power cord and turn the printer on When you open the front cover be careful not to touch the underneath of the control panel the lower part of the fuser unit The temperature of the fuser unit might be high and could damage your skin When you open the front cover and work inside the printer it is highly recomm...

Страница 58: ...equire The actual number may also be different depending on the print density of the pages you print on and the number of pages may be affected by operating environment printing interval media type and media size If you print a lot of graphics you may need to change the cartridge more often Redistributing toner When a toner is low faded or light areas may appear It is possible that colored images ...

Страница 59: ...open the front cover When you open the front cover be careful not to touch the underneath of the control panel the lower part of the fuser unit The temperature of the fuser unit might be high and could damage your skin When you open the front cover and work inside the printer it is highly recommend that you remove the paper transfer belt first Because the work you do could contaminate the paper tr...

Страница 60: ... and press OK 6 Now the Toner Empty message does not appear but the Replace Toner message will remain for reminding you that the new cartridge needs to be installed for quality When you open the front cover be careful not to touch the underneath of the control panel the lower part of the fuser unit The temperature of the fuser unit might be high and could damage your skin When you open the front c...

Страница 61: ...ase handle to release the paper transfer belt Holding the handle on the paper transfer belt lift it out of the printer 4 Take a new paper transfer belt out of its package 5 Holding the handle on the new paper transfer belt align it with the slots on the inside of the front cover 6 Lower the paper transfer belt until it is parallel with the front cover and firmly seated 7 Close the front cover firm...

Страница 62: ...roblem with paper pickup or when its specified yield is reached 1 Open the DADF cover 2 Remove the DADF rubber pad from the DADF as shown 3 Insert a new DADF rubber pad into place 4 Close the DADF cover MANAGING YOUR PRINTER FROM THE WEBSITE If you have connected your printer to a network and set up TCP IP network parameters correctly you can manage the printer via Dell s Embedded Web Service an E...

Страница 63: ...er capacity mark on the inside of the tray Do not remove paper from the tray while your printer is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media see Setting the paper size and type on page 30 Ensure that the recommended side of the print media is facing up in the tray or facing ...

Страница 64: ...In the fuser unit area on page 67 Paper Jam 1 Open Close Door Inside the printer See In the paper feed area on page 65 see In the fuser unit area on page 67 Paper Jam 2 Check Inside Inside the printer or in the fuser area See In the paper feed area on page 65 see In the fuser unit area on page 67 Reverse Jam 0 Check Inside In the fuser area or in the cover of reverse unit area See In the paper fee...

Страница 65: ...ling it straight out as shown below 6 To replace the tray lower the rear edge align it with the slot and slide it into the printer 7 Open the front cover and close it The printer will resume printing Do not touch the green surface the OPC drum or the front of each toner cartridge with your hands or any other material Use the handle on each cartridge in order to avoid touching this area Be careful ...

Страница 66: ...if there is any resistance removing the paper stop pulling and go to step 8 7 Using the handle completely open the front cover 8 Remove the jammed paper by pulling in the direction shown To avoid tearing the paper pull it out gently and slowly 9 Close the front cover firmly The printer will resume printing Do not touch the green surface the OPC drum or the front of each toner cartridge with your h...

Страница 67: ... of the fuser unit and carefully take the jammed paper out of the printer 5 Press down the paper jam lever to fasten the fusing part 6 Close the inner cover 7 Lowering down the scan unit gently and slowly until it is completely closed Ensure that it is securely latched Be careful not to pinch your fingers Do not touch the fuser inside the inner cover It is hot and could cause burns The fuser s ope...

Страница 68: ... the jammed paper out of the printer If there is any resistance removing the paper or difficulty picking up jammed paper stop pulling and turn the release knob to the direction as shown to remove the misfed paper 4 Close the cover of reverse unit 5 Lowering down the scan unit gently and slowly until it is completely closed Ensure that it is securely latched Be careful not to pinch your fingers If ...

Страница 69: ...se the tray from the printer 2 If you see the jammed paper remove the paper from the printer by gently pulling it straight out as shown below 3 Slide the tray back into the printer 4 Open the front cover 5 Pull the jammed paper out in the direction shown To avoid tearing the paper pull it out gently and slowly 6 Close the front cover firmly The printer will resume printing If the front cover is no...

Страница 70: ...ion The printer is adjusting the color registration Wait a few minutes Authentication Failure The ID or password you entered is incorrect Enter the correct ID or password Cancel W Yes X Your printer s memory has become full while trying to store an original into memory To cancel the fax job press the OK button to accept Yes If you want to send those pages that have been successfully stored press t...

Страница 71: ... a speed dial number or dial a number manually using the number keypad MESSAGE MEANING SUGGESTED SOLUTIONS Install xxx The corresponding part of the printer is not installed Install the part into your printer Invalid xxx The color part of the printer is not for your printer Install the a Dell genuine part designed for your printer Install Toner T The color toner cartridge is not installed Install ...

Страница 72: ...ailure must be completely re done Remove Paper in Rear Cover Paper has jammed in the paper rear cover area Clear the jam see In the paper exit area on page 68 MESSAGE MEANING SUGGESTED SOLUTIONS Refilled Toner T The toner cartridge you have installed is not genuine or refilled The print quality may get poor if the refilled toner cartridge is installed since its characteristics may significantly di...

Страница 73: ...a Please Wait This message appears when there is a change in the system setting or when you back up a data Do not turn the power off when this message is showing Changes may not be saved and datas can be lost MESSAGE MEANING SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Paper is jammed during printing Clear the paper jam see Tips for avoiding paper jams on page 63 Paper sticks together Ensure ...

Страница 74: ...elects print materials from the wrong paper source The paper source selection in the printer properties may be incorrect For many software applications the paper source selection is found under the Thin Paper tab within the printer properties Select the correct paper source See the printer driver help screen A print job is extremely slow The job may be very complex Reduce the complexity of the pag...

Страница 75: ...on See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning The surface of the LSU part inside the printer may be dirty See Cleaning the inside on page 56 CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS Toner specks The paper may not meet specifications for example the paper is too moist or too rough See Selecting print m...

Страница 76: ...til necessary so that the paper does not absorb too much moisture If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or the printer p...

Страница 77: ...SUGGESTED SOLUTIONS A A AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc An unknown image repetitively appears on a next few sheets or loose toner light print or contamination occurs Your printer is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging You can set this option through Start Programs DELL DELL Printers y...

Страница 78: ... printer is properly connected and the power is on Then restart your computer The USB cable may be improperly connected or the power may be off CONDITION SUGGESTED SOLUTIONS I cannot use the Dell Scan Manager Check your operating system Supporting operating systems are Windows 2000 XP 2003 2008 Vista CONDITION SUGGESTED SOLUTIONS The printer is not working there is no display and the buttons are n...

Страница 79: ...educe the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Ensure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the printer The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional...

Страница 80: ...ck This is a known bug in Ghostscript until GNU Ghostscript version 7 05 when the base color space of the document is indexed color space and it is converted through CIE color space Because Postscript uses CIE color space for Color Matching System you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7 06 or later You can find recent Ghostscript versions at www ghostscr...

Страница 81: ...tion of the current job or should press Release port button if you are sure that the present port s owner is not functioning properly CONDITION SUGGESTED SOLUTIONS The printer does not scan Check if a document is loaded into the printer Check if your printer is connected to the computer Ensure if it is connected properly if I O error is reported while scanning Check if the port is not busy Since f...

Страница 82: ...ions It will take longer to print when you print a PDF file as an image The document has printed but the print job has not disappeared from the spooler in Mac OS 10 3 2 Update your Mac OS to OS 10 3 3 or higher Some letters are not displayed normally during the Cover page printing This problem is caused because Mac OS cannot create the font during the Cover page printing English alphabet and numbe...

Страница 83: ... continuous colored cartridge yield 5 000 standard pages Yellow Magenta Cyan R717J Black P587K Cyan K757K Magenta M803K Yellow Paper transfer belt Approx 50 000 When the transfer belt has worn out with abrasion you need to change it By this time you may be notified with the transfer belt related message on the display U265J When purchasing new print cartridges or other supplies these must be purch...

Страница 84: ...es of the printer driver in order to use it 1 Install the driver see Installing the software on page 19 2 Click the Windows Start menu For Windows 2000 select Settings Printers For Windows XP 2003 select Printers and Faxes For Windows Vista 2008 select Control Panel Hardware and Sound Printers 3 Select the your printer s driver and right click to open Properties For PS driver select PS driver and ...

Страница 85: ...d of the computer You can also use various print features such as storing a job in the hard disk proofing a job and printing private documents Installing the hard disk For order information see Accessories on page 83 Review the precautions on page 84 1 Turn the printer off and unplug all cables from the printer 2 Release the screws and remove the rear cover 3 Open the control board cover Release t...

Страница 86: ...ess the left right arrow until the user s name and file name you want appear and press OK 5 If the select file is a confidential print job enter the specified 4 digit password Press the left right arrow to enter the first digit and press OK The cursor automatically moves to the next digit position Enter the 2nd 3rd and 4th digit in the same way 6 When Print appears press OK If you enter the incorr...

Страница 87: ...ss OK 3 Press the left right arrow until the form you want appears and press OK Off Prints in normal mode Single Form Prints all page using the first form Double Form Prints the front page using the first form and the back page using the second form 4 Press Back to return to the upper menu level 5 Press the left right arrow until Select Form appears and press OK 6 Press OK when 1st Form appears 7 ...

Страница 88: ...mode Less than 18 W Power off mode 0 W Noise Levela Ready mode Less than 32 dBA Printing mode Less than 53 dBA Copying mode Less than 54 dBA Default time to power save mode from ready mode 20 Minutes Boot up time Less than 49 seconds The boot up time will be longer if data volume is a lot in the HDD Operating environment Temperature 15 to 32 5 C 59 to 90 5 F Humidity 20 to 80 RH Display 16 charact...

Страница 89: ...rnet 10 100 Base TX embedded type ITEM DESCRIPTION Compatibility TWAIN standard WIA standard Scanning method Color CCD Resolutiona a Due to the applications for scanning the maximum resolution might differ TWAIN standard WIA standard Optical Up to 600 x 1 200 dpi Enhanced Up to 4 800 x 4 800 dpi Scan to USB 100 200 300 dpi Scan to E mail 100 200 300 dpi Scan to PC 75 150 200 300 600 dpi Network Sc...

Страница 90: ...IG JPEG Modem speed 33 6 Kbps Transmission speed Up to 3 seconds pagea a Standard resolution MMR JBIG Maximum modem speed Phase C by ITU T No 1 chart Memory Tx ECM Maximum document length 356 mm Resolution Color 200 x 200 dpi Black Standard Up to 203 x 98 dpi Fine Up to 203 x 196 dpi Super Fine Up to 300 x 300 dpi Receiving only Memory 4 MB Approx 200 pages Halftone 256 levels ...

Страница 91: ...port at support dell com Select your region on the WELCOME TO DELL SUPPORT page and fill in the requested details to access help tools and information You can contact Dell electronically using the following addresses World Wide Web www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countrie...

Страница 92: ... A Duplex Automatic Document Feeder DADF is a mechanism that will automatically feed and flip over an original sheet of paper so that the printer can scan on both sides of the paper Default The value or setting that is in effect when taking a printer out of its box state reset or initialized DHCP A Dynamic Host Configuration Protocol DHCP is a client server networking protocol A DHCP server provid...

Страница 93: ... 1284 B refers to a specific connector type on the end of the parallel cable that attaches to the peripheral for example a printer Intranet A private network that uses Internet Protocols network connectivity and possibly the public telecommunication system to securely share part of an organization s information or operations with its employees Sometimes the term refers only to the most visible ser...

Страница 94: ...O for communications OSI offers a standard modular approach to network design that divides the required set of complex functions into manageable self contained functional layers The layers are from top to bottom Application Presentation Session Transport Network Data Link and Physical PABX A private automatic branch exchange PABX is an automatic telephone switching system within a private enterpri...

Страница 95: ... An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is serve...

Страница 96: ...t 43 Fax mode receiving mode 45 fax number set 43 faxing default settings change 49 delayed faxes 46 fax setup 48 forwarding faxes 47 Multiple Send faxes 46 priority faxes 47 receiving faxes 44 sending faxes 44 Forwarding 47 G Group dial numbers set 50 H hard disk installing 85 use 86 I ID card special copy 32 installing accessories hard disk 85 J jam clearing paper from the tray1 65 tips for avoi...

Страница 97: ...ridge 59 replacing toner cartridge 60 reports print 55 ringer 21 S scan power save mode 22 scanner glass cleaning 58 loading documents 23 scanning default setting change 39 to email 38 to FTP server 39 to SMB server 39 USB flash memory 52 secure receiving mode 46 sending a fax automatically 44 setting font 22 sounds set 21 speaker sound 21 speaker volume 21 special copy features 32 speed buttons s...

Страница 98: ...Dell logo are trademarks of Dell Inc PCL and PCL 6 are trademarks of Hewlett Packard Company Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation PostScript 3 is a trademark of Adobe System Inc UFST and MicroType are registered trademarks of Monotype Imaging Inc TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc All other ...

Страница 99: ...Software section ...

Страница 100: ...CED PRINTING Printing Multiple Pages on One Sheet of Paper N Up Printing 10 Printing Posters 11 Printing Booklets 11 Printing on Both Sides of Paper 12 Printing a Reduced or Enlarged Document 12 Fitting Your Document to a Selected Paper Size 12 Using Watermarks 13 Using an Existing Watermark 13 Creating a Watermark 13 Editing a Watermark 13 Deleting a Watermark 13 Using Overlays 14 What is an Over...

Страница 101: ...7 Using SmarThru Office 17 Scanning Process with TWAIN enabled Software 19 Scanning Using the WIA Driver 19 Windows XP 19 Windows Vista 19 Chapter 7 USING OTHER SOFTWARE Using the Dell Toner Management System 20 Printer Status Monitor 20 Printer Settings Utility 20 Dell Toner Re order application 21 Fireware Update Utility 21 Chapter 8 USING YOUR PRINTER IN LINUX Getting Started 22 Installing the ...

Страница 102: ...inting from Applications 27 Printing Files 27 Scanning a Document 28 Using the Image Manager 29 Chapter 9 USING YOUR PRINTER WITH A MACINTOSH Installing Software 30 Uninstalling software 30 Setting Up the Printer 31 For a Network connected Macintosh 31 For a USB connected 31 Printing 32 Printing a Document 32 Changing Printer Settings 32 Printing Multiple Pages on One Sheet of Paper 33 Scanning 34...

Страница 103: ...cable If your printer is attached to a network skip this step and go to Installing Software for Network Printing on page 6 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the upper right corner of the window to close the window or click Cancel Typical Installation This is recommended f...

Страница 104: ...ck Finish NOTE After setup is complete if your printer driver does not work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation You can choose individual components to install 1 Ensure that the printer is connected to your computer and powered on 2 Insert the Drivers and Utilities CD into your computer s optical drive The CD should automatically ru...

Страница 105: ...onnect your printer to a network you must first configure the TCP IP settings for the printer After you have assigned and verified the TCP IP settings you are ready to install the software on each computer on the network You can install the printer software using the typical or custom method Typical Installation This is recommended for most users All components necessary for printer operations wil...

Страница 106: ...l and set this option unactivated For other operating system refer to its on line guide 6 Click Finish NOTE After setup is complete if your printer driver does not work properly reinstall the printer driver See Reinstalling Printer Software on page 9 Custom Installation You can choose individual components to install and set a specific IP address 1 Ensure that the printer is connected to your netw...

Страница 107: ...ol Panel and start windows firewall and set this option unactivated For other operating system refer to its on line guide TIP If you want to set a specific IP address on a specific network printer click the Set IP Address button The Set IP Address window appears Do as follows a Select a printer to be set with a specific IP address from the list b Configure an IP address subnet mask and gateway for...

Страница 108: ... want to connect the printer at this time click Next and No on the following screen Then the installation will start and a test page will not be printed at the end of the installation The reinstallation window that appears in this User s Guide may differ depending on the printer and interface in use 5 Select the components you want to reinstall and click Next If you installed the printer software ...

Страница 109: ...eneral steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using See the User s Guide of your software application for the exact printing procedure 1 Open the document you want to print 2 Select Print from the File menu The Print window is displayed It may look slightly different depending on yo...

Страница 110: ...rresponding Windows User s Guide or online help 1 Click the Windows Start button 2 Select Printers and Faxes 3 Select your printer driver icon 4 Right click on the printer driver icon and select Printing Preferences 5 Change the settings on each tab click OK Layout Tab The Layout tab provides options to adjust how the document appears on the printed page The Layout Options includes Multiple Pages ...

Страница 111: ...ity printout If not print quality may not be acheived as you want Thin Paper Less than 19 lb 70 g m2 thin paper Thick Paper 24 lb to 32 lb 90 120 g m2 thick paper Bond Paper When you use the bond paper select this option Cotton Paper 20 lb to 24 lb 75 90 g m2 cotton paper such as Gilbert 25 and Gilbert 100 Archive Paper When you need to keep print out for a long period time such as archives select...

Страница 112: ...er about how to image the text in your document Select the appropriate setting according to the status of your document This feature is available only when you use the PCL 6 printer driver Download as Outline When this option is selected the driver will download any TrueType fonts that are used in your document not already stored resident on your printer If after printing a document you find that ...

Страница 113: ...inted output will appear very different from what it looks like on the screen This feature is available only when you use the PCL 6 printer driver Save as Form for Overlay Select Save as Form for Overlay to save the document as a form file C FORMOVER FOM Once this option is selected the printer driver requires the file name and the destination path each time you print If you want to preset the fil...

Страница 114: ...em from the Favorites drop down list The printer is now set to print according to the Favorites setting you selected To delete a Favorites item select it from the list and click Delete You can also restore the printer driver s default settings by selecting Printer Default from the list Using Help Your printer has a help screen that can be activated by clicking the Help button in the printer proper...

Страница 115: ...g Overlays Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be reduced in size and arranged in the order you specify You can print up to 16 pages on one sheet 1 To change the print settings from your software application access printer properties See Printing a Doc...

Страница 116: ...t easier to pasting the sheets together 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This printer feature allows you to print your document on both sides of the paper and arranges the pages so that the paper can be folded in half after printing to pr...

Страница 117: ...it you should complete the printing job manually The printer prints every other page of the document first After printing the first side of your job the Printing Tip window appears Follow the on screen instructions to complete the printing job Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 Printing a Reduced or Enlarged Document You can change the size of a page s content to appear larger or smaller...

Страница 118: ... message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or grayscale level from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When you have finished editing click OK an...

Страница 119: ...ar ABC Regards WORLD BEST Using a Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document you want to print 2 To change the print settings from your software application access printer properties See Printing a Document on page 4 3 Click the Other Options tab 4 Select the desired overlay from the ...

Страница 120: ...s applications will override settings you specify in the printer driver Change all print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder The following procedure is for Windows XP For oth...

Страница 121: ... Drivers and Utilities CD Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Share this printer box 6 Fill in the Shared Name field and then click OK Setting Up a Client Computer 1 Right click the Windows Start button and select Explore 2 Select My Network Places and t...

Страница 122: ...nced dpi Smarthru Office The supplied Drivers and Utilities CD provides you with SmarThru Office SmarThru Office offers you convenient features to use with your machine Starting SmarThru Office Follow the steps below to start SmarThru Office 1 Ensure that your printer and computer are turned on and properly connected to each other 2 Once you have installed SmarThru Office you will see the SmarThru...

Страница 123: ... Paper Source 4 Scan To Allows you to customize settings for File Name and location to send scanned data Fax You can send emails while working on SmarThru Office NOTE You need an email client program such as Outlook Express to send email in SmarThru Office Procedure for sending email may differ depending on email client program you are using 1 Select File Send to Send By Fax 2 Send Fax window open...

Страница 124: ...only on Windows XP Vista with USB port Windows XP 1 Load the document s face up into the DADF OR Place a single document face down on the document glass 2 From the Start menu on your desktop window select Settings Control Panel and then Scanners and Cameras 3 Double click your scanner driver icon The Scanner and Camera Wizard launches 4 Choose your scanning preferences and click Preview to see how...

Страница 125: ...us Monitor Printing Status The Printer Status Monitor displays the current status of the printer Toner Level You can view the level of toner remaining in the toner cartridge Order Supplies Click to order replacement toner cartridges online User s Guide Allows you to view the User s Guide Printer Settings Utility When you install the Dell software the Printer Settings Utility is automatically insta...

Страница 126: ...ick Start Programs DELL DELL Printers your printer driver name Dell 2145cn MFP Toner Reorder 2 The Dell 2145cn MFP Toner Reorder window opens Fireware Update Utility You can printer Firmware Update Utility 1 Click Start Programs DELL DELL Printers your printer driver name Firmware Update Utility The Firmware Update Utility window opens Follow the on screen istructions to complete the firmware upda...

Страница 127: ...dditional components that might be necessary for the Unified Linux Driver software all required packages will be carried onto your system and installed automatically this is possible on a wide set of the most popular Linux clones Installing the Unified Linux Driver Installing the Unified Linux Driver 1 Ensure that you connect your machine to your computer Turn both the computer and the machine on ...

Страница 128: ...you wan to uninstall the driver follow the installation instruction above but type root localhost Linux uninstall sh on the terminal screen Uninstalling the Unified Linux Driver 1 When the Administrator Login window appears type in root in the Login field and enter the system password NOTE You must log in as a super user root to uninstall the printer software If you are not a super user ask your s...

Страница 129: ... Unified Linux driver the Unified Linux Driver Configurator icon will automatically be created on your desktop Opening the Unified Driver Configurator 1 Double click Unified Driver Configurator on the desktop You can also click the Startup Menu icon and select Dell Unified Driver and then Unified Driver Configurator 2 Press each button on the Modules pane to switch to the corresponding configurati...

Страница 130: ...to view and change the printer properties For details see page 26 Shows all of the installed printer Switches to Printer configuration Shows the status model name and URI of your printer Classes Tab The Classes tab shows a list of available printer classes Refresh Renews the classes list Add Class Allows you to add a new printer class Remove Class Removes the selected printer class Scanners Config...

Страница 131: ...ners I O ports are being chosen by scanner drivers automatically so proper settings are applied by default Switches to ports configuration Shows the port type device connected to the port and status Shows all of the available ports Configuring Printer Properties Using the properties window provided by the Printers configuration you can change the various properties for your machine as a printer 1 ...

Страница 132: ...ages files such as color options image size or image position Device allows you to set the print resolution paper source and destination 5 Click Apply to apply the changes and close the Properties window 6 Click OK in the LPR GUI window to start printing 7 The Printing window appears allowing you to monitor the status of your print job To abort the current job click Cancel Printing Files You can p...

Страница 133: ... Preview in the Scanner Properties window Click your scanner The document is scanned and the image preview appears in the Preview Pane 7 Change the scan options in the Image Quality and Scan Area sections Image Quality allows you to select the color composition and the scan resolution for the image Scan Area allows you to select the page size The Advanced button enables you to set the page size ma...

Страница 134: ...o delete from the Job Type drop down list 2 Click Delete The setting is deleted from the list Using the Image Manager The Image Manager application provides you with menu commands and tools to edit your scanned image Use these tools to edit the image You can use the following tools to edit the image For further details about the Image Manager application refer to the onscreen help Tools Function S...

Страница 135: ... the MAC_Installer folder 5 Double click the Installer OS X icon 6 Enter the password and click OK 7 The Dell Installer window opens Click Continue 8 Select Easy Install and click Install Easy Install is recommended for most users All components necessary for printer operations will be installed If you select Custom Install you can choose individual components to install 9 The message which warns ...

Страница 136: ...n Printer Model and your printer name in Model Name For MAC OS 10 4 if Auto Select does not work properly select Dell in Print Using and your printer name in Model For MAC OS 10 5 if Auto Select does not work properly select Select a driver to use and your printer name in Print Using Your machine appears on the Printer List and is set as the default printer 6 Click Add For a USB connected 1 Follow...

Страница 137: ... to print 6 Click Print when you finish setting the options Mac OS 10 5 Make sure that your printer is selected Changing Printer Settings You can use advanced printing features when using your printer From your Macintosh application select Print from the File menu The printer name which appears in the printer properties window may differ depending on the printer in use Except for the name the comp...

Страница 138: ... the paper loaded in the tray from which you want to print This will let you get the best quality printout If you load a different type of print material select the corresponding paper type Mac OS 10 5 Mac OS 10 5 Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 From your Maci...

Страница 139: ...he USB cable and reconnect it If the problem persists please refer to the Image Capture s help 4 Set the scan options on this program 5 Scan and save your scanned image NOTE For more information about using Image Capture please refer to the Image Capture s help If you want to scan via the DADF use TWAIN comliant softwares You can also scan using TWAIN compliant softwares such as Adobe Photoshop Sc...

Страница 140: ...cintosh driver install 30 31 uninstall 30 printing 32 scanning 34 setting up the printer 31 MFP driver install Linux 22 N n up printing Macintosh 33 Windows 10 O orientation print Windows 5 overlay create 14 delete 14 print 14 P Paper properties set 6 paper size set 6 paper source set Windows 6 poster print 11 PostScript driver installing 15 print document 4 fit to page 12 from Macintosh 32 from W...

Страница 141: ...vorites 9 resolution Windows 7 software install Macintosh 30 31 system requirements Macintosh 30 31 uninstall Macintosh 30 status monitor use 20 T TWAIN scan 19 U uninstall software Macintosh 30 uninstalling MFP driver Linux 23 Using 13 W watermark create 13 delete 13 edit 13 print 13 WIA scan 19 ...

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