Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
difficulty in extracting the cartridge from each slot.
Re-insert the magazine after inspection.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If all previous steps fail, contact
Servo Motor Error Types
C0
Motor Error
Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
for PowerVault 124T firmware updates.
If all previous steps fail, contact
C1
Motor SW Error
C2
Motor HW Error
C3
Motor Seg Error
C4
Motor Position Error
C5
Motor Direction Error
C6
Motor Runaway Error
C7
Motor Corrupt
C8
Motor Acceleration Error
C9
Motor Sense Noise
CA
Motor Seek Error
CB
Motor Skipped Step
CC
Motor Stalled
CD
Motor Jammed
CE
Motor Translation Pin
Jammed Error
CF
Motor Asynchronous Stop
Magazine Hardware Error Types
D0
Magazine Eject Failed
Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Remove and re-insert the magazine. Verify that the magazine slides freely
in and out of the magazine bay.
Verify that the magazine clicks and locks in place when fully inserted.
Power cycle the autoloader and retry the operation.
If all previous steps fail, contact
D1
Magazine Present Sensor
Bad
D2
Magazine Cam Position
Sensor Bad
Insure that the autoloader is resting on a solid flat surface, or mounted
level in a rack unit.
Remove and re-insert the magazine. Verify that the magazine slides freely
in and out of the magazine bay.
Verify that the magazine clicks and locks in place when fully inserted.
Power cycle the autoloader and run the Magazine Test from the Operator
Control Panel.
D3
Magazine Sensor 1 Bad
D4
Magazine Sensor 2 Bad