Troubleshooting
Chapter 8
Troubleshooting
This chapter outlines some problems that may occur during installation operation and
some possible solutions to them.
If you follow the suggested troubleshooting steps and the EtherPath still does not function properly, please
contact your dealer for further advice.
Hardware Problems
Before anything else, check that all cables used are wired correctly and properly connected.
If connecting to a 9 pin PC port, a crossover (null modem) cable is required.
P1
:
All the EtherPath’s LEDs are off.
S1:
Check the power supply or power connection.
P2:
When using 10Base-T cabling, the EtherPath unit does not work.
S2:
Check the Hub’s link LED for the port to which theEtherPath is connected. If it is off, make sure the
network cable between the EtherPath and hub is in good condition. You may only use one of the LAN
connections at a time. Make sure the Hub supports 10BaseT or 100BaseT. Sometimes it helps to
move the network cable to a different hub port or power cycle the hub (especially when using smart
hubs or Ethernet switches).
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