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Troubleshooting
English
Troubleshooting
Before making an inquiry or a request for repair, please check the following.
If the problem persists, contact the place of purchase.
In the event of malfunction during operation
If the indicator lamps light up abnormally, or become inoperable, due to a lightning strike etc., unplug the power supply, wait at
least 5 seconds then re-insert the power supply plug and turn the unit on again.
Not a problem
This case is not a problem.
Check
Please check again before requesting repairs.
Sounds can be heard
Phenomenon
Check points
Catching sound during Humidifying
operation
• A catching sound may be generated when the Humidifying operation starts/
stops.
Gurgling sound during Humidifying
operation
• A gurgling sound may be generated when water is supplied from the water
tank to the humidifying tray.
Sizzling or rumbling sounds during
Humidifying operation
• These sounds are generated when the humidifying fi lter unit rotates during
the Humidifying operation.
If the sounds are an issue, move the unit to a different location.
Creaking sound during Humidifying
operation
• Is the humidifying tray or humidifying fi lter unit dirty?
¼
A sound may be generated when there is a buildup of water scales on
the humidifying tray or humidifying fi lter unit. Clean these parts.
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Page 29, 30
Splashing sound during Humidifying
operation
• This is the sound of water splashing onto the humidifying fi lter.
Hissing sound during operation
• A hissing sound is generated when there is streamer discharge during
streamer operation. The sound may lessen or change in tone depending on
the operating conditions, however, this does not indicate a defect.
If the sounds are an issue, move the unit to a different location.
Snapping/buzzing sound during
operation
• Is the streamer unit securely installed?
¼
Insert the streamer unit as far as it will go.
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Page 32
• Is there any dust, etc. on the streamer unit?
¼
Clean it.
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Page 32
Whistling and fl uttering sound during
operation
• Is there a buildup of dust on the pre-fi lter?
¼
Clean this part.
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Page 27
• Is the dust collection fi lter clogged up?
¼
Depending on usage conditions, the dust collection fi lter may become
clogged up, shortening its service life.
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Page 5
Replace the dust collection fi lter.
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Page 33
• Has the deodorising fi lter been removed from the bag?
¼
Remove it from the bag and re-attach it properly.
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Page 13, 14
Operating sound is loud
• Is the dust collection fi lter properly attached?
¼
If it is not properly attached, operating sounds may become louder.
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Page 14
