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Installing the InformaCast Enabled Paging Adapter

Identifying and Testing a Device when Using InformaCast 4.0 or Later

Operations Guide

931767B

CyberData Corporation

2.8 Identifying and Testing a Device when Using
InformaCast 4.0 or Later

This section describes the basic process for identifying and testing the CyberData device when
using Singlewire's InformaCast software version 4.0 or later.

Note

If you have questions or need help, please consult your InformaCast documentation and or
contact the CyberData support team.

Note

CyberData's support is limited to IP endpoint functionality when used with an InformaCast
system.

To add the InformaCast Enabled Paging Adapter to the InformaCast server:

1. Click

Edit IP Speakers

on the

Main Screen

of the

Singlewire Informacast Server Web

Interface

Figure 2-35. Main Screen of the Singlewire InformaCast Server Web Interface

Edit IP Speakers

Содержание 011233

Страница 1: ...ormaCast Enabled Paging Adapter Operations Guide Part 011280C Document Part 931767B for Firmware Version 20 1 0 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 The IP Endpoint Comp...

Страница 2: ...ght to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject...

Страница 3: ...ates Section 1 2 Product Features Updates Section 1 4 Compliance Updates Table 1 1 Product Specifications Updates Figure 2 17 SSL Configuration Page Updates Figure 2 18 SSL Configuration Page Updates...

Страница 4: ...at is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the...

Страница 5: ...the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manu...

Страница 6: ...Cat 5 TIA EIA 568 B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabits per Second NTP Network Time Protocol PBX Private Branch Exchange...

Страница 7: ...aCast Enabled Paging Adapter Web Page Navigation 15 2 5 2 Using the Toggle Help Button 16 2 5 3 Log in to the Configuration GUI 18 2 5 4 Configure the Device Parameters 22 2 5 5 Configure the Network...

Страница 8: ...ber on the label should begin with 2802 Figure 1 1 Model Number Label InformaCast Enabled Paging Adapter 011280C 021508 www cyberdata net This device complies with part 15 of the FCC Rules Operation i...

Страница 9: ...messages Supports delayed pages with call buffering Support for security code to prevent unwanted SIP calls Can receive pages directly from Poly phones as well as other devices that can send standard...

Страница 10: ...1 a law G 711 law G 722 and G 729 Network Security TLS including mutual authentication 1 2 and SRTP Operating Range Temperature 40o C to 55o C 40o F to 131o F Humidity 5 95 non condensing Storage Temp...

Страница 11: ...nable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and u...

Страница 12: ...abled Paging Adapter includes the parts in Table 2 2 Quantity Part Name Illustration 1 InformaCast Enabled Paging Adapter 1 Installation Quick Reference Guide 1 Mounting Template located on the last p...

Страница 13: ...Enabled Paging Adapter is normally installed as part of a paging system InformaCast Enabled Paging Adapter Back View Music Source Line In RCA 8K Analog Amplifier RCA HiZ Lineout 10k Ohm 2v PP Analog...

Страница 14: ...2 3 2 Line In This RCA 10K Ohm Hi Z input connection allows you to connect the device to The RCA line out 10K Ohm Hi Z of an external audio amplifier The level of this input can be controlled by the...

Страница 15: ...ers every time an audio file is played out of the local line out or 600 Ohm output the relay will close thereby enabling amplifiers with a remote turn on capability to become active Table 2 1 Page Por...

Страница 16: ...e InformaCast Enabled Paging Adapter Operations Guide 931767B CyberData Corporation 9 2 3 5 Removable Interface Connector Figure 2 3 shows the interface connector that is removable on the InformaCast...

Страница 17: ...assis ground on the back of the unit See Figure 2 4 Figure 2 4 Connecting to the Power Source Chassis ground Chassis Ground PoE Non PoE with 48 VDC Power Supply Non Poe For Non PoE connect the Informa...

Страница 18: ...Enabled Paging Adapter Operations Guide 931767B CyberData Corporation 11 2 3 7 Connect to the Network Plug one end of a standard Ethernet cable into the InformaCast Enabled Paging Adapter Ethernet po...

Страница 19: ...tus LED and the GREEN Paging LED both blink at a rate of 10 times per second during the initial network setup The round GREEN BLUE Status LED on the front of the InformaCast Enabled Paging Adapter com...

Страница 20: ...tion 13 2 4 Announcing the IP Address To announce the IP address for the InformaCast Enabled Paging Adapter briefly press and then quickly release the RTFM switch See Figure 2 7 Note The IP address an...

Страница 21: ...s for access are shown in Table 2 3 To restore these parameters to the factory default settings 1 Press and hold the RTFM switch until the status and paging lights come on 2 Continue to press the swit...

Страница 22: ...gation buttons that you will see on every InformaCast Enabled Paging Adapter web page Table 2 4 Web Page Navigation Web Page Item Description Link to the Home page Link to the Device page Link to the...

Страница 23: ...the settings on the webpage To use the Toggle Help button do the following 1 Click on the Toggle Help button that is on the UI webpage See Figure 2 9 and Figure 2 10 Figure 2 9 Toggle Help Button 2 Yo...

Страница 24: ...s Guide 931767B CyberData Corporation 17 3 Move the mouse pointer to hover over the question mark and a short description of the web page item will appear See Figure 2 11 Figure 2 11 Short Description...

Страница 25: ...unit ships in DHCP mode To get to the Home page use the discovery utility to scan for the device on the network and open your browser from there Note To work with the InformaCast Enabled Paging Adapt...

Страница 26: ...Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 19 Figure 2 12 Home Page v20 1 0 280200001 v20 1 0 v20 1 0...

Страница 27: ...ows the current subnet mask address Default Gateway Shows the current default gateway address DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address SI...

Страница 28: ...s Configure the audio parameters Click on the Audiofiles button and see Section 2 5 10 Configure the Audio Parameters for instructions Configure the event parameters Click on the Events button and see...

Страница 29: ...Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 22 2 5 4 Configure the Device Parameters 1 Click on the Device button to open the Device page See Fi...

Страница 30: ...ca Toronto See https en wikipedia org wiki List_of_tz_database_time_zones for a full list of valid strings Current Time Displays the current time InformaCast Settings InformaCast Address Use this fiel...

Страница 31: ...zone before prompting the caller to press 1 through 9 to send a stored message or press 0 to page Note The user must press the key after entering the zone Require Security Code When selected the user...

Страница 32: ...ide 931767B CyberData Corporation 25 2 5 5 Configure the Network Parameters Configuring the network parameters enables your network to recognize the InformaCast Enabled Paging Adapter and communicate...

Страница 33: ...d decimal notation Subnet Mask Enter the Subnet Mask in dotted decimal notation Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation DNS Server 1 Enter the primary DNS Ser...

Страница 34: ...ess Change the default address to the correct IP address for your system The Subnet Mask The Default Gateway Note You must click on the Save button and then the Reboot button for the changes to take e...

Страница 35: ...ault Settings Operations Guide 931767B CyberData Corporation 28 2 5 6 Configure the SIP Parameters The SIP parameters enable the InformaCast Enabled Paging Adapter to contact and register with the SIP...

Страница 36: ...lephony It is required for use in clustered Cisco Unified Communications Manager topologies Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qua...

Страница 37: ...red the device will send all SIP messages to this IP address When an FQDN is configured the device will run DNS NAPTR SRV and A queries on the FQDN to resolve an IP address to which it will send all S...

Страница 38: ...device will run DNS NAPTR SRV and A queries on the FQDN to resolve an IP address to which it will send all SIP messages for the Nightringer extension This field can accept entries of up to 255 charac...

Страница 39: ...eceive RTP packets on different ports If set to false the device will track the address port that is sending RTP packets during a SIP call If the address port changes mid stream the device will disreg...

Страница 40: ...b Select No to keep the InformaCast Enabled Paging Adapter registered when you reboot it 6 In the Register Expiration field enter the number of seconds the InformaCast Enabled Paging Adapter registrat...

Страница 41: ...set the device to dial out to a single endpoint To do this do the following 1 On the SIP page Figure 2 16 make sure that the Register with a SIP Server parameter is not selected 2 Type the IP address...

Страница 42: ...g Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 35 2 5 7 Configure the SSL Parameters 1 Click SSL menu button to open the SSL page Figure 2 17 and Figure...

Страница 43: ...Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 36 Figure 2 18 SSL Configuration Page...

Страница 44: ...sed by the device during SIP transactions Restore the device s default sip client certificate This will remove any user uploaded sip client certificates Server CAs and Trusted CAs are unaffected Optio...

Страница 45: ...utton to test a TLS connection to a remote server using the autoprovisioning client key and password This will attempt to make a socket connection to the configured test server and port and report the...

Страница 46: ...Default Settings Operations Guide 931767B CyberData Corporation 39 2 5 7 1 Certificate Info Window The Certificate Info Window provides details of the certificate This window appears after clicking o...

Страница 47: ...B CyberData Corporation 40 2 5 7 2 Remove Server Certificate Window The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates This w...

Страница 48: ...r local multicast routers allowing the group traffic traversal from the source The Multicast Configuration page allows the device to join up to 10 paging zones for receiving ulaw alaw G722 or G729 RTP...

Страница 49: ...rmaCast Enabled Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 42 1 Click on the Multicast button to open the Multicast page See Figure 2 21 Figure...

Страница 50: ...to be even values The webpage will enforce this restriction Name Assign a descriptive name for this multicast group 25 character limit Buffer Device will buffer up to four minutes of audio and then p...

Страница 51: ...ode pages are supported by the SIP Paging Adapter Polycom phones use the same multicast IP address and port number for both PTT and Group Paging multicasts Make sure to note the Polycom multicast IP a...

Страница 52: ...the box to Enable Multicast Operation on the Multicast Page 3 Choose a priority group and enter the Polycom IP address and port number into the Priority Address and Port fields on the Multicast Page...

Страница 53: ...ging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 46 2 5 9 Configure the Fault Detection Parameters 1 Click on the Fault button to open the Fault page Se...

Страница 54: ...Out Extension field to specify the extension the device will call Dial Out Extension Specify the extension the device will call when fault detection is triggered Enter up to 64 alphanumeric characters...

Страница 55: ...CyberData Corporation 48 2 5 10 Configure the Audio Parameters Click on the Audiofiles button to open the Audiofiles page See Figure 2 23 The Audiofiles page is used to add custom audio to the board U...

Страница 56: ...Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 49 Figure 2 24 Audiofiles Page...

Страница 57: ...Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 50 Figure 2 25 Audiofiles Page...

Страница 58: ...a phone keypad Stored Message 7 corresponds to the message played after pressing 7 on a phone keypad Stored Message 8 corresponds to the message played after pressing 8 on a phone keypad Stored Messag...

Страница 59: ...in the audio menu played to the caller 24 character limit Page Corresponds to the word Page used in the audio menu played to the caller 24 character limit Play Stored Message Corresponds to the words...

Страница 60: ...e following formats RIFF little endian data WAVE audio Microsoft PCM 16 bit mono 8000 Hz Note These audio format restrictions are enforced by the webpage You can use the free utility Audacity to conve...

Страница 61: ...Installing the InformaCast Enabled Paging Adapter Restore the Factory Default Settings Operations Guide 931767B CyberData Corporation 54 Figure 2 27 Audacity 2...

Страница 62: ...ore the Factory Default Settings Operations Guide 931767B CyberData Corporation 55 When you export an audio file with Audacity save the output as WAV Microsoft signed 16 bit PCM Figure 2 28 WAV Micros...

Страница 63: ...ions Guide 931767B CyberData Corporation 56 2 5 11 Configure the Event Parameters Click on the Events button to open the Events page Figure 2 29 The Events page specifies a remote server that can be u...

Страница 64: ...er extension always rings upon an incoming SIP call and it is not possible to alter this behavior Enable Power On Events When selected the device will report when it boots Enable Fault Events When sel...

Страница 65: ...eboot button if you are specifying a server Click on the Toggle Help button to see a short description of some of the web page items First click on the Toggle Help button and you will see a question m...

Страница 66: ...8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event POWERON event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 199 Content Type appli...

Страница 67: ...e_engine HTTP 1 1 Host 10 0 3 79 User Agent CyberData 1 0 0 Content Length 234 Content Type application x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device M...

Страница 68: ...ion x www form urlencoded xml version 1 0 encoding ISO 8859 1 cyberdata NAME CyberData VoIP Device MAC 0020f70015b6 event RELAY_DEACTIVATED event cyberdata POST xmlparse_engine HTTP 1 1 Host 10 0 3 79...

Страница 69: ...ng can be used to automatically configure your device The autoprovisioning file is an xml file with the device configuration Values found in this file will override values stored in on board memory No...

Страница 70: ...oning server Leave this field blank to disable authentication Password The password used to authenticate with an autoprovisioning server Leave this field blank to disable authentication Autoprovisioni...

Страница 71: ...utoprovisioning file The device looks for DHCP options in the following order 1 Option 43 a FQDN or an IP address to an http server 2 Option 72 an IP address to an http server 3 Option 150 an IP addre...

Страница 72: ...oning file the device will step through up to twenty additional AutoprovFile entries and try to download these files from the same server When the device finds a filename with the string macaddress it...

Страница 73: ...It will try to download http example com audio0020f7123456 5 It will try to download http example com device xml The device is reconfigured every time it downloads a new file so if two files configur...

Страница 74: ...l treat it as a subdirectory For example The autoprovisioning server is set to https www example com The autoprovisioning filename is set to cyberdata On boot the device will try to download https www...

Страница 75: ...the firmware version has not changed The FirmwareFile name can contain path elements i e path to firmware 10 3 0 uImage device_file_name The device also supports product strings for downloading firmw...

Страница 76: ...ion0 204 DialoutExtension0 SIPSettings sip_0020f7020002 xml SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword DialoutExtension0 555 DialoutExtension0 SIPSettings On boot Devic...

Страница 77: ...n0 204 DialoutExtension0 SIPSettings 0020f7020002 xml MiscSettings AutoprovFile common_settings xml AutoprovFile MiscSettings SIPSettings SIPUserID 500 SIPUserID SIPAuthPassword ext500 SIPAuthPassword...

Страница 78: ...ointer to sip_common xml From the common file a pointer to the device specific sip_ macaddress xml Autoprovisioned Audio Files Audio files are stored in non volatile memory and an autoprovisioned audi...

Страница 79: ...code 10 text authoritative log facility local7 subnet 10 0 0 0 netmask 255 0 0 0 max lease time 3600 default lease time 3600 option routers 10 0 0 1 option subnet mask 255 0 0 0 option domain name vo...

Страница 80: ...ng steps 1 On the Autoprovisioning page click on the Get Autoprovisioning Template button 2 You will see a window prompting you to save a configuration file xml to a location on your computer Figure 2...

Страница 81: ...oducts 011230 2 Unzip the firmware version file This file may contain the following Firmware file Release notes Autoprovisioning template 3 Log in to the Home page as instructed in Section 2 5 3 Log i...

Страница 82: ...mplete you will see the words Upload finished under Status Messages 9 At this point you will see the progress of the upload s post processing in the Upload Post Processing bar Note Do not reboot the d...

Страница 83: ...gate to the location of the firmware file that you want to upload Click on the Upload button to automatically upload the selected firmware and reboot the system Note This button only appears after the...

Страница 84: ...ation 77 2 6 1 Reboot the InformaCast Enabled Paging Adapter To reboot a InformaCast Enabled Paging Adapter log in to the web page as instructed in Section 2 5 3 Log in to the Configuration GUI 1 Clic...

Страница 85: ...er admin password admin auth no challenge quiet O dev null no check certificate https 10 10 1 247 command post data request terminate Test Relay wget user admin password admin auth no challenge quiet...

Страница 86: ...Singlewire s InformaCast software version 4 0 or later Note If you have questions or need help please consult your InformaCast documentation and or contact the CyberData support team Note CyberData s...

Страница 87: ...e when Using InformaCast 4 0 or Later Operations Guide 931767B CyberData Corporation 80 2 On the IP Speaker Configuration page InformaCast will indicate that it has detected new speakers Click View Fi...

Страница 88: ...dentifying and Testing a Device when Using InformaCast 4 0 or Later Operations Guide 931767B CyberData Corporation 81 3 The IP Speaker Configuration page will show four newly detected speakers Click T...

Страница 89: ...to return to the IP Configuration page Figure 2 38 Test IP Speaker Page Note When viewing the device s status page via Informacast Informacast links to the wrong port and path Informacast expects our...

Страница 90: ...Identifying and Testing a Device when Using InformaCast 4 0 or Later Operations Guide 931767B CyberData Corporation 83 8 On the IP Speaker Configuration page Click Add to add a speaker to the Informa...

Страница 91: ...or Later Operations Guide 931767B CyberData Corporation 84 9 On the Add IP Speaker page Fill out appropriate fields and click Add Figure 2 40 Add IP Speaker Page Your device is now registered to the...

Страница 92: ...at contains the files to be uploaded For example in tftpd l s tftpboot your_directory_name A 2 In a Windows Environment You can find several options online for setting up a Windows TFTP server This ex...

Страница 93: ...questions for your product click on the FAQs tab at the following webpage https www cyberdata net products 011280 B 2 Documentation The documentation for this product is released in an English languag...

Страница 94: ...bsite http support cyberdata net The Support Form initiates a ticket which CyberData uses for tracking customer requests Most importantly the Support Form tells us which PBX system and software versio...

Страница 95: ...on door sensor 35 intrusion sensor 35 configuration page configurable parameters 23 26 connecting the SIP paging adapter 7 connector removable 9 contact information 87 contact information for CyberDat...

Страница 96: ...dressing default IP addressing setting 14 L lease SIP server expiration time 30 31 33 lengthy pages 44 line input specifications 3 line output specifications 3 line in 7 line out 7 link light 12 Linux...

Страница 97: ...figuration page 28 SIP configuration parameters outbound proxy 30 31 registration and expiration SIP server lease 30 31 unregister on reboot 30 user ID SIP 29 SIP registration 29 SIP remote SIP port 3...

Страница 98: ...Operations Guide 931767B CyberData Corporation 91 wget free unix utility 78 Windows setting up a TFTP server on 85...

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