OM_CLS_-_EN_2-0
57
CLS
Advance
Troubleshooting
Error code
Description/Cause
Category
Remedy/hints
By whom
0xC09F
Coin was rejected as validator
misses coin to be rejected
Info
• Insert coin again
• Cleaning, contact service
• Customer
• Service
0xC0A0
Accepted coin has not reached
hopper yet
Info
0xC0C0
Coin was rejected due to
measurement timeout
If reported continuously, coin
validator arm seems to be in
wrong position
Info
• Insert coin again
• Open lid
(cf. Chap. "7.2
Opening and closing the CLS
lid", p. 48)
and bring coin
validator arm into correct
position
• Customer
• Attendant possessing
the key for the upper
lock
0xC0C1
Coin was rejected due to
measurement lever failure
Info
Insert coin again
Customer
0xC0C2
Coin was rejected due to
unknown shape
Info
Insert coin again
Customer
0xC0C3
Coin was rejected due to
unknown trigger
Info
Insert coin again
Customer
0xC0C4
Coin was rejected due to
oversized shape
Info
Insert coin again
Customer
0xC0C5
Coin was rejected due to under-
sized shape
Info
Insert coin again
Customer
0xC0C6
Coins were rejected as they
had lain one upon the other and
thus could not be detected
Info
Insert coins again
Customer
0xC0C7
Coin was rejected due to wrong
diameter and measurement
timing
Info
Insert coin again
Customer
0xC0C8
Coin/foreign object detected but
rejected (not programmed)
Info
0xFCnn
Communication error between
coin validator and main PCB
Critical
Connection failure, contact
service
Service
0xFE00–0F
For internal diagnostics only
Info
0xFEF0
Configuration data block upload
successful
Info
0xFEF1
Configuration data block upload
not successful
Critical
Configuration failure, contact
service
Service
0xFEF2
Coins (accepted) lay close
together in measurement field
Info
0xFEF3
Coins (detected but not pro-
grammed) lay close together in
measurement field
Info
Error code
Description/Cause
Category
Remedy/hints
By whom
0xFEF9
Coin counters corrected follow-
ing an unwanted reset
Info
0xFEFA
Unintended reset during opera-
tion due to ESD for instance
Info
0xFEFB
All accepted coins sorted
Info
0xFEFC
Sensor detected unknown
object and no coin
Info
10.2.2.3
Error codes transmitted by the CLS coin hoppers
Error code
Description/Cause
Category
Remedy/hints
By whom
0x02yF
y = 1..8 =
Hopper no.
Hopper sensor covered during
start-up due to coin jam at the
hopper output
Critical
Open payout unit and elimi-
nate coin jam
Eliminating hopper coin jam",
p. 39)
Attendant possessing
the key for the lower
lock
0x03yF
y = 1..8 =
Hopper no.
Coin eject timeout. Hopper
found no coin as hopper is
empty
Attention
Open payout unit and check
if hopper is empty. If so refill
hopper
.
Attendant possessing
the key for the lower
lock
0x08yF
y = 1..8 =
Hopper no.
Hopper sensor covered due to
coin jam at the hopper output
Critical
Open payout unit and elimi-
nate coin jam
Eliminating hopper coin jam",
p. 39)
Attendant possessing
the key for the lower
lock
0x0AyF
y = 1..8 =
Hopper no.
Hopper overcurrent due to coin
jam
Critical
Open payout unit and elimi-
nate coin jam
Eliminating hopper coin jam",
p. 39)
Attendant possessing
the key for the lower
lock