1891e-enu_TroubleShooting_bedingt.fm, 25.04.2014
P1891E/EN 2014-02
55
Troubleshooting
9
Distance for
wireless transmission
is less than expected.
The antenna on the
base station is not
screwed tight.
Tighten the rundown on the antenna by hand.
Transmission power is
too low.
Increase the power on the base station and tool.
Select Channel 1 –
Select transmission power up to 25 mW.
Select Channel 2 or 3 –
Select transmission power for base station up to 1 mW, transmission
power for tool up to 5 mW.
Installation location of
the base station is
unsuitable.
Place the base station in a location where there is a clear line of
sight between the base station and the tool.
1) Software-dependent measure. Discrepancy possible when using Custom Tool Software.
Problem
Possible cause
Measure for mPro400GC
(SW S168813)
Measure for mPro400S…
(example SW 168841)
1)
RF15.4 data communication between controller and tool
No serial communica-
tion between the con-
troller and the base
station.
(error message is dis-
played after
Accept
<F1> softkey is
pressed under
Com-
munication/Tool
.)
Wrong serial cable is
being used.
Use zero modem cable (crossed).
Incorrect interface
selected for the con-
nection to the control-
ler.
On the control screen
Tool
Setup > Wireless Settings
.
Check
RF Mode
.
On the control screen
Main
Menu > System Programming
> Service > TMA Configuration
> Communication with Tool
,
check the
RF Mode
.
Check whether the serial connecting cable is connected to the
selected interface.
Selected interface is
used for serial data
transmission.
Do not use the same interface for serial data transmission and infrared
data transmission.
On the control screen
Communica-
tion > Data Transmission
Is serial data transmission acti-
vated (selection
RF Mode
is
not
None
)
Is the same interface selected.
If so, select a different inter-
face or deactivate serial data
transmission.
All tools must be checked.
Check on the control screen
Main
menu > System Programming >
Service > TMA Configuration >
Communication with Tool
Is serial data transmission acti-
vated (selection
RF Mode
is
not
None
)?
Is the same interface
selected?
If yes, select another interface
under
Main Menu > System
Programming < System Pro-
gramming > Serial Ports
Disable serial data transmis-
sion.
All tools must be checked.
Supply voltage not
active.
Check the socket to which the power supply unit for the base sta-
tion is connected.
Problem
Possible cause
Measure for mPro400GC
(SW S168813)
Measure for mPro400S…
(example SW 168841)
1)
868 MHz data communication between controller and tool