1891e-enu_TroubleShooting_bedingt.fm, 25.04.2014
P1891E/EN 2014-02
53
Troubleshooting
9
Problem
Possible cause
Measure for mPro400GC
(SW S168813)
Measure for mPro400S…
(example SW 168841)
1)
868 MHz data communication between controller and tool
No serial communica-
tion between the con-
troller and the base
station.
(error message is dis-
played after
Accept
<F1> softkey is
pressed under
Com-
munication/Tool
.)
Wrong serial cable is
being used.
Use zero modem cable (crossed).
Incorrect interface
selected for the con-
nection to the control-
ler.
Tool Setup > Wireless Settings
Check
RF Mode
.
On the control screen
Main
Menu > System Programming
> Service > TMA Configuration
> Communication with Tool
,
check the
RF Mode
.
Check whether the serial connecting cable is connected to the
selected interface.
Selected interface is
used for serial data
transmission.
Do not use the same interface for serial data transmission and infrared
data transmission.
Check on the control screen
Com-
munication > Data Transmission
Is serial data transmission acti-
vated (selection
RF Mode
is
not
None
)
Is the same interface selected.
If so, select a different inter-
face or deactivate serial data
transmission.
All tools must be checked.
Check on the control screen
Main
menu > System Programming >
Service > TMA Configuration >
Communication with Tool
Is serial data transmission acti-
vated (selection
RF Mode
is
not
None
)?
Is the same interface
selected?
If yes, select another interface
under
Main Menu > System
Programming < System Pro-
gramming > Serial Ports
Disable serial data transmis-
sion.
All tools must be checked.
Supply voltage not
active.
Check the socket to which the power supply unit for the base sta-
tion is connected.
No Ethernet communi-
cation between the
controller and the base
station.
(error message is dis-
played after
Accept
<F1> softkey is
pressed under
Com-
munication/Tool
.)
Wrong Ethernet cable
is being used.
Use a cross-over cable for a direct connection from the base sta-
tion to the control.
Use a standard patch cable for a connection to a switch.
The IP address of the
base station is not cor-
rectly entered in the
control.
On the control screen
Tool
Setup
, check whether the IP
address of the tool has been
entered in the field
Type
.
Otherwise, mark the line and
<Edit>.
IP address of tool – see Tool in
submenu
Wireless Settings
.
If the IP address of the base
station is unknown, the pro-
gram
Network Enabler Admin-
istrator
must be used (supplied
with every base station).
Press <
> on the control.
Select the required tool under
TM Unit #
>
Tool Assign-
ment
.
Press <
>.
Enter the IP address under
Tool Address
.
IP address of tool – see Tool in
submenu
Wireless Settings
.
If the IP address of the base
station is unknown, the pro-
gram
Network Enabler Admin-
istrator
must be used (supplied
with every base station).
IP address and sub-
net mask are not in the
same range.
Without network administration, it is necessary for the IP address and
subnet mask for the control and base station to be in the same range.
Use the same subnet mask for both.
For the IP address, use the first three identical numbers, e.g.:
IP address of control: 192.168.1.xxx
IP address of bast TM unit: 192.168.1.xxx
Subnet mask: 255.255.255.000