Clare Controls 16-Channel NVR with PoE, Руководство пользователя

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Appendix A
172 Network Video Recorder User Manual
Solution:
1. Verify the network between NVR and IPC is connected.
When the image is stuck, connect the RS-232 ports on PC and the rear panel
of NVR with the RS-232 cable.
Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l
1472 –f” (the IP address may change according to the real condition), and
check for packet loss.
Note: Press the Ctrl + C to exit the ping command.
2. Verify that the frame rate is the real-time frame rate.
Select Menu > Record > Parameters > Record, and set the frame rate to full
frame.
3. Verify that the hardware can handle playback.
Reduce the channel number of playback.
Select Menu > Record > Encoding > Record, and then set the resolution and
bitrate to a lower level.
4. Reduce the number of local playback channels.
Select Menu > Playback, and clear the check box of unnecessary channels.
5. Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, contact the engineer to do the further process.
No record file found in the NVR local HDD, and prompt “No record file
found”.
Possible reasons:

Incorrect system time setting

The search condition is incorrect

HDD is in error or is not detected
Solution:
1. Verify the system time setting is correct.
Select Menu > Configuration > General > General, and verify the device time
is correct.
2. Verify the search condition is correct.
Select Playback, and verify the channel and time are correct.