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1. Access the console port and enter the administrator credentials.
2. Run the following command from the command line interface of the appliance to display the serial number:
show hardware
The serial number might be helpful in the event that you want to contact Citrix Technical Support.
3. Run the following command to display the status of the active 10G interfaces: show interface
4. In the show interface command's output, verify that all of the interfaces are enabled and the status of every
interface is shown as UP/UP.
Note: If you do not have an SFP+ transceiver for every port, verify the interfaces in stages. After checking the first set
of interfaces, unplug the SFP+ transceivers and plug them in to the next set of ports.
5. Run the following command for each of the interfaces that are not in the UP/UP state:
o enable interface 10/x
o enable interface 1/x
where x is the new interface number.
6. Run the following command to verify that the status of the power supplies is normal: stat system -detail
7. Run the following command to generate a tar of system configuration data and statistics: show techsupport
Note: The output of the command is available in the /var/tmp/support/collector_<IP_address>_P_<date>.tar.gz file.
Copy this file to another computer for future reference. The output of the command might be helpful in the event that
you want to contact Citrix Technical Support.
8. At the NetScaler command line interface, switch to the shell prompt. Type: shell
9. Run the following command to verify the number of Cavium cards available depending upon your appliance:
root@ns# grep "cavium" /var/nslog/dmesg.boot
10. Run the following command to verify the RAM memory reserved for shared memory depending upon your appliance:
root@ns# grep "memory" /var/nslog/dmesg.boot
11. Run the following command to verify the number of CPU cores depending upon your appliance :
root@ns# grep "cpu" /var/nslog/dmesg.boot
12. Run the following command to verify that the /var drive is mounted as /dev/ad8s1e: root@ns# df -h
13. Run the following command to execute the ns_hw_err.bash script, which checks for latent hardware errors: root@ns#
ns_hw_err.bash
14. Important: Physically disconnect all ports except the LOM port, including the management port, from the network.
15. At the shell prompt, switch to the NetScaler command line. Type: exit
16. Run the following command to shut down the appliance: shutdown -p now
To upgrade the appliance
1. Power off the NetScaler appliance.
2. Locate two solid-state drives (SSDs) on the back of the appliance in slot #1 and slot #2, as shown in the following
figure:
Содержание NetScaler SDX 11500
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