5-11
Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide
OL-3418-02 B0
Chapter 5
Managing and Troubleshooting the Universal Port Card
Troubleshooting
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Note
The Reason column indicates why the test was started. The TIME INTERVAL is one of the triggers under
autotest; the other is the error threshold.
SPE Recovery
You may configure automatic recovery (removal from service and reloading of SPE firmware) of ports
on an SPE at any available time from global configuration mode (the prompt is
AS5350(config)#
or
AS5400(config)#
) as shown:
spe recovery {port-action {disable | recover | none} | port-threshold num-failures}
When an SPE port fails to connect for a certain number of consecutive times, a problem exists in a
specific part or the whole of SPE/firmware. Such SPEs have to be recovered by downloading firmware.
Any port failing to connect num-failures times is moved to a state based on port-action, where you can
choose to disable (mark the port as Bad) or recover the port when the SPE is in IDLE and has no active
calls. The default for num-failures is 30.
You may also schedule recovery using the spe download maintenance configuration command.
SPE Download Maintenance
You may configure a scheduled recovery of SPEs from global configuration mode (the prompt is
AS5350(config)#
or
AS5400(config)#
) as shown:
spe download maintenance time hh:mm | stop-time hh:mm | max-spes num-of-spes | window
time-period | expired-window {drop-call | reschedule}
Download maintenance starts at time, steps through all the SPEs that need recovery and SPEs that need
a firmware upgrade, and starts maintenance on max-spes at a time. It waits for the window delay time
for all the ports on the SPE to become inactive before moving the SPE to the idle state. It downloads
firmware immediately after the SPE moves to idle. If the ports are still in use by the end of (window),
depending on the expired-window setting, connections on the SPE ports are shut down and the firmware
is downloaded by choosing the drop-call option, or the firmware download is rescheduled to the next
download maintenance time by choosing the reschedule option. This process continues until the number
of SPEs under maintenance are below max-spes, or until stop-time (if set), or until all SPEs marked for
recovery or upgrade have had their firmware reloaded. The default download-maintenance time is 03:00.