9-19
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
Chapter 9 Troubleshooting and Maintenance
Resetting or Restoring the Cisco Unified IP Phone
Performing a Factory Reset
When you perform a factory reset of the Cisco Unified IP Phone, the following
information is erased or reset to its default value:
•
CTL file—Erased
•
LSC—Erased
•
User configuration settings—Reset to default values
•
Network configuration settings—Reset to default values
•
Call histories—Erased
•
Locale information—Reset to default values
Table 9-4
Basic Reset Methods
Operation
Performing
Explanation
Restart phone
Press the
Services
,
Settings, or
Directories
button and then press
**#**
.
Resets any user and network
configuration changes that you have
made, but that the phone has not written
to its Flash memory, to previously
saved settings, then restarts the phone.
Erase
softkey
From the Settings menu, unlock
phone options (see the
“Unlocking
and Locking Options” section on
page 4-3
). Then press the
Erase
softkey.
Resets user and network configuration
settings to their default values, deletes
the CTL file from the phone, and
restarts the phone.
From the Network Configuration
menu, unlock phone options (see the
“Unlocking and Locking Options”
section on page 4-3
). Then press the
Erase
softkey.
Resets network configuration settings
to their default values and resets the
phone. (This method causes DHCP to
reconfigure the IP address of the
phone.)
From the Security Configuration
menu, unlock phone options (see the
“Unlocking and Locking Options”
section on page 4-3
). Then press the
Erase
softkey.
Deletes the CTL file from the phone
and restarts the phone.
Содержание 7941G - Unified IP Phone VoIP
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