6-7
Cisco 12000 Series Router SIP and SPA Hardware Installation Guide
Release 12.0(32)SY1, OL-8831-01, Rev. G6, July 19, 2007
Chapter 6 Troubleshooting the Installation
SIP Diagnostics
FPGA Error Messages
If the SIP does not boot and you receive an error message indicating that there is a problem with the
Field-Programmable Gate Array (FPGA) image (or if the
show led
command display remains frozen in
IOS STRT state, you need to upgrade the FPGA image using the
update-fpga
option in the
diag
command.
Note
The
diag
command and the
update-fpga
option are documented in the
Field Diagnostics for the Cisco
12000 Series Internet Router
document.
When the Cisco IOS image boots, it verifies that a compatible FPGA image is running on the router. The
major version number of the FPGA image must be the same as that expected by the Cisco IOS image;
the minor version number on the FPGA image must be the same as or greater than the minor version
number expected by the Cisco IOS image. For example, if the Cisco IOS image expects a minimum
FPGA image of 03.02, the software will verify that the actual major version number of the FPGA image
in the SIP bootflash is 03, and that the minor version number is 02 or above.
Example error messages indicating an FPGA problem appear as follows:
Error Message
No FPGA image available for slot0. Please run field diagnostics image
on slot0 to upgrade the FPGA image.
Explanation
There is currently no valid FPGA image in the bootflash of the SIP. You must load a
valid FPGA image to the SIP bootflash.
Error Message
FPGA image not appropriate or corrupted for slot0. Please run field
diagnostics on slot0 to upgrade the FPGA image.
Explanation
The FPGA image currently loaded in the SIP bootflash is not compatible with the Cisco
IOS software release currently running on the router or is corrupted. Upgrade the FPGA image to
the correct version.
Note
Do not confuse the SIP bootflash with the route processor (RP) bootflash. FPGA images are loaded only
to the SIP bootflash.
SIP Diagnostics
Note
Output from this procedure will vary slightly depending on which SIP you are using, but the basic
information will be the same.
SIP field diagnostic software is designed to identify any faulty SIP within a Cisco 12000 series router.
Before Cisco IOS Release 12.0(22)S, the field diagnostic software was imbedded within the Cisco IOS
software. Starting with Cisco IOS Release 12.0(22)S, this software is unbundled from the main image
and must be downloaded from Cisco.com using the IOS Upgrade Planner.
