SERVICE MANUAL
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Post eVolve Smart
12 - ERRORS AND TROUBLESHOOTING
CIRCONTROL, S.A.
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Innovació, 3
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08232
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Viladecavalls (Barcelona)
Tel.: +34 937 362 940
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Fax: +34 937 362 941
79
Web: www.circontrol.com
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E-mail:
12.2.8
Getting valid public ID timeout
Example:
Jul 26 10:25:42 raption user.err ocpp1.5: OcppCsClient.cpp:1059 - Failed to open /etc/public_address
Jul 26 10:25:42 raption user.err OcppCsClient.cpp:1076 - Getting valid public ID timeout. Using null IP
for OCPP message headers
Common causes:
•
Check if
“
Network -> Public Address Manager
”
is selected as
Embedded modem
•
Check with the SM card provider if the SIM card is activated (in some cases
Roaming is required too).
12.2.9
No Data, get host by name failed in tcp_connect()
Example:
Oct 19 12:56:41 raption user.err ocpp1.5: OcppCsClient.cpp:209 - Notifying Boot - 28, SOAP-
ENV:Sender, , No Data, get host by name failed in tcp_connect()
Oct 19 12:56:41 raption user.err ocpp1.5: OcppCsEngine.cpp:173 - Registering CB in the CS: failed
Common causes:
Hostname cannot be resolved in the Charge Point side:
http:// /<IP>:8080/html/setup.html
•
Check if embedded modem is connected to the network. Otherwise, check
modem parameters (some cellular providers require especial APN configuration).
•
If no modem, ethernet IP address shall be static, using gateway and DNS from
this network. Do not use DHCP=ON.
