SERVICE MANUAL
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Post eVolve Smart
12 - ERRORS AND TROUBLESHOOTING
CIRCONTROL, S.A.
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Innovació, 3
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08232
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Viladecavalls (Barcelona)
Tel.: +34 937 362 940
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Fax: +34 937 362 941
78
Web: www.circontrol.com
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E-mail:
12.2.5
Cannot get charge device name
Example:
Sep 7 08:55:15 eds user.err ocpp1.5: Cannot get charge device name
Common causes:
•
The internal application of the Charge Point is corrupted/lost or not installed.
•
It requires to upload a file provided by Post-sales support in the
Configuration
Update
section on the web page of the Charge Point.
12.2.6
SSL/TLS error
Example:
Sep 7 08:55:15 eds user.err ocpp1.5: Initializing CS client - 30, SOAP-ENV:Server, SOAP-ENV:Server,
SSL/TLS error
Common causes:
HTTPS URL's requires a certificate that shall be uploaded to the OCPP integrations
webpage.
•
The Certificate uploaded is not correct.
•
Time and Date are not correctly synchronised.
12.2.7
'Detail: bind failed in soap_bind /' 'Error 28'
Example:
Oct 19 12:56:41 raption user.err ocpp1.5: OcppCbServer.cpp:224 - CP server: SOAP 1.2 fault: SOAP-
ENV:Receiver [no subcode] "" Detail: bind failed in soap_bind() - Err.
Code: 28
Oct 19 12:56:41 raption user.err ocpp1.5: OcppCbServer.cpp:164 - CB OCPP Server - Failed to start -
Retries: 14
Common causes:
•
OCPP Listening Ports configured already used by default by the unit: 80, 8080,
65432, 22.