14
Intelect Transport® Combo Therapy System
A. The following information is provided as an
aid in defining the Software Error Messages of
the Intelect Transport Therapy System. Once
a particular Error Message is defined, the
information will also list probable causes and
possible remedies. Once the problem area is
determined, subsequent tests for verification will
be necessary to determine a “Bad Board”.
All Troubleshooting and tests will be to
validate a “Bad Board” only. No component
level troubleshooting information is or will
be provided by Chattanooga Group for field
troubleshooting of board components.
B. Once a particular PC Board has been
determined as bad, refer to the appropriate
Removal and Replacement Section for the
board affected and follow the instructions for
replacement of the board.
5.1 INTELECT TRANSPORT COMBO THERAPY SYSTEM ERROR MESSAGES
5 TROUBLESHOOTING
ERROR
CODE
ERROR
TYPE
DEFINITION
PROBABLE CAUSES
POSSIBLE REMEDY
USER CORRECTABLE WARNING MESSAGES
100
101
WARNING
WARNING
Ultrasound Applicator became unplugged
Ultrasound Applicator unplugged
Ultrasound Applicator was unplugged while an Ultrasound
treatment was running
User attempted to start an Ultrasound treatment, but no
Ultrasound Applicator was plugged into unit
Plug Ultrasound Applicator into proper receptacle on unit
making certain it is completely seated
102
WARNING
Ultrasound Applicator not calibrated
The Ultrasound Applicator plugged into the unit needs to
be calibrated
Contact dealer or Chattanooga Group for service.
103
104
105
WARNING
WARNING
WARNING
Ultrasound Channel not available
Stim Channel not available
Stim Channel not available
User attempted to select Combo treatment, but the
Ultrasound Channel was already in use
User attempted to select Combo treatment, but the
Ultrasound Channel was already in use
User attempted to select a two channel Electrotherapy
treatment, but at least one of the two stim channels were
already in use
Wait until Ultrasound treatment is completed or stop
Ultrasound treatment and try again
106
WARNING
Over current
Stim channel has exceeded allowed current level and the
treatment has been stopped
Reset treatement parameters and attempt session again
107
WARNING
Bad Contact Quality
Electrode contact is poor
Apply new electrodes to the treatment area
108
WARNING
Shorted Lead Wires
Lead Wires are bad
Replace with new lead wires
109
WARNING
Power Supply current limit
User attempted to start two channels of Electrotherapy
while running an Ultrasound treatment with a 10 cm
2
Ultrasound Applicator and Ultrasound Output is currently
set to greater than 15 Watts.
Wait until Ultrasound treatment is completed or stop
Ultrasound treatment and try again or decrease ultrasound
output to less than 15 Watts
ERROR MESSAGES (200-213) REQUIRING TECHNICAL ASSISTANCE
200
ERROR
Error while attempting to save Ultrasound
Applicator Calibration Data
Could not save the Calibration Data to the Ultrasound
Applicator
1.
Replace the Ultrasound Applicator with a known good
Ultrasound Applicator
2.
Replace Ultrasound Board
3.
Replace Control Board
In the event that an Error message or Warning appears beginning with a 2 or 3, immediately stop all use of the unit and contact the dealer or Chattanooga
Group for service. Errors and Warnings in these categories indicate an internal problem with the unit that must be tested by Chattanooga Group or a Field
Service Technician certified by Chattanooga Group before any further operation or use of the unit. Use of a unit that indicates an Error or Warning in these
categories may pose a risk of injury to the patient, user, or may cause extensive internal damage to the unit.
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