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Troubleshooting
Symptom
Possible Solution
Product Warranty
This instrument is warranted against defects in workmanship, material and design for one (1) year from
date of delivery to the extent that AMETEK will, at its sole option, repair or replace the instrument or any part
thereof which is defective, provided, however, that this warranty shall not apply to instruments subjected
to tampering or, abuse, or exposed to highly corrosive conditions.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED AND AMETEK
HEREBY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF FITNESS
FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. AMETEK SHALL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY ANTICIPATED OR LOST PROFITS.
This warranty is voidable if the purchaser fails to follow any and all instructions, warnings or cautions in
the instrument’s Instruction Manual.
If a manufacturing defect is found, AMETEK will replace or repair the instrument or replace any defective part
thereof without charge; however, AMETEK’s obligation hereunder does not include the cost of transportation
which must be borne by the customer. AMETEK assumes no responsibility for damage in transit, and any
claims for such damage should be presented to the carrier by the purchaser.
No display when power button is pressed.
Plug into source power with Universal battery Charger.
Check battery connections.
Plug into source power with DFX II Battery Charger
Bargraph is partially filled with no load applied to loadcell shaft.
Loadcell zero shift. Recalibrate the DFX II.
Loadcell has been damaged and requires replacement.
Display goes blank after 30 minutes.
Automatic shutoff feature is turned ON.
Press the “i” key to turn the Automatic Shutoff feature OFF.
Display goes blank.
Battery power voltage has dropped to below 4.5Vdc.
DFX II automatically shutdown at power below 4.5Vdc.
Cannot change units of measurement by pressing the Units key.
Units Lock feature is turned ON.
Press the “i” key to turn Units Lock feature OFF.
Displayed information is in a different language.
Press the “i” key to select the preferred display Language.
“Change Mode” message is displayed.
Select the Zero key to clear message.
“Change Units” message is displayed.
Select the Zero key to clear message.
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