Warranty
The product is warranted against material and manufacturing defects for two years from
date of delivery. Buyer agrees that if this product proves defective Chassis Plans’ is only
obligated to repair, replace or refund the purchase price of this product at Chassis Plans’
discretion. The warranty is void if the product has been subjected to alteration, neglect,
misuse or abuse; if any repairs have been attempted by anyone other than Chassis Plans;
or if failure is caused by accident, acts of God, or her causes beyond the control of Chassis
Plans. Chassis Plans reserves the right to make changes or improvements in any product
without incurring any obligation to similarly alter products previously purchased.
In no event shall Chassis Plans be liable for any defect in hardware or software or loss or
inadequacy of data of any kind, or for any direct, indirect, incidental or consequential
damages arising out of or in connection with the performance or use of the product or
information provided. Chassis Plans’ liability shall in no event exceed the purchase price
of the product purchased hereunder. The foregoing limitation of liability shall be equally
applicable to any service provided by Chassis Plans.
Return Policy
Products returned for repair must be accompanied by a Return Material Authorization
(RMA) number, obtained from Chassis Plans prior to return. Freight on all returned items
must be prepaid by the customer, and the customer is responsible for any loss or damage
caused by common carrier in transit. Items will be returned from Chassis Plans via
Ground, unless prior arrangements are made by the customer for an alternative shipping
method
To obtain an RMA number, call us at 858-571-4330. We will need the following
information:
Return company address and contact
Model name and model # from the label on the back of the display
Serial number from the label on the back of the display
Description of the failure
An RMA number will be issued. Mark the RMA number clearly on the outside of each box,
include a failure report for each board and return the product(s) to our San Diego, CA
facility:
Chassis
Plans.
10123 Carroll Canyon Road
San Diego, CA 92131
Attn: Repair Department
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