Troubleshooting
Chilled Water System Optimizer v2
CARRIER CORPORATION ©2019
Installation and Start-up Guide
28
All rights reserved
If you have problems mounting, wiring, or addressing the controller or the Chilled Water System Optimizer, contact
Carrier Control Systems Support.
NOTE
To help you troubleshoot, obtain a Module Status (Modstat) from the controller and review the System Error
and Warning details.
Controller LED's
The
Module Status
LED can display the following error codes.
Error
Code...
Indicates...
Possible solutions
0
The control program or
driver has not been
downloaded.
Download All Content to the controller.
1
A control program error Obtain a Module Status Report (Modstat) and look for error conditions. See
To get the controller's serial number below for instructions on obtaining a
Modstat.
If you cannot determine the error from the Modstat, contact Carrier Control
Systems Support.
2
The controller's
memory is full
In the i-Vu® interface, reduce the amount of trend data being stored in the
controller.
In SiteBuilder, reduce the amount of control programs.
3
A setup error
Verify:
The address has been set on the rotary switches. See Addressing the
controller.
The address is unique on the network
DIP switches are set correctly
4
A system error
Obtain a Module Status Report (Modstat) and look for error messages. See
To get the controller's serial number below for instructions on obtaining a
Modstat.
If you cannot determine the error from the Modstat, contact Carrier Control
Systems Support.
8
Factory defaults are
being restored
The number 8 should display only during the short restoring period. If this
number displays continuously or flashes intermittently with another number,
try each of the following:
Turn the controller's power off, then on.
Format the controller. See
Restore factory defaults
(page 29) below.
Download the controller.
Replace the controller.
Other LED's show the status of certain functions.
Troubleshooting