9-8 Frequently Asked Questions
Chapter 9
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Does paper not come out of the printer?
Check that you have a bi-directional parallel cable connecting the
MultiPASS printer unit to your PC. Check your computer’s setup to be
sure the primary parallel port is set to the appropriate printer port, for
example, LPT1 or LPT2. Make sure the Print Setup option of your
printing application shows Canon MultiPASS Printer as the printer
selected.
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Is the printing not fast enough?
The print options you have selected might be too complex. Set print
options to the basics, such as standard quality, automatic print model,
and so on.
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Does the job not print when using DOS?
The MultiPASS printer driver can be used to print documents only in
Windows; it cannot print a document in DOS.
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Is the document printing with undesirable results?
You may experience undesirable results when printing a document if you
have the Windows Printing System (or other bi-directional device, such as
a later model laser printer) installed on your computer and you are
attempting to use the same port on which you also have the MultiPASS
printer connected. Be sure that the MultiPASS printer is the only device
configured to a particular port. The MultiPASS printer operates properly
only with a dedicated parallel port.
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Are more copies of the document printing than you expected?
If you are using Windows 95/98, the MultiPASS printer may print more
copies of the document than you expected if: (1) you specify more than
one print copy in the Printer Default dialog box (when setting printer
default properties for the MultiPASS printer); and (2) you specify more
than one print copy in the Print dialog box (when printing a document
using the MultiPASS printer). The number of copies that may print is the
total of the two print copy settings. For example, if you set the number of
print copies in the Printer Default dialog box to 2 copies, and in the Print
dialog box to 2 copies, the MultiPASS printer may print 4 copies.
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