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10

Troubleshooting

Phenomenon

Cause

Corrective Action

Colors in printed images are 
uneven

 

Line Drawing/Text  

  is selected 

when printing images in many solid 
colors.

You are printing on paper that curls 
easily.

Printed colors may be uneven if 
you set the  

Print Quality  

  too low.

In  

Print Priority  

  in the  

Advanced Settings  

  of the 

printer driver, choose  

Image  

 .

Printed colors may appear uneven on the leading 
edge of paper that is susceptible to curling. Select 
a stronger level in  

VacuumStrngth  

  in the  

Control 

Panel  

  menu to increase suction against the paper, or 

specify a leading margin of 20 mm (0.79 in) or more.

Choose a higher level of  

Print Quality  

  in the 

 

Advanced Settings  

  of the printer driver.

Printing in  

Fast  

  or  

Standard  

  mode is faster and 

consumes less ink than in  

Highest quality  

  or  

High  

  

modes, but the printing quality is lower.
 (

"Giving Priority to Particular Graphic Elements and 

Colors for Printing," User's Guide) 

 (

"Adjusting the Vacuum Strength (VacuumStrngth)," 

User's Guide) 

In the  

Control Panel  

  menu,  

Adj. 

Priority  

  is set to  

Print Length  

 .

Setting  

Adj. Priority  

  to  

Print Quality  

  in the  

Control 

Panel  

  menu and adjusting the feed amount may 

improve results.

The type of paper specified in the 
printer driver does not match the 
type loaded in the printer.

 (

"Adjusting the Feed Amount," User's Guide) 

The  Printhead

  

  is out of alignment.

Adjust the  Printhead

  

  alignment.

 (

, If Vertical Lines are Warped or Colors are 

Misaligned) 

The  Printhead

  

  nozzles are 

clogged.

Print a test pattern to check the nozzles and see if 
they are clogged.
 (

"Checking for Nozzle Clogging," User's Guide) 

Streaks may occur if you set the 
 

Print Quality  

  too low.

Choose a higher level of  

Print Quality  

  in the 

 

Advanced Settings  

  of the printer driver and try 

printing again.
Printing in  

Fast  

  or  

Standard  

  mode is faster and 

consumes less ink than in  

Highest quality  

  or  

High  

  

modes, but the printing quality is lower.
 (

"Giving Priority to Particular Graphic Elements and 

Colors for Printing," User's Guide) 

Banding in different colors occurs

The paper feed amount is out of 
adjustment.

Adjust the feed amount.
 (

"Adjusting the Feed Amount," User's Guide) 

If printed sheets are affected by banding in different 
colors by the trailing edge (about 20–30 mm (0.8–1.2 
in) from the edge), try adjusting the feed amount of 
the trailing edge of sheets.

Printing does not proceed 
smoothly because print jobs are 
interrupted during transmission.

Exit other applications and cancel other print jobs.

Make sure the same type of paper is specified in the 
printer driver as you have loaded in the printer.

Press the  

Stop  

  button and stop printing.

1.

Change the type of paper in the printer driver and 
try printing again.

2.

 (

"Adjusting Color on the Trailing Edge of Sheets," 

User's Guide) 

Load paper of the same type as you have specified in 
the printer driver.
 (

, Loading Rolls in the Printer) 

 (

, Loading Sheets in the Printer) 

Содержание imagePROGRAF iPF6300S

Страница 1: ...How to read the Basic Guides 6 Parts 8 Loading Rolls on the Roll Holder 14 Loading Rolls in the Printer 16 Removing the Roll from the Printer 18 Loading Sheets in the Printer 20 Removing Sheets 25 Co...

Страница 2: ...nting on it may leave a depression on the leading edge When printing quality is most important we recommend setting TrimEdge Reload to On or Automatic so that the paper edge is automatically cut befor...

Страница 3: ...ot on In the Control Panel menu Pause Print is On The target printer was not selected when printing The printer is in Sleep mode The print job is paused The printer is in Sleep mode The printer was fo...

Страница 4: ...per was cut to straighten it The Printhead nozzles are clogged A print job was received from an incompatible printer driver Checking for Nozzle Clogging User s Guide An error message is shown on the D...

Страница 5: ...tanks have been installed for 24 hours run Head Cleaning B from the Control Panel Follow the steps below to remove the jammed piece of paper inside the Top Cover Open the Top Cover and make sure the...

Страница 6: ...Control Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting When printing on paper 0 1 mm 0 004 in thick or less choose a VacuumStrngth setting of Weakest in...

Страница 7: ...ntrol Panel menu If rubbing still occurs in the Control Panel menu use a higher Head Height setting The edges of the paper are dirty Open the Top Cover and clean the Platen The Platen has become dirty...

Страница 8: ...hat printing will now take longer Roller marks are left across the trailing edge of paper The paper was removed without pressing the OK button after printing from the Front Paper Feed Slot Following t...

Страница 9: ...nd colors may change Execute color calibration Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver or when you print under diff...

Страница 10: ...alignment Adjust the Printhead alignment If Vertical Lines are Warped or Colors are Misaligned The Printhead nozzles are clogged Print a test pattern to check the nozzles and see if they are clogged...

Страница 11: ...you have specified in the printer driver Make sure the same type of paper is specified in the printer driver as you have loaded in the printer Loading Rolls in the Printer Loading Sheets in the Printe...

Страница 12: ...precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead Enhancing Printing Quality User s Guide The contrast becomes uneven during pri...

Страница 13: ...then clear the option Fast Graphic Process 3 The blue Switch on the platen is set incorrectly Move the Switch numbered corresponding to the size of paper for printing opposite to the position Setting...

Страница 14: ...nter Loading Sheets in the Printer When printing fine lines or text at high precision on glossy or semi glossy photo or proofing paper set the optimal Printhead height before aligning the printhead En...

Страница 15: ...t port 1 2 Make sure the printer is connected to the network with the correct Ethernet cable and then turn the printer on For instructions on connecting the cable refer to the Setup Guide Make sure th...

Страница 16: ...NCP burst mode in that printer s network protocol settings If the printer is used in queue server mode specify Other Unknown as the printer type 5 Phenomenon Cause Corrective Action Configuring the P...

Страница 17: ...inter is unplugged before it is turned off Please wait a while because it may take several minutes to finish checking the hard disk The printer takes time to start up In this case the next time power...

Страница 18: ...g Jammed Paper Paper Feed Slot User s Guide 1 2 If paper from a roll becomes jammed Paper jam is shown on the Display Screen of the Control Panel Remove the jammed paper as follows Open the Roll Feed...

Страница 19: ...thead 1 2 3 4 Clear any jammed paper from inside the Top Cover Open the Top Cover and move the Carriage to the side Clear any jammed paper from inside the Top Cover Close the Top Cover Press the OK bu...

Страница 20: ...er near the Ejection Guide After removing the paper make sure there are no other scraps of paper in the printer Remove the jammed paper from the Output Tray Press the OK button After removing the pape...

Страница 21: ...mmed paper as follows Press the OK button Open the Top Cover and manually move the Carriage to the side Clear any jammed paper from inside the Top Cover Close the Top Cover If a Sheet Jams Clear jamme...

Страница 22: ...there are no other scraps of paper in the printer After removing the paper make sure there are no other scraps of paper in the printer If paper is jammed deep in the Paper Feed Slot remove the roll fe...

Страница 23: ...ion On the Tab Selection screen of the Control Panel press or to select the Settings Adj tab Press the OK button If the printed surface or the underside of paper is dirty after printing After you have...

Страница 24: ...ay stain your hands and damage the printer 6 7 8 If paper dust has accumulated in the Vacuum holes a on the Platen or in the Borderless Printing Ink Grooves b use the Cleaning Brush c provided with th...

Страница 25: ...On the Tab Selection screen of the Control Panel press or to select the Settings Adj tab Press the OK button Press or to select Maintenance and then press the OK button Print a test pattern to check t...

Страница 26: ...ertical lines in printed documents are warped or colors are out of alignment execute Head Posi Adj The printer will print and read a test pattern and the Printhead position will be adjusted automatica...

Страница 27: ...j tab Press the OK button Press or to select Adjust Printer and then press the OK button Press or to select Head Posi Adj and then press the OK button A test pattern is printed for adjustment Adjustme...

Страница 28: ...nual Banding Adjustment Adj Quality User s Guide 1 Perform adjustment as follows If printed images are affected by banding in different colors across the sheet execute Adj Quality for automatic adjust...

Страница 29: ...pr or Auto OtherPaper and then press the OK button A test pattern is printed for adjustment Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger If you are printing...

Страница 30: ...n unused roll at least 10 inches wide When Using Sheets One sheet of unused paper of at least A4 Letter size Perform adjustment as follows Load paper On the Tab Selection screen of the Control Panel p...

Страница 31: ...or to select Adjust Length and then press the OK button Press or to select AdjustmentPrint or Change Settings and then press the OK button Press or to enter the amount of discrepancy and then press t...

Страница 32: ...x represents a number Hard disk error Hardware error xxxxxxxx xxxx x represents a letter or number Ink insufficient Insufficient paper for job Mail box full Delete unwanted data Mail box full Now pri...

Страница 33: ...ected Roll feed unit error Roll paper is not securely in contact with roll holder Roll printing is selected Roll printing is selected but manual paper is loaded The mail box is full The paper is too s...

Страница 34: ...ing is faint clean the Printhead If Printing is Faint Replacing Ink Tanks Cannot adjust paper feed The Printhead nozzles are clogged Execute Adj Quality again as follows Press the OK button to clear t...

Страница 35: ...button to clear the error Take steps to remedy faint printing Troubleshooting Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting Cannot execute this comman...

Страница 36: ...ou have attempted to print on a sheet but no sheet is loaded Press or to select Load Paper and then press the OK button Load a sheet and then print Press or and select Stop Printing or press the Stop...

Страница 37: ...ed files will be deleted and the printer will restart Unknown file Data sent to keep the printer up to date such as paper information is in the wrong format Check the data Turn off the printer and wai...

Страница 38: ...Press or to select Print With Border and then press the OK button to continue printing The document will be printed with a border Press or to select Change Paper and then press the OK button to remove...

Страница 39: ...witch on the platen to the side Setting the Blue Switch on the Platen User s Guide Open the Top Cover and clean the blue Switch on the platen If Paper is Soiled Select None when you have set Detect Mi...

Страница 40: ...d and the Printhead R if Printhead R is displayed If neither left or right is indicated replace both Printhead L and Printhead R with new ones Replacing the Printhead x printhead error x is L R or not...

Страница 41: ...hly transparent film is loaded Press the OK button to clear the error Checking for Nozzle Clogging User s Guide If Vertical Lines are Warped or Colors are Misaligned If Printing is Faint If Vertical L...

Страница 42: ...ied in the printer driver is loaded You can continue to print but note that this error may cause problems in the printing results No maintenance cartridge The Maintenance Cartridge is not installed In...

Страница 43: ...1 Replace the paper 2 Press or to select Change Paper press the OK button and replace the paper Loading and Printing on Sheets User s Guide The printer now starts printing the test pattern Execute ad...

Страница 44: ...edge of the roll to make it parallel to the right Paper Alignment Line 2 Follow these steps to reload the sheet Loading Sheets in the Printer If Not finished printing Finish printing remaining jobs i...

Страница 45: ...e type specified in the printer driver You can continue to print but note that this error may cause problems in the printing results Press or to select Stop Printing and then press the OK button 1 Cha...

Страница 46: ...oll to match the width specified in the printer driver Press or to select Change Paper and then press the OK button to remove the roll 1 Replace the paper with paper compatible for borderless printing...

Страница 47: ...ons for the paper are met Note that various environmental conditions are recommended for various types of paper For details on the recommended environmental conditions see the Paper Reference Guide Ty...

Страница 48: ...Screen press the OK button 5 Printing will resume starting from the page on which the error occurred There is remaining roll paper but because it could not be advanced it could not be detected Choose...

Страница 49: ...Roll Holder in the printer 3 Roll feed unit error The Roll Feed Unit is not working Turn off the printer remove the Roll Feed Unit momentarily and then reinstall it Removing the Roll Feed Unit User s...

Страница 50: ...print 25 h Head Cleaning A 25 Head Cleaning B 25 Head Posi Adj head position adjustment 26 j Jammed roll paper 18 Jammed sheets 21 l Line length that does not match 30 Linear Scale 24 o Output Tray 20...

Страница 51: ......

Страница 52: ...Canon Plaza Lake Success NY 11042 U S A Canon Europe Ltd 3 The Square Stockley Park Uxbridge Middlesex UB11 1ET United Kingdom Canon China Co Ltd 15F Jinbao Building No 89 Jinbao Street Dongcheng Dis...

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