C&T PBX, Руководство пользователя

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Using Your Desk Phone
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Table 2-3. Fields in the Add an Answering Rule Page
Field Description
Time Frame Select the time frame when this answering rule will apply.
Do not disturb No phone rings, goes straight to voicemail if available.
Call screening Prompts caller to say their name, lets you screen the call before accepting.
Call Forwarding Always
Immediately forwards to the number specified. See “Call Forward Drop-down
Options” below.
Call Forwarding On Active Forward calls to the number specified when you have one or more calls
active. See “Call Forward Drop-down Options” below.
Call Forwarding When Busy Forwards calls to the number specified when your extension has used all
available call paths. See “Call Forward Drop-down Options” below.
Call Forwarding When Unanswered Forwards calls to the number specified if the call is not answered after the
specified ring timeout. See “Call Forward Drop-down Options” below.
Call Forwarding When Offline
Automatically forwards if your desk phone loses communication (such as
during a power outage). See “Call Forward Drop-down Options” below.
Simultaneous ring Rings many phones at once. Check box options allow you to:
•
Include the user’s extension.
•
Ring all your user’s phones.
•
Use the option “Answer confirmation for offnet numbers” to ensure that a
person — and not voicemail — answers simrings to a cell/landline by
prompting the answering party to press 1 to accept the call. An icon to the
right of this option allows you to specify a ring delay.
Note: A simring rings handsets, not users. So, for example, if 111 is listed, the
simring will ring handset 111. If user 111 has a call forward set to their cell,
however, the simring will not occur at the cell since simring rings handsets, not
users.
Just ring user’s extension Rings just your phone.
Call Forward Drop-down Options
When entering an extension as a call forward option, a drop-down list allows you to forward
the call to specific resources associated with that extension. Table 2-4 describes the options.
Some options may not appear, depending on the features associated with the extension.
Table 2-4. Call Forward Drop-down Options on the Add an Answering Rule Page
Field Description
Handset Bypasses the user answering rules and forwards to the handset associated
with the specified user.
User Forwards to the user at that extension and follows the user’s answering rules.
Voicemail Forwards to voicemail at the specified extension.
Queue Forwards to the queue associated with that user.
Autoattendant Forwards to the auto attendant associated with that user.
Conference Forwards to a Conference bridge