C&T PBX, Руководство пользователя

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Using Your Desk Phone
6 | P a g e
Frequently Asked Questions - Phone Features
 Internal call (extension-to-extension)
1. Dial the extension number
2. Pick up the handset, headset or press speaker.
If you have a button for another user’s extension, simply press the button to call that user.
 External call
1. Dial the desired telephone number
2. Pick up the handset, headset or press speaker.
Calls to the US and Canada are all dialed using 10 or 11 digits. Local calls can be dialed
using 7 digits.
 Answer an incoming call
1. Pickup handset or hit speaker button
 Transfer a call
1. Blind Transfer
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While on the phone with caller, press transfer button
•
Dial desired destination extension or press the other user’s extension button
•
Press transfer button again
2. Attended Transfer
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While on the phone with caller, press transfer button
•
Dial desired destination extension or press the other user’s extension button
•
Stay on the phone until speaking with the recipient
•
Press transfer again to complete the transfer
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Press cancel if the recipient cannot take the call.
3. Transfer a call directly to another user’s voicemail box
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While on the phone with the caller, press the transfer button
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Dial 03xxx(x) – xxx(x) indicates the recipient’s extension number
•
Press Transfer Button again
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Example: Transfer -> 03101 -> transfer will go to extension 101’s mailbox