C&T PBX, Руководство пользователя

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Using Your Desk Phone
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Transfers to External Numbers
A transfer can also go to an external number such as a cell phone. Follow the transfer
directions above but instead of dialing an extension, dial a 10 digit phone number.
Voicemail Transfer
Voicemail transfer goes straight to the recipient’s voicemail box without ringing the
recipient’s phone.

To perform a voicemail transfer
– Perform a blind transfer with a 03 prefix before the extension. For extension 111’s
voicemail, for example, blind transfer to 03111.
Park and Hold
On your phone system, hold is a local function. This means a call held on your phone cannot
be picked up at another station. Park is a system-wide function. This means a call parked at
one phone may be picked up by any phone.
 To park a call
1. Dial *** in an active call from any phone. The system says, “The call is parked at 7 xx .”
2. Hang up.
To retrieve the parked call, dial 7 xx where xx is the number stated by the system.
Directed Call Pickup
Directed call pickup (DCP) allows you to answer a call ringing at another station.
 To perform a directed call pickup
– Dial 0 7ext . If 111 is ringing, for example, dial 0 7111 to pick up that call.
Phones with BLFs to the ringing station can also press the corresponding BLF.
3-Way Conference

To make a 3-way conference
1. Call or be called by the first participant in the conference.
2. Press the Conference key/softkey, and then dial the second participant.