Using Your Desk Phone
9 |
P a g e
Contacts tab
1. Allows you to view all extensions in your system
2. Allows you to add more contacts to your phone
Added contacts can be phone numbers outside of your system, e.g. cell phone numbers or
other business numbers
Answering Rules
1. Allows you to adjust how long your phone will ring before going to voicemail
2. Add Rule
•
Time Frame
o
Select when you want this rule to be in effect (business hours/afterhours/etc.)
•
Call Forwarding
o
Allows you to adjust how your extension will function when someone calls
your phone. You can select between a few options
Always - anytime a call comes to your extension you can have the
call ring to another number.
When busy - when you are busy on another call, you can have the
call ring to another number.
When unanswered - when you don’t answer a call, you can have the
call ring to another number.
If Device Offline - when your phone is offline you can have the call
ring to another number.
o
Simultaneous Ring
Includes user’s extension - your phone will ring along with any other
device you add
Ring all user’s phones - every phone assigned to your user account
will ring when your phone rings
Answer confirmation for offnet numbers - if you add a phone number
to simultaneously ring along with your extension (e.g. your cell
phone number) then, upon answering the call, that number will be
given the option to accept the call or decline the call
•
If declined, the call will go to the voicemail of the extension,
not the cell phones voicemail.
To Save any changes, press the “Save” button at the bottom of the window.
Содержание PBX
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