The Canadian Solar Three Phase series inverters do not require any regular maintenance.
However, cleaning the dust off the heat sink will help dissipate heat away from the inverter,
which will increase the life of the inverter.
NOTE
Never use any solvents, abrasives or corrosive materials to clean the
inverter.
CAUTION
Do not touch the surface when the inverter is operating. Some parts may
be hot and cause burns. Turn OFF your inverter (refer to Section 6.2) and
let it cool down before any maintenance or cleaning is performed on the
inverter.
The status indicator lights and LCD cover can be cleaned with a soft cloth if they are too dirty
to
read.
.77.
.76.
8. Troubleshooting
8.1.1 Running messages
Running messages can be viewed in the LCD panel (refer to LCD operation in section 6.4).
8.2 Alarm history
8.2.1 Viewing alarm history
To view the last 10 (or less) alarm codes, refer to LCD Operation 6.6.1.
8.3 Error messages
8.1 Current alarm – front LCD panel
7. Maintenance
1). Inverter serial number
2). The inverter distributor/dealer (if available)
3). Installation date
4). The description of problem (e.g., the alarm message displayed on the screen and the
status of the screen status indicator lights. Other readings obtained from the
Information sub menu (refer to Section 6.4) will also be helpful.)
5). PV array configuration (e.g. number of panels, panel capacity, number of strings, etc.)
6). Your contact details
8.3.1 Troubleshooting guide
Canadian Solar inverters are designed in accordance with international grid standards, safety
standards and electromagnetic compatibility requirements. Before delivery to the customer,
the inverter has been subjected to intensive testing to ensure its optimal operation and
reliability.
In case of failure, the screen may display an alarm message, stop feeding energy into the
grid or both. Typical failure descriptions and their corresponding alarm messages are listed in
Table 9 on the following pages.
Please have the following information available when contacting technical support:
NOTE
The first step to clearing alarms as listed in Table 9, is to reset the inverter.
To reset the inverter, turn off the inverter (refer to Section 6.2) and wait for
five (5) minutes before restarting it (refer to Section 6.1). If the failure
persists, please first contact your local distributor and then
Canadian
Solar
Support Service.
If you need to contact
Support Service at
Canadian
solar
North, South & Central America Canadian Solar Inc.
Attn: Customer Service Department 3000 Oak Road, Suite 400
Walnut Creek, CA 94597
Tel: +1 855 315 8915
E-mail: [email protected]
