USER’S GUIDE
90 SmartSwitch Remote Access Module
IP RIP I
NPUT
P
ROCESSING
ON
A
LAN I
NTERFACE
Problem:
The SmartSwitch Remote Access Module does not display the correct route entry, for example, the
module does not seem to be learning route information via RIP.
Action:
1.
Verify that the IP RIP Receive Control is set to the proper RIP version that the Router is using.
Refer to
page 88
for instructions regarding check RIP versions.
2.
Enter the
ip rip stats
administrative console command. Look for the counter
IfStatRcvResponses
for the interface, which show the number of RIP update messages
received on the interface.
If the total number of these counters is 0, check the Router to verify that it is configured to send
IP RIP update messages.
3.
Also look for the
IfStatRcvBadPackets
and
IfStatRcvBadRoutes
counters
.
If these counters are not 0, there may be something wrong with the Router.
If these counters are 0, there is an unexpected condition present within the SmartSwitch
Remote Access Module software. Contact Customer Support
.
IP RIP O
UTPUT
P
ROCESSING
ON
A
WAN I
NTERFACE
Problem:
The Router does not display the correct route entry, i.e., the Router does not seem to be learning
route information from the SmartSwitch Remote Access Module system via RIP.
Action:
1.
Verify that the IP RIP Send Control is set to the proper RIP version that the Router can
understand. Refer to page 88 for instructions regarding check RIP versions.
2.
Enter the
ip rip interface
administrative console command. Look for the Broadcast
Address
value. This is the IP address of the router that the RIP messages are sent to.
If the address is not the correct address for the Router, correct the transmit broadcast address
for the interface using SFVRA-CFG. Refer to
page 89
for instructions regarding checking the
address.
3.
Enter the
ip rip stats
administrative console command. Look for the IfStatSentResponses
counter for the interface, which shows the number of RIP update messages sent on the
interface.
If the counter is 0, enter the
ip rip send
administrative console command to force the RIP
update message to be sent immediately.
4.
Repeat step 3).
If the counter is still 0, there is an unexpected condition present within the SmartSwitch Remote
Access Module software. Contact Customer Support.
